“I was slightly concerned with how the tree would look upon its delivery, having never ordered one online, however I cannot explain how amazing it looks. I’m so unbelievably happy and impressed with this purchase. Going forward I will be continuing to use WeRchristmas and shall be recommending to all.”
“Fantastic tree ,so easy to put up looks stunning,
Only issue I had was I bought it the day before Black Friday sales day after it went down in price
But the Tree is amazing.”
“After having loved my previous tree that lasted 23 years, I was dubious about buying a new one. However I couldn't be more delighted with my new tree. It looks so realistic; it's absolutely fabulous!!. My daughter is going to buy the same tree ready for next year as she loves it too!”
“Ordered a 3-ft pre-lit tree and it arrived quickly and was well packaged. The tree is very realistic and we were really pleased. Decorated it and turned the lights on and all was well. Next morning went to turn it on and the lights didn't come on. Customer service were very helpful and sent out a new transformer for the lights, which arrived in a couple of days worked fine. Excellent service, highly recommended.”
“The lights were delivered to me very quickly after I ordered them.Well done WER Christmas.The lights are so beautiful but found it very difficult to get the right gutter hooks for the thick wiring.”
“i bought a tree from this company this year , i was worried about it as i had a good tree but it was old , when the new tree arrived i was very surprised how good quality it is im so pleased with it plus it was good value too”
“Fabulous black tree. Very smart. Very easy to assemble. Great size for narrow area. Very happy with all my questions answered prior to purchase. Definitely recommend these guys.”
“Excellent service in fact Excellent all round had an issue with one of the items I purchased and customer service was on it and sorted in quickly. It’s only when things go wrong that you truly know if a company has good customer service and I can assure you WeRcristmas have I wouldn’t hesitate to recommend then and I will certainly use them again.”
“Not a great experience this time using WeRchristmas.
Ordered a 60cm pre lit wreath to replace last years that got damaged in storage. When the parcel arrived it was significantly smaller than the one ordered and had no functions. Checking the part number showed that they delivered a 47cm wreath!
Contacted customer services and had to go through a tranch of questions, upload pictures and then wait for their “decision”.
Finally they agreed that it was their fault. Apparently they were out of stock of the one that I ordered!!!
Then they told me to send it back and once received would issue a refund……of the price of the smaller one. Then when corrected, they didn’t want to refund delivery!
Honestly, it shouldn’t be so difficult. Problems occur of course, but I don’t expect such a drama.
I won’t be using them again. Shame, as I’ve used them several times before. Maybe they’re under new ownership?”
