Western Towing Reviews

4.9 Rating 431 Reviews
98 %
of reviewers recommend Western Towing
4.9
Based on 431 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone
Read Western Towing Reviews
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Phone:

01392216336

Email:

shop@westerntowing.co.uk

Location:

3 Marsh Green Road North Marsh Barton
EXETER
EX2 8NY

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Anonymous
Anonymous  // 01/01/2019
Good customer service excellent product delivered on time.
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Posted 8 years ago
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Posted 8 years ago
First of all, when I telephoned with a query, the phone was immediately answered by a person who was most helpful. I ordered the item on-line at mid morning and had confirmation of receipt of order immediately. Later that day I received an email telling me the item had been dispatched. The item was delivered to my door early next morning. The whole process from ordering from Devon to delivery in Cheshire took less than 9 hrs! That's what I call SERVICE!!! Many thanks. Geraint Davies
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Posted 8 years ago
Thank you for you feedback. Glad we could help.
Posted 8 years ago
Very happy put order order in on Friday.got it on the Monday . Goods should what I ask for
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Posted 8 years ago
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Posted 8 years ago
I needed two replacement wheels/tyres for my Erde trailer. Western Towing offered them at a good price including a very reasonable postal charge. Placed the order on line and received them within 24 hours. Overall, very good service.
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Posted 8 years ago
Thank you for you feedback. Glad they arrived safely
Posted 8 years ago
Delivered promptly , thanks. As described
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Posted 8 years ago
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Posted 8 years ago
Ordered, arrived the next day, fitted without too much hassle. Perfect.
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Posted 8 years ago
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Posted 8 years ago
Really good service. Item delivered quicker than expected. No problem ordering. Site easy to follow. Would highly recommend.
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Posted 8 years ago
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Posted 8 years ago
Very quick hassle free. Great.
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Posted 8 years ago
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Posted 8 years ago
Beautifully packed - All as expected.
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Posted 8 years ago
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Posted 8 years ago
I was very grateful that the company phoned me to discuss an unusual order that I had placed. I had clearly made a mistake and it would have been easy for them just to dispatch the article and for me to incur extra expense returning it as unsuitable for a refund. The product I did buy in the end was ideal. Thank you for taking the trouble to assess my requirements. Paul.
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Posted 8 years ago
Thank you for you feedback. Glad we could help.
Posted 8 years ago
I find Western Towing very helpful and they have lots of relevant information. One of the better companies to deal with on the internet or phone. No hesitation in recommending them.
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Posted 8 years ago
I was looking everywhere for a rear cluster lens for an old erde trailer. Came across your site. ordered the lens from you in the afternoon.....to my surprise the lens was delivered the very next morning . Excellent service. would use you services again. Thanks. Paul Bannister
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Posted 8 years ago
Many thanks for your feedback, we do try to dispatch orders as quickly as we can either using first class post or next day courier.
Posted 8 years ago
Prompt response to my order, good website offering help in deciding which of the myriad of very similar items was the exact replacement I needed. Goods which were fragile were excellently packed.
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Posted 8 years ago
Thank you for your feedback, glad you found the correct parts and that they arrived safely.
Posted 8 years ago
I have always had fast efficient service from Western Towing Good price and good service. What more could I ask
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Posted 8 years ago
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Posted 8 years ago
1st class service , prompt and attentive
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Posted 8 years ago
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Posted 8 years ago
Excellent service first class delivery time will definately use again. Many Thanks
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Posted 8 years ago
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Posted 8 years ago
I ordered 2 rims for a trailor tent trailor and these came within two or three days of my order - very quick. I thought the price was very good. Not knowing much about wheels I ordered them after reading the guidance on your site re 'off set' and space between and pattern of stud holes. These were correct on my wheels when they came. However I found that the stud holes were too small and I have had to drill them out and the centre hole to go over the axle hub was too big, making getting the wheel back on a little awkward- better than too small I suppose!! If there was guidance on the site about this I did not see it. Wheels are fitted and a great improvement. I had looked for wheels for some time and yours was the only site I looked at where I was confidant I was getting the right wheels (well almost). Thanks Eddie Cain 10.07.2015
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Posted 8 years ago
Excellent service, very helpful phone inquiry. Will use you again.
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Posted 8 years ago
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Posted 8 years ago
Very knowledgeable and know their product. I was able to order the correct parts to complete the trailer overhaul in one go. They also double checked that the brake drum I wanted required wheel studs rather than studs and wheel nuts. I would not hesitate to recommend them and will use them when I next need trailer parts.
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Posted 8 years ago
Thank you for you feedback. Glad we could help.
Posted 8 years ago
Very good customer service, had all accessories that I wanted & delivered next day. Fantastic experience. Well Done ..!
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Posted 8 years ago
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Posted 8 years ago
Western Towing is rated 4.9 based on 431 reviews