Western Towing Reviews

Name: Western Towing
Address: 3 Marsh Green Road North Marsh Barton, EXETER
Rating: 4.85

4.9 Rating 435 Reviews

97 %

of reviewers recommend Western Towing

Company Reviews

Questions

Metrics

4.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01392216336

Email:

shop@westerntowing.co.uk

Location:

3 Marsh Green Road North Marsh Barton
EXETER
EX2 8NY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being an agricultural engineer I can only give good service to my customers if I receive it from my suppliers. I had been messed about by two other suppliers and had lost a week on what was quite an urgent job. I contacted Western Towing and was immediately impressed by their enthusiasm. The order in excess of £300 arrived the next day and was all correct. I wish I had gone to them in the first place. Excellent service.”

Helpful Report

Posted 9 years ago

Thank you for your feedback, we do understand the need for parts to be supplied quickly & correctly, so we do try our best.

Posted 9 years ago

“Very good ,prompt service . Would use you again.”

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Posted 9 years ago

Thank you for your feedback

Posted 9 years ago

“Good stock availability. Paperwork slightly confusing; sending a copy of order which is really a "pro-forma" invoice led me to think the goods had been shipped, as I had already supplied my payment details, when in fact they were sat there waiting me to confirm order. Slightly disturbed to see that my last line of address on invoice said United Kingdom, but the goods should be shipped to Ireland. I was told that the invoice address was not relevant as the carrier notes are handwritten. Fine when you know the system but a worry when you don't. The spares range was excellent and that is the most important detail to me.”

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Posted 9 years ago

“Excellent service, arrived on second day. Thanks.”

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Posted 9 years ago

Thank you for your feedback

Posted 9 years ago

“Information on the product on the website was helpful, enabling me to identify the correct wheel. The ordered product came the next day. It is a great service.”

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Posted 9 years ago

Thank you, good to know you were pleased with both the website and the delivery

Posted 9 years ago

“first class service”

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Posted 9 years ago

Thank you for the feedback

Posted 9 years ago

“Initially ordered incorrect Alko wheelbearing. Website could have been clearer, but Western Towing agreed and sent exchange (correct one) rapidly, so customer service good.”

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Posted 9 years ago

Thank you for your feedback, apologies if you found our website confusing, but glad we were able to supply the correct bearings for you

Posted 9 years ago

“My Brenderup 2260S 1000kg tilter marker lights had stopped working. Had a look on the web for replacement parts and found Western Towing, very glad I did! I ordered the best fitting ones, and in 2 days they arrived. Nice quality parts, fitted easily and very good prices. Definitely recommended!”

Helpful Report

Posted 9 years ago

Thank you for your feedback, Nice to hear you were happy with the product supplied and the price.

Posted 9 years ago

Thank you for your feedback, we are glad we could supply the goods you required and hope we can be of assistance in the future.

Posted 9 years ago

“Excellent service, item was as requested and arrived very quickly. Faultless!”

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Posted 9 years ago

Thank you for your feedback.

Posted 9 years ago

“Good value and very quick delivery.Overall excellent service.”

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Posted 9 years ago

Thank you, good to read that you were happy with our service

Posted 9 years ago

“Very robust trailer cover, fits perfectly, snugly tied down with bungee cord. Very pleased with purchase.”

Helpful Report

Posted 9 years ago

Thank you for your feedback, We are pleased to know you are happy with your product

Posted 9 years ago

“Small order, excellent service”

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Posted 9 years ago

Thank you for your feedback

Posted 9 years ago

“great service, fast delivery, good products, need i say more”

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Posted 9 years ago

Thank you for your feedback

Posted 9 years ago

“Items arrive quickly, fog light perfect and a standard size where I can get a new lens when needed”

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Posted 9 years ago

Thank you for your feedback, good to know you are pleased with the product supplied

Posted 9 years ago

“First time purchaser, not only a good price but realy pleased with thier customer service. From placing the order i was updated on its progress and speedy delivery. Will definately use again.”

Helpful Report

Posted 9 years ago

Thank you for your custom and providing a positive feedback

Posted 9 years ago

“Excellent service, very helpful and a pleasure to deal with. They contacted me by phone when goods were not in stock. Once available, goods arrived quickly and hassle free, will definitely use again.”

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Posted 9 years ago

Thank you for your feedback

Posted 9 years ago

“Prompt delivery, and purchase as described. I would happily use this firm again.”

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Posted 9 years ago

Thank you for your feedback.

Posted 9 years ago

“Good service and price”

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Posted 9 years ago

Thank you

Posted 9 years ago

“Ordering on line was easy and trouble free, A little disappointed that they couldn't supply everything that was listed on line, but they called to tell me that. Overall very satisfied with the service”

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Posted 9 years ago

Thank you for the feedback, Good to here that out customer service kept you informed

Posted 9 years ago

“Top level service, as always. Many thanks.”

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Posted 9 years ago

Thank you for the feedback

Posted 9 years ago

Western Towing is rated 4.9 based on 435 reviews