Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,304 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Poor quality and dreadful post purchase service.”

Helpful Report

Posted 7 months ago

Hi Juliette, I’m really sorry to hear about the poor quality and post-purchase service. This isn’t the experience we want for our customers. I can see this has been raised with our team and we’ll review it promptly to resolve any issues. Kind regards, Team Whistles

Posted 7 months ago

“Dress very small for a size 14 therefore sent back , reordered next size up paid for next day delivery , still waiting now day 4 , Disappointed !”

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Posted 7 months ago

Hi Susan, I’m really sorry to hear the sizing caused inconvenience and the delivery delay has been frustrating. We’ve noted your feedback and will pass it on to our team to help improve future orders. If you’d like, we can assist with with the return for a refund. Please contact webchat or support so we can help you with the best option and track your order. Kind regards, Team Whistles

Posted 7 months ago

“Jeans fit perfectly.”

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Posted 7 months ago

“I did not ever receive these trousers and I am still waiting for my refund!”

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Posted 7 months ago

Hi there, I’m really sorry you didn’t receive the trousers and are still waiting for your refund. This isn’t the experience we want for our customers. Please reach put to us via webchat or email so we can assist in resolving this for you. Kind regards, Team Whistles

Posted 7 months ago

“I do love Whistles clothes, they just make me feel and look good.”

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Posted 7 months ago

“I'm completely in love with my denim‑lace khaki dress from Whistles. The blend of textures is so effortlessly elegant, and the cut is exactly what makes their style stand out, clean, modern, and quietly confident. Every time I buy from Whistles, I’m reminded why I keep going back: the quality is consistent, the designs are timeless, and the fit always feels like it was made with real women in mind. This dress is no exception. It’s unique, flattering, and beautifully crafted. Highly recommended.”

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Posted 7 months ago

“Excellent service goods arrived promptly well packed”

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Posted 7 months ago

“Excellent service. Good quality.”

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Posted 7 months ago

“Great customer service and good quality items.”

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Posted 7 months ago

Hi there, Thank you for your lovely feedback. We’re really glad to hear you enjoyed the great customer service and the quality of our items. We’ll be sure to pass your kind words to the team. Kind regards, Team Whistles

Posted 5 months ago

“An excellent service, delivery was quick and the cost is good value for the money. I recommend it any day”

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Posted 7 months ago

“Whistles clothes are still great quality and value for money / unfortunately the same can’t be said for a lot of other retailers who are now using a mix of materials which are cheaper and are also much smaller! Even underwear and shoes!!”

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Posted 7 months ago

“Fast delivery, easy return.”

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Posted 7 months ago

Hi there, Thank you for your lovely feedback. We’re glad to hear you had fast delivery and an easy return experience. If you need any assistance in the future, we’ll be here to help. Kind regards, Team Whistles

Posted 5 months ago

“What a fabulous jacket for the money. I ordered it and really wanted to love it, I did as the quality is excellent but it just did not suit me! Very upset that I had to send it back. I am a size 12 and it comes up big so a small was a great fit.”

Helpful Report

Posted 7 months ago

Hi Jo, Thanks so much for sharing your experience. We’re glad the quality met your expectations and that a smaller size would have been a better fit. If you’d like, we can assist with an exchange or arranging a return. Whatever works best for you. Kind regards, Team Whistles

Posted 5 months ago

“I love whistles sweaters, great colours and fit with lovely seam details”

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Posted 7 months ago

Hi Jennifer, Thank you for your lovely feedback. We’re thrilled you’re enjoying the colors, fit, and seam details of our Whistles sweaters. We appreciate your support and hope to see you again soon. Kind regards, Team Whistles

Posted 5 months ago

“I love it and it's the second one that I've bought from Whistles!”

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Posted 7 months ago

“All your online stuff I order are exact like picture and size perfect”

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Posted 7 months ago

“Quick delivery, no problems ordering online”

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Posted 7 months ago

“Kept informed of delivery. Prompt service. Range on offer great.”

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Posted 7 months ago

“It can be difficult to find your fit for each item but worth it!”

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Posted 7 months ago

Hi Paulette, Thank you for your lovely feedback. We’re glad you find Whistles worth it, even if finding the right fit can be tricky. If you’d like any fitting tips or help with alterations, we’re here for you. Kind regards, Team Whistles

Posted 5 months ago

“The "purse" I bought was made of rough leather and very small for the price. Had to return it.”

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Posted 7 months ago

Hi Patricia, I’m really sorry to hear your purse wasn’t as expected and that you needed to return it. We apologise for the inconvenience caused. Kind regards, Whistles Customer Care

Posted 7 months ago

Whistles is rated 4.3 based on 2,304 reviews