Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,304 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm sure the sunglasses are nice but Whistles sent me an empty box!”

Helpful Report

Posted 7 months ago

Hi there, I’m really sorry to hear that you received an empty box. This isn’t the experience we want for our customers at all. Could you please get in contact with our customer care team and we will be sure to rectify this ASAP.

Posted 7 months ago

“Quick delivery, so pleased with my purchase it’s a beautiful dress and fits really well. I can’t wait to wear it”

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Posted 7 months ago

“Good service”

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Posted 7 months ago

“Great service. Brought item online but too big. Returned to store and sales assistant very helpfully assisted with sourcing the right size for me.”

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Posted 7 months ago

“Love my local Whistles Store. The girls manage the shop brilliantly. Luckily the ladies have worked in the store sometime and know their regular customers and are always very obliging.”

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Posted 7 months ago

“Normally great but they have the occasional miss.”

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Posted 7 months ago

“Aways great quality clothing/fabrics and excellent customer service from Whistles. Thank you.”

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Posted 7 months ago

“This company is proffessional and the staff are cordial also. Always very pleased with their serivce. Would always go to Whistles, lovely clothes. Thank you.”

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Posted 7 months ago

“The latest collection from whistles is both on trend and good quality”

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Posted 7 months ago

Hi Joanne, Thank you for your lovely 5-star review. We’re thrilled you’re enjoying the latest Whistles collection and finding it on trend and good quality. We look forward to welcoming you back soon!

Posted 7 months ago

“A very lovely dress but not for me”

Helpful Report

Posted 7 months ago

Hi Eileen, Thank you for your lovely review. We’re glad you think the dress is very lovely, even if it isn’t for you. If you’d like help finding something that suits you better, we’d be happy to assist.

Posted 7 months ago

“Classic designs that have an edge”

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Posted 7 months ago

Hi Lyn, Thank you for your lovely review. We’re glad you think the designs have an edge. We look forward to welcoming you back soon!

Posted 7 months ago

“Usually great but not this time. I’ve emailed customer service on 6 January, shortly after I collected the bag. The bag had clearly been used, it wasn’t clean inside, had stains and the zip was broken. I haven’t heard back from customer service.”

Helpful Report

Posted 7 months ago

Hi there, I’m really sorry to hear about the used-condition bag and the broken zip, and for the delay in replying. This isn’t the experience we want for our customers. Please could you share your order number? I’ll pass this to our customer service team immediately and ensure we get this resolved with a suitable replacement or refund as quickly as possible. Kind regards, Whistles Customer Care

Posted 7 months ago

“Nice colour grey denim and the material feels soft. I wanted a barrel shape but these are more in the normal category I.e. not very wide through the leg, and they are ankle length or even above. I’m 5’4” size 10 and a size 28 is just about right as there is a small stretch in the fabric. If you’re in between, size up. They are also high waisted. One disappointing feature is the zipper, feels kind of flimsy and cheap. If you had silver buttons it would look and feel like a more premium brand.”

Helpful Report

Posted 7 months ago

Hi TC22, Thank you for your review. We’re glad you like the colour and feel of the denim, and that the fit works for you. We’ve noted your comments about the zipper and share your sentiment on premium details. If you’d like help finding a pair with a more tailored barrel shape, we’d be happy to assist.

Posted 7 months ago

“The quality of Whistles’ garments never disappoints.”

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Posted 7 months ago

Hi Evelyn, Thank you for your lovely 5-star review. We’re delighted you’re enjoying the quality of Whistles’ garments. We look forward to welcoming you back soon!

Posted 7 months ago

“Lovely jacket , it's not a short jacket , but it's lovely and warm”

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Posted 7 months ago

Hi Sandra, Thank you for your lovely review. We’re glad you find the jacket lovely and warm. If you’d like any help with sizing or other styles, we’d be happy to assist.

Posted 7 months ago

“Love these trousers as they are well made and linen.”

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Posted 7 months ago

Hi Mandy, Thank you for your lovely 5-star review. We’re so glad you love the trousers! We look forward to welcoming you back soon!

Posted 7 months ago

“I love Whistles...quality items”

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Posted 7 months ago

Hi Fiona, Thank you for your lovely review. We’re so glad you love Whistles and that you find quality items. We look forward to welcoming you back soon.

Posted 7 months ago

“Super fast and efficient delivery”

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Posted 7 months ago

Hi Gail, Thank you for your lovely 5-star review. We’re thrilled you found our delivery super fast and efficient. We look forward to welcoming you back soon!

Posted 7 months ago

“I returned two dresses to whistles as they did not resemble the picture, they were not true to colour. The return cost me €20, I will not shop online through them again. I received the items on 15/01/2026 and returned on same day and have not been notified of the refund nor has it been processed. Very poor service on the site, I would avoid it.”

Helpful Report

Posted 7 months ago

Hi there, I’m really sorry to hear about the colour/fit issue and the return refund delay. This isn’t the experience we want for our customers. Please could you share your order number and the return receipt with our Customer Care team? We can then get tis looked into for you further. Kind regards, Whistles Customer Care

Posted 7 months ago

“Quality clothing at affordable prices”

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Posted 7 months ago

Hi Helen, Thank you for your lovely 5-star review. We’re thrilled you’re enjoying quality clothing at affordable prices. We look forward to welcoming you back soon!

Posted 7 months ago

Whistles is rated 4.3 based on 2,304 reviews