Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,981 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,981 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Could be a bit longer in the body.”

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Posted 7 months ago

Hi Olive, Thanks for your feedback. We’re glad you enjoyed the experience overall, and we’ll take your note about the body length on board to improve. If there’s anything else you’d like to share, we’d love to hear it. Kind regards, Team Whistles

Posted 3 months ago

“Quality is disappointing”

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Posted 7 months ago

Hi Danielle, I’m really sorry to hear the quality didn’t meet your expectations. Your feedback is important and has been noted to help improve our products. Kind regards, Team Whistles

Posted 5 months ago

“Great service...deliveries have been good. I like that you continue to enclose post office returns labels...thank you for that!”

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Posted 7 months ago

Hi Joan, Thank you for your kind feedback. We’re glad to hear you’re happy with the service, deliveries, and that you find the post office returns labels helpful. If there’s anything else you need, we’re here for you. Kind regards, Team Whistles

Posted 3 months ago

“I like Whistles ! Nice clothes well made , good quality”

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Posted 7 months ago

“Very bad. No recognition or apology for major fault.”

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Posted 7 months ago

Hi there, we’re really sorry this happened and for the lack of acknowledgment. We understand how disappointing that can be, and we regret it didn’t meet your expectations. If you’d like help with a resolution or to discuss the fault further, please reply here or contact our team here: https://www.whistles.com/here-to-help/contact-us.html and we’ll assist promptly.

Posted 6 months ago

“10/10 .... very high quality products ...”

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Posted 7 months ago

“Still not received part of my order”

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Posted 7 months ago

“Excellent service, both delivery and returns. No issues.”

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Posted 7 months ago

“Whistles never let's me down. A very reliable company with efficient communications and excellent customer care service. Their return process is very straight forward too. What would I do with you?”

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Posted 7 months ago

“Great company but slippers terrible”

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Posted 7 months ago

Hi Kay, I’m sorry to hear the slippers didn’t meet your expectations. We appreciate you flagging this, and I’ll pass your feedback to our product team to help improve future slipper designs. Kind regards, Team Whistles

Posted 5 months ago

“Love shopping at Whistles, but mainly buy when there is a sale on. Good quality, stylish clothes, made to last!!”

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Posted 7 months ago

“good service”

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Posted 7 months ago

“Lovely Jacket, true to size and good quality. Excellent customer service from staff in Bromley store as always. Thank you.”

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Posted 7 months ago

“Love the jacket but had to return as I received the wrong colour and now they are sold out so disappointing”

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Posted 7 months ago

Hi Alyson, Thank you for sharing your experience. I’m sorry to hear you received the wrong colour and that the item is now sold out. If you’d like, we can check if the correct colour is available or suggest alternatives that may suit you. Please let us know how you’d like to proceed and we’ll be happy to help. Please contact us directly for this. Kind regards, Team Whistles

Posted 3 months ago

“No reply from customer services yet!”

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Posted 7 months ago

Hi Megan, we’re really sorry you haven’t heard back from our customer services yet. It looks like your query has since been resolved, however if you need anything further from us, we are here to help. https://www.whistles.com/here-to-help/contact-us.html

Posted 6 months ago

“The coat is really lovely and fit perfectly ..”

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Posted 7 months ago

“Good service as always clothes are of excellent quality”

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Posted 7 months ago

“As I haven’t received my gift card I can only say very poor service.”

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Posted 7 months ago

Good afternoon, We’re very sorry to hear that you haven’t received your gift card and understand how frustrating this must be. This is certainly not the experience we aim to provide. A member of our Customer Services team will be in contact with you directly to investigate and ensure your gift card is sent to you as quickly as possible. Kind Regards Whistles Customer Care

Posted 7 months ago

“Once I receive the bag.”

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Posted 7 months ago

Hi Mick, we’re really sorry the bag was delayed, it looks like this has since arrived and we hope it is perfect for you. We look forward to making your next purchase a smoother one.

Posted 6 months ago

“Prompt service and great deals”

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Posted 7 months ago

Hi Sarah, Thank you for your lovely feedback. We’re really glad to hear you found prompt service and great deals. We’ll be here if you need any further assistance. Kind regards, Team Whistles

Posted 3 months ago

Whistles is rated 4.3 based on 1,981 reviews