Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,304 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of material is fantastic and the little finishing touches make it stand out.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“I kind of stockpile my clothes/jewwllrey so I have the teardrop in both silver & gold (in Hobbs also one gold Bette & one silver Bette) Joules 20 of the same dress..”

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Posted 8 months ago

“Excellent fit and quality material”

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Posted 8 months ago

“Poor quality coat. Wouldn’t recommend”

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Posted 8 months ago

Hi there, I’m really sorry to hear about the poor quality coat and that you wouldn’t recommend it. Please could you share your order number and a quick description of the issue via email? We can arrange a suitable resolution (refund) as quickly as possible. Kind regards, Team Whistles

Posted 7 months ago

“I’ve been very satisfied with my purchases from Whistles.”

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Posted 8 months ago

“These are really beautiful shoes - very stylish and well made with gorgeous leather. I ordered a size 5 and they were so large that my feet just slipped right out of them. So I returned and ordered a size 4 - which were excruciatingly small, and also had to be returned.”

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Posted 8 months ago

Hi there, I’m really sorry to hear about the sizing issues with the Whistles shoes. That sounds frustrating. Please could you contact our customer care team and we can help you! If you’d prefer, we can also assist with scanning available options in a similar style to find a better fit. Kind regards, Team Whistles

Posted 7 months ago

“Love this coat. Waited for the sales as thought it was too expensive full price! Very happy customer”

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Posted 8 months ago

“First purchase and a good experience.”

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Posted 8 months ago

“Perfect for my fit - not tight- would recommend.”

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Posted 8 months ago

“Usual high quality from Whistles”

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Posted 8 months ago

“The dress arrived badly damaged so feel my delivery charge should have been refunded on returning.”

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Posted 8 months ago

Hi Fiona, I’m really sorry to hear the dress arrived damaged and that you’d like the delivery charge refunded on return. We can sort this for you. Could you please share your order number and a quick photo of the damage? We’ll arrange a refund of the delivery charge on return or discuss a replacement if you’d prefer. Kind regards, Team Whistles

Posted 7 months ago

“I ordered this in the sale. It arrived but had a hole in the neck and was badly wrapped- looked as though it had been returned and sent straight out again.”

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Posted 8 months ago

Hi there, I’m really sorry to hear your item arrived with a hole and was poorly wrapped. That’s not the standard we aim for, and I can understand your disappointment. Please could you contact us with your order number and, if possible, a quick photo of the issue? We’ll arrange a replacement or a refund as you prefer. Kind regards, Team Whistles Kind regards, Team Whistles

Posted 7 months ago

“Lovely product , fast delivery . Very happy with my purchase”

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Posted 8 months ago

“Staff at Muswell Hill branch extremely pleasant and helpful”

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Posted 8 months ago

Hi there, Thank you for your lovely feedback. We’re delighted that the Muswell Hill team were extremely pleasant and helpful. We’ll pass your kind words to them. We look forward to welcoming you back soon. Kind regards, Team Whistles

Posted 5 months ago

“Can be a bit hit and miss style wise but when they get it right they definitely get it right”

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Posted 8 months ago

Hi Lesley, Thank you for sharing your feedback. We’re glad that when we get it right, we nail it, and we’ll keep working to improve the rest of the time too. If you ever want to share more details or have any questions, we’re here to help. Kind regards, Team Whistles

Posted 5 months ago

“I am still waiting for my order so no idea if I like them or not.”

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Posted 8 months ago

Hi Effie, I’m really sorry you’re waiting for your order. Please could you share your order number via email, so we can check the status with our team and provide you with an update as soon as possible? If there’s any issue, we’ll help resolve it promptly. Kind regards, Whistles Customer Care

Posted 7 months ago

“Fast delivery and nice jumper”

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Posted 8 months ago

“I love whistles but would not recommend the top I bought which is what I thought I was reviewing. Was very small.”

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Posted 8 months ago

Hi there, Thank you for taking the time to leave feedback. We're glad you love Whistles overall, and we're sorry the top you bought was too small. If you'd like to exchange for a different size or style, we can help. Please let us know your order number and preferred size, and we'll assist with an exchange or return. Kind regards, Team Whistles

Posted 5 months ago

“Always prompt with delivery and no hidden costs.”

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Posted 8 months ago

Whistles is rated 4.3 based on 2,304 reviews