Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,986 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Brilliant 👏”

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Posted 7 months ago

“Poor customer service. Perhaps only send out your surveys after the goods have been delivered in future”

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Posted 7 months ago

Good morning, We’re sorry to hear about your experience and understand your frustration. Thank you for the feedback regarding the timing of our surveys this is helpful and will be shared with the team. We apologise for the inconvenience caused and appreciate you taking the time to let us know. Kind Regards - Whistles Customer Care

Posted 7 months ago

“Good brand overall, hard to see the quality going.”

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Posted 7 months ago

“Love whistles shirts. Have bought several at this stage. All was and wear well.”

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Posted 7 months ago

“I think I received the skirt returned by the previous customer who complained about the poor condition! Skirt is nice but you need to improve packaging to avoid extreme creasing in this item. I kept the skirt but am still waiting after 2 weeks to have the sale price match and professional cleaning refunded to me. Extremely slow customer service. Whistles, you need to do better.”

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Posted 7 months ago

Good afternoon, We’re very sorry to hear about your experience and understand your frustration, particularly with the condition of the skirt and the delay in resolving your refund. This is certainly not the standard we expect for our products or our service. Thank you for your feedback regarding the packaging this will be shared with the relevant team as we work to improve how items are prepared for delivery. We also apologise for the slow response from Customer Services. Rest assured this will be investigated to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 7 months ago

“Whistles is my first port of call when I’m shopping, admittedly i now wait for the sale because my budget is reduced as I’m retired but as they have excellent sales I can still purchase at a more affordable price for me 🩷”

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Posted 7 months ago

“Love whistles clothes but the material creases a lot and on the expensive side. I only buy items on sale”

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Posted 7 months ago

Hi Dawn, Thank you for your feedback. We’re glad you love the whistles, and we’ve noted your comments about the material creasing and the price. If you’d like, we can help you find items that are on sale or offer care tips to keep fabrics looking their best. Kind regards, Team Whistles

Posted 3 months ago

“Great products but I think the sizing needs reviewing!”

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Posted 7 months ago

Hi there, Thank you for sharing your feedback. We’re glad you like the products and understand that the sizing could be improved. We’ve passed your comments to our team to review and update sizing guidance. Kind regards, Team Whistles

Posted 5 months ago

“Love whistles style and quality”

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Posted 7 months ago

“Quick delivery and easy returns”

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Posted 7 months ago

“Website does not have current stock levels”

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Posted 7 months ago

Good morning, We’re sorry for the frustration caused. While we do our best to keep stock levels updated, availability can change quickly as items sell across our stores and warehouse. We appreciate your feedback and will share this with our team as we continue to improve the accuracy of our website. Kind Regards Whistles Customer Care

Posted 7 months ago

“Delivered on time as promised”

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Posted 7 months ago

“Lovely clothing”

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Posted 7 months ago

“Love Whistles, always find something I want on their website”

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Posted 7 months ago

“Has not sent me the item. Very disappionting”

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Posted 7 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there is a delay with your delivery and you have not received an update yet, this is not the service I wish to provide our customers at all. Rest assured this will be looked into. Kind Regards - Whistles Customer Care

Posted 7 months ago

“Helpful staff in the Bluewater store.”

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Posted 7 months ago

Hi Susan, Thank you for your kind review. We’re glad the staff at Bluewater were helpful. If you need anything else, we’re here for you. Kind regards, Team Whistles

Posted 3 months ago

“I love whistles stuff, always well made and for high street reasonably priced. Good materials as well, for people in late forties lovely option.”

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Posted 7 months ago

“Always stylish and great quality.”

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Posted 7 months ago

“I always try to buy one or two Whistles clothes each season. As a petite person they offer great fit and quality”

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Posted 7 months ago

“My order was not delivered so cannot review.”

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Posted 7 months ago

Whistles is rated 4.3 based on 1,986 reviews