Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,304 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still a favourite go to brand, shame so many stores have closed though as I prefer trying things on and also used to find the free delivery to store a good option”

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Posted 8 months ago

“promt delivery”

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Posted 8 months ago

“Gorgeous dress would work in a lot of venues”

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Posted 8 months ago

“Very efficient ! I had to turn another coat and it was very quick to respond and refund. This one is a perfect fit.”

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Posted 8 months ago

“This was my first order and the experience went beyond my expectations”

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Posted 8 months ago

“Beautiful coat just what I was looking for. Colour, cut and fit perfect. I’m normally a size 8 but got the size 4 coat as oversized style. Goes with formal or casual wear. Delivery was quick and well packaged and protected”

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Posted 8 months ago

“Great sillouette. So happy with these jeans. I have never bought multiples, until now.”

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Posted 8 months ago

“The blouse I received was a complete creased mess,I had to take it to a dry cleaners to take out creases then it was beautiful. Hangs on my body really well,fit is perfect. But if this is an example of what is sent out I won't be ordering again,and if I'd paid full price I would have returned immediately.”

Helpful Report

Posted 8 months ago

Hi Pamela, Thank you for your feedback. We’re glad the fit was perfect, but we’re sorry the blouse arrived creased. This isn’t up to our standard. We’ll review packaging and fabric care to improve things. If you’d like, we can arrange a replacement or refund. Please share your order number and whether you’d prefer an exchange or a refund. Kind regards, Team Whistles

Posted 5 months ago

“Love whistles style and quality”

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Posted 8 months ago

“Great skirt, was a little big which could have worked by wearing lower on hips. However as the skirt was folded into the smallest package and placed into only what i can describe as an envelope, it was so creased. The envelope packaging is not suitable for your garments….the end was torn and the skirt was wet when it arrived.”

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Posted 8 months ago

Hi Michala, I’m really sorry to hear about the crease and the packaging issues with your skirt, and that it arrived wet. This isn’t the experience we want for our customers. Could you please share your order number via email with our Customer Care team and we can look into this further for you. Kind regards, Whistles Customer Care

Posted 7 months ago

“Delivery was great, but packaging was awful,coat was wrapped in badly torn paper and tape. Not great first impressions. Being in a plastic bag the coat did smell. Wrong on my part I should have checked website. About not getting postage refunded. This would put me off purchasing again”

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Posted 8 months ago

Hi Wilma, Thank you for your feedback. We’re sorry the packaging and scent affected your first impression, and we understand your frustration about the postage refund. We’ll pass your comments to our team and can help explore the refund options if applicable. If you’d like to discuss return or exchange options, please contact webchat or support so we can assist. Kind regards, Team Whistles

Posted 7 months ago

“Good company with lots of choice”

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Posted 8 months ago

“Good products.”

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Posted 8 months ago

“Taken into Whistles by my "thirty something" daughter and very pleasantly surprised by the range and quality of the garments. Pleasant, attentive shop assistants. Subsequently purchased online.”

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Posted 8 months ago

“one of my favourite shops”

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Posted 8 months ago

“Great colour, the shape is great and the jumper is very comfortable to wear.”

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Posted 8 months ago

“Love the dress flattering .sometimes I wear whistles size 10 but I opted for size 12 in the knitted dress.its perfect”

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Posted 8 months ago

“Sadly the composition of material has changed significantly since the Annie range was launched. The merino feels scratchy and thicker, uncomfortable. I returned the dresses.”

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Posted 8 months ago

Hi there, I’m really sorry to hear you’ve found the material in the Annie range to be scratchy and less comfortable since this change. That isn’t the experience we want for our customers. Thank you for raising this us, your feedback is appreciated. Kind regards, Whistles Customer Care

Posted 7 months ago

“Received really quickly and efficiently”

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Posted 8 months ago

“Sadly, when I opened this necklace the chain was tarnished and also there were surface scratches on the letter. So, I am afraid I had to return it”

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Posted 8 months ago

Hi Nicki, Thank you for taking the time to leave feedback. I’m really sorry to hear that the necklace arrived in less-than-perfect condition—this isn’t the standard we aim for. Please rest assured that this has been passed on to the relevant team as feedback. I hope the return process went smoothly. Please don’t hesitate to reach out if you need any further assistance. Kind regards,

Posted 8 months ago

Whistles is rated 4.3 based on 2,304 reviews