Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,304 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased something else on-line and returned to a shop. Found a lovely jumper there so … ‘meant to be’ I guess?!”

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Posted 7 months ago

“Great brand with variety of lovely clothes and accessories”

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Posted 7 months ago

“Whistles clothing is usually true to size and good quality that lasts for years.”

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Posted 7 months ago

“True to size and cozy”

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Posted 7 months ago

Hi there, Thank you for your kind feedback. We’re glad you found the fit true to size and cozy. If you need any further help or have questions, we’re here for you. Kind regards, Team Whistles

Posted 5 months ago

“I bought the below sunglasses but I received something else, NOT what I ordered.”

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Posted 7 months ago

Hi, I’m really sorry to hear you received the wrong item. This isn’t the experience we want for our customers. I can see we have spoken over email and this is resolved however, I apologise again for the inconvenience caused. Kind regards, Whistles Customer Care

Posted 7 months ago

“Easy to use website with safe payment process. My order arrived immediately and in perfect cone.”

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Posted 7 months ago

“Great company and easy to do returns.”

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Posted 7 months ago

“Always very pleased with everything I buy it’s stylish and excellent quality. I buy on line and in store. Staff are really helpful. The petite range fit well”

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Posted 7 months ago

“Very helpful staff. I ordered online but collected in store.”

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Posted 7 months ago

“I really like whistles clothes they suit and fit me well”

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Posted 7 months ago

“Friendly and professional staff in stores.”

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Posted 7 months ago

“This is my first purchase from the site and very impressed with the site and efficiency of the service.”

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Posted 7 months ago

“I like the website and love the brand name. Shipping took a bit but I didn’t mind. I’d definitely purchase again from Whistles.”

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Posted 7 months ago

“Lovely for the summer, and for popping over shirts and t-shirts. Love the colour too!”

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Posted 7 months ago

“Always good quality, stylish and true to size”

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Posted 7 months ago

“Fantastic service and quality, but the small coat was enormous unfortunately”

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Posted 7 months ago

“Whistles is now my 'go to' shop and website for clothes. I love the styles which are not 'over designed'. The quality of the clothes is good. The ordering & returns process is trouble free - I enjoy visiting the retail shops and the sataff are friendly and coureous.”

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Posted 7 months ago

“First time shopping at Whistles and I am very satisfied with the experience”

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Posted 7 months ago

“Love buying whistles but will no longer purchase online as I was charged £20 postage to return dress. Ridiculous compared to other retailer’s online returns such as Boden, Mint Velvet, John Lewis, The White Company.”

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Posted 7 months ago

Hi Kate, Thank you for your feedback. We’re sorry to hear you were charged £20 for the return postage. That isn’t the experience we aim for. We’ll take your comments on board and review our returns costs and policies. If you’d like us to look into this specific order or discuss possible options, Please contact us directly and we will be more than happy to help. Kind regards, Team Whistles

Posted 5 months ago

“Excellent quality clothes and extremely courteous and helpful customer services”

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Posted 7 months ago

Whistles is rated 4.3 based on 2,304 reviews