Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,980 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I always find something in my local store... if they don't have my size I order online.”

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Posted 7 months ago

“Lovely store easy to order and return”

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Posted 7 months ago

“The shirt was dispatched very quickly. Unfortunately Whistles use Evri courier serivce which is dreadful so I havent received the shirt. Today is the 21st December and i have sill not received my shirt WHICH WAS SENT OUT ON THE 11TH. I I don't receive it by Christmas I shall ask for a refund. Kind regards Harriet Ray”

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Posted 7 months ago

“Whistles is my go to store as it has stylish, trendy and affordable clothing and I always find something lovely to wear no matter what the season”

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Posted 7 months ago

“Whistles is one of my favourite shops. A little pricey at times but hrest styling and quality”

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Posted 7 months ago

“I've always loved Whistles, great styles, materials, colours, sizing is alwsys spot on.”

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Posted 7 months ago

“Great but I’d change your courier as I got 2 fake delivery dates and when finally delivered it was left at the wrong address in clear view of the street”

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Posted 7 months ago

“Whistles online is efficient and easy to instruct.”

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Posted 7 months ago

“Great service from the website ordering through to in-store collection, helpfulness of store team and speed of refund. I would definitely recommend Whistles.”

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Posted 7 months ago

“So happy with every aspect of these purchases.”

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Posted 7 months ago

“I have used whistles before and the quality of the goods are extremely high”

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Posted 7 months ago

“Whistles deliver promptly and getting a refund was very easy.”

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Posted 7 months ago

“Edinburgh shop was helpful and informative”

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Posted 7 months ago

“Tried to contact customer services using the number in my order form (inside package that I collected in store). Number unobtainable. Emailed customer services, who directed me to the website! Used the chatbot, which then just cut off as too busy. Found another telephone number. I was on hold for over 10 minutes, and was then cut off. Local store could not provide refund or exchange. Local store gave me a parcel badge to return free of charge. Lots of time wasted. Useless customer service. If I don’t have a gift card (that I used for this purchase) I would never shop here again. I just hope that I actually get my refund. Having said that, Dora, in the Beaconsfield store was extremely apologetic and helpful in as much she was able to help. Very disappointed.”

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Posted 7 months ago

Hi Natalie, we’re truly sorry for the trouble you’ve had contacting us and for the poor experience with our customer service. This isn’t what we want for our customers, and we regret the frustration it caused. We’d like to help get this sorted. Please reach out here so we can assist with your refund or any further help: https://www.whistles.com/here-to-help/contact-us.html

Posted 6 months ago

“Excellent return service”

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Posted 7 months ago

“I like shopping at Whistles, the products are always good quality.”

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Posted 7 months ago

“I don't buy from whistles regularly but the grey wool coat was an early Christmas treat to myself. It's lovely and arrived very quickly. Robust packaging.”

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Posted 7 months ago

“Live Whistles clothes as fit is great.”

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Posted 7 months ago

Hi Claire, Thank you for your lovely feedback. We’re really glad to hear the fit is great. If you need any help with sizes or alterations in the future, we’re here. Kind regards, Team Whistles

Posted 3 months ago

“Have always loved Whistles. I prefer to go to the shop but sadly the shop nearest me has closed, fortunately the orders / returns are very efficient. Thank you”

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Posted 7 months ago

“As always great cut and quality. Slightly pricey for me on a regular basis but worth it for investment pieces.”

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Posted 7 months ago

Whistles is rated 4.3 based on 1,980 reviews