Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,195 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I do like Whistles and feel their clothes are value for money.”

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Posted 3 months ago

“A good selection of very tasteful clothes.”

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Posted 3 months ago

“Usually good quality but Lori was not usual standard”

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Posted 3 months ago

“First time I’ve ordered. There was a problem with my Evri delivery and they sorted immediately”

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Posted 3 months ago

“Beautifully made clothes....pricey so wait for the sales!”

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Posted 3 months ago

“Great experience”

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Posted 3 months ago

“Got package in time good quality clothing love it love it”

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Posted 3 months ago

“Great clothes and styling 10/10”

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Posted 3 months ago

“Excellent quality of clothes, and all the staff in Henley are lovely and very helpful.”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Lovely clothes. Lovely people in the St Christophers Place store. Easy to give a very positive review. Long standing customer aged 77!”

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Posted 3 months ago

“Love the fact that it's so premium”

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Posted 3 months ago

“Ordered online and delivery was very quick with free returns”

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Posted 3 months ago

“Efficient service”

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Posted 3 months ago

“Very poor customer service. I returned both jackets but they only refunded me for one. I have contacted customer services twice via their online contact form but have heard nothing back. The jackets were £135 so i am really annoyed that no one has made contact and the money has not benn refunded.”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there seems to be a delay with your refund and you have not received an update regarding this, this is not the service I wish to provide our customers at all. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 2 months ago

“I really like the quality and look but struggle to find a good shape for me. I also like knitwear that is 100% wool !”

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Posted 3 months ago

Hi Alison, Thank you for sharing your thoughts. We’re glad you like the quality and look, and we’re sorry the shape isn’t working for you. We’ll pass your feedback to our team to help with future fits. If you’d like, you can return the item or explore a different shape or size with. Kind regards, Team Whistles,

Posted 1 month ago

“Very good company really like the quality and styles of the clothing”

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Posted 3 months ago

“I have not yet received the item. Very poor customer service.”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there is a delay with your delivery and you have not received an update yet, this is not the service I wish to provide our customers at all. Rest assured this will be looked into. Kind Regards - Whistles Customer Care

Posted 2 months ago

“Quick delivery”

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Posted 3 months ago

“Very very poor customer service service Could only talk to a robot and wasn’t given enough choices so chat was cut shot l”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you could not get through to an advisor via our webchat service to assist you with your query, I can completely understand how frustrating this can be for you. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 2 months ago

Whistles is rated 4.2 based on 1,195 reviews