Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,181 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Nice to see Whistles clothes back to the style and quality they used to be!”

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Posted 2 weeks ago

“Love this coat great fit and stylish”

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Posted 2 weeks ago

“Excellent service in Ilkley store they ordered the correct size and colour I wanted..after trying on in store”

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Posted 2 weeks ago

“Quick delivery, easy to use website, quality items”

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Posted 2 weeks ago

“I received the coat very quickly. I didn’t receive the earrings at all! Eventually I received an email apologising for the delay and promising that I would be contacted again when they were finally dispatched. Nothing. I chased it up again and apparently they were “stuck in the system”; whatever that means. I opted for a full refund as they are now in the sale anyway. Not happy with my experience.”

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Posted 2 weeks ago

Hi Julie, Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience with the earrings order. While I’m pleased the coat arrived quickly, I completely understand how frustrating it must have been not to receive the earrings, especially after being advised they would be dispatched and then having to chase the order yourself. The explanation that they were “stuck in the system” is certainly not the level of clarity or service we aim to provide, and I apologise for the inconvenience and disappointment this caused. Your feedback has been shared with our team so we can investigate what went wrong and ensure this doesn’t happen again. We truly value your custom and are sorry we did not meet expectations on this occasion. If there is anything further we can assist you with, please don’t hesitate to get in touch.

Posted 1 week ago

“very easy to order. delighted with blazer”

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Posted 3 weeks ago

“So great these trousers that I bought all 3 colours!”

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Posted 3 weeks ago

“Shoulder a bit clumsy Lovely colour and fabric”

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Posted 3 weeks ago

“Easy ordering and speedy delivery.”

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Posted 3 weeks ago

Hi Louise, Thank you for your lovely 5-star review. We’re so glad you found ordering easy and the delivery speedy. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“Usually love whistles clothes. Quality, delivery and promptness of returns. Plus the petite section is a massive positive for me.”

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Posted 3 weeks ago

Hi Lucy, Thank you so much for your lovely comments about our quality, delivery, returns process, and especially the petite range, that truly means a lot to us. We did notice the 1-star rating and we’re sorry if something didn’t meet your expectations on this occasion. If there was an issue with your recent experience, we’d really appreciate the opportunity to understand what went wrong and make improvements. Thank you again for your continued support, it genuinely means a great deal to us. Kind regards, Whistles Customer Care

Posted 2 weeks ago

“Love it such a good lenght”

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Posted 3 weeks ago

Hi there, Thank you for your lovely 5-star review. We’re so glad you love it and that you think the length is great. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“Good delivery service”

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Posted 3 weeks ago

“Excellent and fast delivery and a great range bridal wear.”

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Posted 3 weeks ago

Hi Claudia, Thank you for your lovely 5-star review. We’re thrilled you enjoyed the fast delivery and the great range of bridal wear. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

Hi there, Thank you for your lovely 5-star review. We’re so glad you had excellent service. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“I purchased the car coat on sale - it is very well made. Would purchase from Whistles again.”

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Posted 3 weeks ago

Hi Amy, Thank you for your lovely 5-star review. We’re glad you’re pleased with the car coat and that you’d purchase from Whistles again. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“Why are you charging £3.95, for delivery of a £100.00 gift card???!!! In my recent case, after SEVEN days I receive an email saying there has been a delay with Evri. I got it cancelled and sent by email but why don’t you do this as standard? And why are you charging £3.95 for something that could be sent ( and more efficiently) by first class post far cheaper”

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Posted 3 weeks ago

Hi Hilary, I’m really sorry to hear about the delivery delay and the charge for sending the gift card. That isn’t the experience we want for you. I’ve flagged this with our delivery team and we’ll look into a more efficient option for future orders. If you’d like us to review this specific order and the delivery charge, please share your order number or confirmation email and we’ll investigate right away. You can also reach out via web chat or email for quicker assistance. Kind regards, Team Whistles

Posted 3 weeks ago

“Very pleased with the purchase”

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Posted 3 weeks ago

Hi Ann, Thank you for your lovely 5-star review. We’re so glad you’re very pleased with the purchase. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“Always good quality & the right shape but if I’m honest, I find the offer a little dull these days. Hope it goes back to being exciting and tempting!”

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Posted 3 weeks ago

“Beautifully made produced with a spectacular feminine design. Expensive but worth it!”

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Posted 3 weeks ago

Hi Katharine, Thank you for your lovely 5-star review. We’re thrilled you love the beautifully made piece and its spectacular feminine design, and that you feel it’s worth the investment. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 3 weeks ago

“I have a few of whistles items and they have worn & lasted well. They are good quality. I usually buy from the store so I can get a fit that I like”

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Posted 3 weeks ago

Whistles is rated 4.2 based on 1,181 reviews