Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 764 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Questions

Metrics

4.1

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a bath to be delivered. The delivery was not tracked and was attempted when none was on site. It was redilivered another day and accepted by a neighbour. On unpacking, after storage for a while it was found to be damaged where the banding had cut into it. This was too late to register a complaint with the company. The staff at Wholesale Domestic were very pleasant but unable to provide much information about the delivery. Recommend unpacking items immediately on receipt. Recommend a better courier service with delivery tracking.”

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Posted 3 years ago

“great, and helpful.”

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Posted 3 years ago

“No problems whatsoever with my recent purchase of vanity drawer unit and basin.”

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Posted 3 years ago

“Good quality product at a great price. Fast delivery. All good, no complaints”

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Posted 3 years ago

“Excellent service amazing at helping u with anything brilliant”

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Posted 3 years ago

“Great selection of products at a good price. Unfortunately far too many staff at the showroom and often only one member of staff dealing with damages and returns. When i did manage to get a damaged vanity unit re-ordered i waited for 3 weeks only to find out they had forgotten to process it (probably due to being over worked). I then waited another week for it. Ended up with a very unhappy customer who i was fitting a bathroom for and it cost me £300 in compensation. I haven’t been back since that experience. Quick to sell products but seemed to have no interest in aftersales. It’s a shame as I would have been a regular customer but I can’t rely on that kind of service for my business to work. Hope this helps”

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Posted 3 years ago

“Took 6 months for me to get my £168 refund.”

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Posted 3 years ago

“Very good service from the staff. I had an issue with a bathroom cabinet and was changed with no issues and was very happy with the customer service.”

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Posted 3 years ago

“Always excellent customer service, recommended to relatives. Had a few bathrooms from here and never disappointed. More than enough variety a available. Depending who you get affects the purchasing. Go for an experienced sales staff. Returns managed excellently by phone and on arrival. Phone service very good and helpful. Upgraded the delivery from kerbside to in-house due to a slight delay, great customer service.”

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Posted 3 years ago

“Got everything I needed for a super new bathroom makeover. Interest free credit too. Magic!”

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Posted 3 years ago

“Having spent way too much of my time with various home improvements over the last 12 months - I have found WD to be professional, courteous, efficient with ordering / deliveries and very easy to deal with ( especially when I have bought the wrong items 🙈) Thoroughly recommended 👍”

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Posted 3 years ago

“Fantastic service. I failed to order one necessary part and they got it off to me exceptionally quickly so that our bathroom fitter could carry on. Much appreciated. Highly recommend.”

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Posted 3 years ago

“First class in all respects.”

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Posted 3 years ago

“Best place in Scotland for all your bathroom and more needs. Always helpful and great customer service”

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Posted 3 years ago

“Fantastic experience as from start to finish the staff were superb . Had an issue we’re I’d damaged a drawer front and they went above and beyond to prevent me having to buy a full new unit . Well done folks 10/10”

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Posted 3 years ago

“Great service. Fantastic products and prices”

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Posted 3 years ago

“Service in store on the day we ordered I couldn’t fault it and our orders were delivered on time. However on receipt of these orders on different days, goods were badly damaged. After receiving damaged goods a second time I decided to collect the goods my self from the collection store. Goods were fine. I think your delivery company/ drivers have a lot to answer for. Wholesale domestic dealt very quickly with replacements of damaged goods. Just a pity they were damaged in transit.”

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Posted 3 years ago

“Purchased traditional taps. Good choice.”

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Posted 3 years ago

“The product is 1st class the service rubbish, 6 weeks awaiting delivery, out of 3 orders 2 got lost. Can't recommend them”

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Posted 3 years ago

“After opening up some packages two corners were broken on two wall panels I know the panels are not cheap and I don’t require replacements but it would be nice to be compensated for one panel.”

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Posted 3 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 764 reviews