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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Charlie Loggin
Verified Buyer
“Great customer service and good on board facilities”
Helpful Report
Posted 7 years ago
Michael Chew
Verified Buyer
“Excellent service. Well signposted. Helpful staff.”
Helpful Report
Posted 7 years ago
Sandra
Verified Buyer
“We travelled to the Isle of Wight from Portsmouth this week on a day trip. We found Wightlink to be very efficient and friendly and the experience was very slick. There was no play area on the ships this year which was disappointing but as the journey is relatively short with plenty to see during the crossing, it was not too much of a problem. There was a good variety of food and drink to purchase in the shop.”
Helpful Report
Posted 7 years ago
Sue Barratt
Verified Buyer
“We were delayed on outward journey due to a technical fault with earlier ferry - no problem with this as these things happen but we had no information until nearly an hour’s delay. Once on the later ferry the journey was good and trouble free as was our return. We would go more often if it was affordable.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Generally good, but a bit over expensive.”
Helpful Report
Posted 7 years ago
Kirsty Lawson
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 years ago
MALCOLM HEMMING
Verified Buyer
“Slick. Caught out by having a couple of bikes on the back of an Audi A4. Extra 15cm meant a 19% surcharge. Gritty.”
Helpful Report
Posted 7 years ago
Robert Williams
Verified Buyer
“Brilliant friendly service”
Helpful Report
Posted 7 years ago
Simon
Verified Buyer
“Very good and efficient service.”
Helpful Report
Posted 7 years ago
Sebi Paul
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 years ago
Louise Roulston
Verified Buyer
“Fabulous service, very comfortable, terrific staff, fun destination!”
Helpful Report
Posted 7 years ago
Eve
Verified Buyer
“Wightlink is the way to cross the Solent. Pre-booked ferry as travelling by car. Ferry on time, staff both at the port (Lymington) and onboard were helpful and friendly. Ferry was nice and clean. Quick and efficient disembarkation on arrival in Yarmouth. Have tried other ferry company with route to iow, but Wightlink always get my custom and has done for over 20 years as have family on the island.”
Helpful Report
Posted 7 years ago
Steven Harrison
Verified Buyer
“Very good”
Helpful Report
Posted 7 years ago
Claire Peach
Verified Buyer
“Very polite friendly staff”
Helpful Report
Posted 7 years ago
Irene Wilson
Verified Buyer
“No problems, very efficient staff. Good value for money.”
Helpful Report
Posted 7 years ago
Michael S
Verified Buyer
“staff very friendly and extremely helpful”
Helpful Report
Posted 7 years ago
Dawn Pennock
Verified Buyer
“every time I use this service I never have a problem. When I change the time I have booked to travel they always seem to accommodate the change at the port with little fuss and manage to help me every time.”
Helpful Report
Posted 7 years ago
Tom
Verified Buyer
“Good service”
Helpful Report
Posted 7 years ago
Tim Benham
Verified Buyer
“I enjoy using Wightlink.. i would and do recommend you !!”
Helpful Report
Posted 7 years ago
Griffith Bird
Verified Buyer
“Excellent service throughout from booking to the actual journey on the ferry. As I have mobility issues nothing was too much trouble in dealing and offering of assistance.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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