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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Louise Burns
Unverified Reviewer
“I booked a ferry for my daughter, due to bad traffic, they missed their ferry, but the staff were brilliant and just booked them on the next one without any issues.”
Helpful Report
Posted 6 years ago
Jeffery Elston
Verified Buyer
“We found Wightlink very good with accurate departure times which we like!”
Helpful Report
Posted 6 years ago
Alan
Verified Buyer
“Ferries were on time. Boarding and disembarkation were efficient and speedy, and, having arrived early at Fishbourne, I was accommodated on an earlier ferry. Refreshments were available but I didn't use the facility. My criticism is that the cost is rather high for such a short crossing.”
Helpful Report
Posted 6 years ago
Malcolm
Verified Buyer
“good service but to expensive”
Helpful Report
Posted 6 years ago
Jennifer Welham
Verified Buyer
“Efficient and helpful service, just a little pricey at times.”
Helpful Report
Posted 7 years ago
Malcolm Francis
Verified Buyer
“Very pleasant crossing indeed.”
Helpful Report
Posted 7 years ago
Jane Henson
Verified Buyer
“Excellent service but still we seen the crossing al bit pricey compared to other ferry journeys for the distance involved”
Helpful Report
Posted 7 years ago
Graham
Verified Buyer
“I appreciate the support always offered to me when using the ferry. (Disabled driver).”
Helpful Report
Posted 7 years ago
Roberta
Verified Buyer
“We have used Wightlink for over 30 years. They are always a great service with friendly helpful staff. We sailed with you on 14th and 16th September 2018. We were attending a Classic Car show and all of your staff treated our Classic Corvette Stingray with the utmost care. We were placed at the front of the deck with plenty of room to allow our large doors to open fully. Your Terminal staff were great as always. The team loading and placing the vehicles were great too. We always sail with you because in our opinion you are the best.”
Helpful Report
Posted 7 years ago
Debbie
Verified Buyer
“Excellent service some ferries need attention”
Helpful Report
Posted 7 years ago
Jon
Verified Buyer
“very easy to get on and off also we were able to change booking time and no extra cost would use it again from Limmington for sure”
Helpful Report
Posted 7 years ago
Julia McCann
Verified Buyer
“Excellent checkin and roll off. On time and staff very accommodating Will continue to use service when visiting the Island.”
Helpful Report
Posted 7 years ago
Trudi Hall
Verified Buyer
“Easy check in at both Portsmouth & Fishbourne , smooth sailings & comfy ferries..”
Helpful Report
Posted 7 years ago
NICHOLAS
Verified Buyer
“All good, easy crossing and good staff to assist with your loading”
Helpful Report
Posted 7 years ago
Warren
Verified Buyer
“All wightlink staff , over the phone and at the boarding area, were very professional ,and perhaps even more important, very pleasant.”
Helpful Report
Posted 7 years ago
Rory
Verified Buyer
“arrived a little early nothing was to much trouble had an awesome day well done wight link see you again soon”
Helpful Report
Posted 7 years ago
Robert Webb
Verified Buyer
“Great staff but too expensive.”
Helpful Report
Posted 7 years ago
Laurie F
Verified Buyer
“Really well organised professional and competent organisation. Thanks for the return safe travel.”
Helpful Report
Posted 7 years ago
Jacqueline Bolton
Verified Buyer
“Prefer to use Wightlink”
Helpful Report
Posted 7 years ago
Paul Rowe
Verified Buyer
“Very good experience would liked to have been on the new ferry”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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