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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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John Grimes
Verified Buyer
“An efficient and punctual service with no problems either direction.”
Helpful Report
Posted 6 years ago
David Mitchell
Verified Buyer
“Very good service from start to finish, will book again when we next travel to the Isle of Wight.”
Helpful Report
Posted 6 years ago
Steven Kelley
Verified Buyer
“Very easy and smooth process from booking, paperwork, arriving, boarding and travelling. Great staff, wonderful experience, thoroughly enjoyed the crossing. Extremely pleased with Wightlink Ferries especially the customer service centre who honoured a further discount on the ferry crossing that was advertised with my holiday accomodation even though it should have been honoured by the accomodation company. Great customer service from Wightlink, would definitely recommend and book through Wightlink the next time I visit. It's the little things that mean so much. Keep up the good work.”
Helpful Report
Posted 6 years ago
Anne Colbourne
Verified Buyer
“Excellent service - both sailings on time, and disembarking by car very swift”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Stress free crossing with friendly helpful staff.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“A perfect way to travel, speedy, efficient and staff on hand to help.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easiest and simplest journey I have done and could not have been better so well done.”
Helpful Report
Posted 6 years ago
Maureen Smith
Verified Buyer
“I had a great experience with Wightlink at the end of April 2019. Staff were very helpful . Thanks for Caring .”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very polite personnel, boats lovely and comfortable will use again”
Helpful Report
Posted 6 years ago
Susan Hill
Verified Buyer
“Everything is fine - apart from the ridiculous pricing system. I travel to the island five or six times a year, would come more often if it didn't cost around £120 just to visit my mother. Yet I know if I was staying in a hotel I would get a much better deal. The ferries are never full midweek, lower the fare and encourage more people to travel, Wightlink might even make more money!”
Helpful Report
Posted 6 years ago
Ginny Simkins
Verified Buyer
“Very good - never had a problem with them. Much better than the others.”
Helpful Report
Posted 6 years ago
Lee Doggett
Verified Buyer
“Easy booking and easy booking and port”
Helpful Report
Posted 6 years ago
Heather Hill
Verified Buyer
“Good all round experience thank you. We fortunately had Tesco vouchers to pay for the ferry, otherwise we find it very expensive. It’s a shame as, if cheaper, we would be able to travel to I.O.W more often.”
Helpful Report
Posted 6 years ago
Bournemouth Resident.
Verified Buyer
“A relaxing trip across to the Island via Lymington Wight Sky and back on Wight Light.”
Helpful Report
Posted 6 years ago
Andrea SL
Verified Buyer
“Very comfortable and efficient service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have already completed a review giving you great praise apart from the cost of taking a car which is sometimes necessary”
Helpful Report
Posted 6 years ago
Charlie Botting
Verified Buyer
“Best crossing ever”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Enjoy using wightlink except in the summer when prices are doubly hiked. As this is a peak season surely prices should not rise like they do. Otherwise no complaints about Wightlink.”
Helpful Report
Posted 6 years ago
Margaret Freeman
Verified Buyer
“Good service friendly staff all directions clearly marked”
Helpful Report
Posted 6 years ago
Keith Howieson
Verified Buyer
“All very efficient and arrived at Fishbourne just before 11am and caught the earlier boat arriving home 1 hr earlier than expected.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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