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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Amy Weare
Verified Buyer
“Always excellent customer service with Wightlink ferries. Thank you”
Helpful Report
Posted 6 years ago
Ian Linford
Verified Buyer
“No hot food at the cafeteria in the ferry terminal, & gents toilet out a action on outward ferry”
Helpful Report
Posted 6 years ago
Deirdre Willows
Verified Buyer
“I found it very easy to book the car ferry on line and when we arrived at Portsmouth the staff were very pleasant and guided us to were we had to go to catch the ferry. The staff on the ferry were very helpful.”
Helpful Report
Posted 6 years ago
Dale Bradley
Verified Buyer
“Excellent service lovely staff.”
Helpful Report
Posted 6 years ago
Gordon Robins
Verified Buyer
“Can't fault it at all very friendly staff shall go again”
Helpful Report
Posted 6 years ago
Ben Atherton
Verified Buyer
“Loving the new ferries and the quick embarking and disembarking. Always friendly staff from check in, onboard and loading.”
Helpful Report
Posted 6 years ago
Janet De Maine
Verified Buyer
“I love the ferry route from lymington to Yarmouth always on time ferry is clean and staff are very friendly”
Helpful Report
Posted 6 years ago
Andrew Linnett
Verified Buyer
“On time and clean and tidy ship. Efficient boarding.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“We arrived early, and as it wasn’t busy on both crossings we were allowed to board an earlier ferry, which meant that we had extra time when we arrived on the Isle of Wight, and it also meant we got home about hour and a half early, which made a difference with traffic.”
Helpful Report
Posted 6 years ago
Carol Smith
Verified Buyer
“Wonderful service. Website extremely easy to use. Helpful if need to call.”
Helpful Report
Posted 6 years ago
Scott
Verified Buyer
“Overall a great service but some issues like not opening the children’s area on the new Victoria Boat on some crossings. Not ideal when you need to entertain children that have been stuck in a car for a couple of hours.”
Helpful Report
Posted 6 years ago
Tina Abrehart
Verified Buyer
“Very well organised, on time and great service.”
Helpful Report
Posted 6 years ago
Stephen Dolby
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
Paula Weller
Verified Buyer
“Refreshes on return trip was so disappointing”
Helpful Report
Posted 6 years ago
Malcolm Williams
Verified Buyer
“Excellent service, friendly and helpful crew with very good facilities.”
Helpful Report
Posted 6 years ago
Ian Samuels
Verified Buyer
“Very good service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great ferry service from Portsmouth to Fishbourne. Only thing that would put me off booking again is the price. Just felt a little expensive for a 45 minute trip.”
Helpful Report
Posted 6 years ago
C C
Verified Buyer
“Friendly welcome at Portsmouth. Very clear instructions made driving the car on the ferry easy. Thoughtful staff parked vehicles so that customers can get in and out of cars with ease. Lovely shop and choice of food and drinks and reasonable prices. We had nice hot coffees which were as good as you would get anywhere else. A very pleasant journey that was over to quick. We then made our way back to the cars and followed clear instructions from staff on leaving the ferry. A slick, worry free experience. Looking forward to our next journey with Wightlink! : )”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Cannot fault efficiency etc., but prices need lowering to encourage visitors to IOW.”
Helpful Report
Posted 6 years ago
None
Verified Buyer
“Great service, friendly and helpful staff.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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