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Wightlink LTD Reviews

4.7 Rating 4,025 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

4.7

Based on 4,025 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 5 star review on 11th October 2023

Wightlink LTD 5 star review on 11th October 2023

Wightlink LTD 5 star review on 11th October 2023

Wightlink LTD 5 star review on 11th October 2023

Wightlink LTD 5 star review on 11th October 2023

Wightlink LTD 5 star review on 11th October 2023

Wightlink LTD 5 star review on 10th October 2023

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice trip from Lymington to Yarmouth. The cost of the crossing and return was stupidly expensive, a total rip off. Totally ridiculous..... Over £200 to go over and come back next day....... We stayed over night, the cost was. more than the very nice hotel we stayed in on the Island. It will be very unlikely that we will take the car over again.”

Posted 9 months ago

“A brilliant service which is almost solely under a single occupier I do find it find that in times of financial crisis for everybody that they jump the prices up when maintaining off peak prices would help out a lot of people and bring more business your way.”

Posted 9 months ago

“Excellent efficient service, but the gap in price between a walk on day return and a walk on four day return is too much.”

Posted 9 months ago

“Very clean, staff friendly, enjoyable ferry crossing.”

Posted 9 months ago

“Reliable service and friendly staff. The only issue is the price - it is so expensive to go and visit my Mum who lives there.”

Posted 9 months ago

“I wasn't very happy with the price change between booking the accommodation and going back to the ferry site to book the ferry. However, we've found everything runs smoothly with Wightlink. Bit of excitement on the way back as the Round the Island race was on and the ferry did a great job in avoiding all the yachts!”

Posted 9 months ago

“Great service that you can travel with your bicycle on.”

Posted 9 months ago

“Cannot fault the staff , check in and facilities with Wightlink ...but the cost to the I.o.W is outrageous”

Posted 9 months ago

“Good crossing .. helpful staff .. but very expensive .. I used to live on the island and I couldn’t believe how expensive it is to cross that short distance .. thought the island was very quiet in peak season .. no wonder at these prices”

Posted 9 months ago

“Very efficient but.......at 63 years of age virtually impossible to get out of car once parked up onboard! Not well versed in limbo dancing”

Posted 9 months ago

“Great standard of service and swift crossing. Just very expensive.”

Posted 9 months ago

“Reliable service and friendly staff. The only issue is the price - it is so expensive to go and visit my Mum who lives there.”

Posted 9 months ago

“Easy to book, flexible return time, comfortable and punctual.”

Posted 9 months ago

“Fast and uncomplicated onboarding and offboarding! Good informations during the journey. Lightly poor offers in the restaurant…”

Posted 9 months ago

“Efficient service but very expensive”

Posted 9 months ago

“Some facilities are looking a little tired.”

Posted 9 months ago

“The service is good… booking easy etc. But the prices are ridiculous unless you have a discount or a load of Tesco Clubcard vouchers. I visit regularly as my parents live on the island. Whilst over I looked on your website about coming again and was quoted £284 for a return crossing. Joke”

Posted 9 months ago

“The service is good… booking easy etc. But the prices are ridiculous unless you have a discount or a load of Tesco Clubcard vouchers. I visit regularly as my parents live on the island. Whilst over I looked on your website about coming again and was quoted £284 for a return crossing. Joke”

Posted 9 months ago

“Apart from the obvious floor with the astronomical price, it it a very comfortable ferry crossing with a number of amenities. We travelled with children and while there were amenities for children it’d be good to see more”

Posted 9 months ago

“Apart from the obvious floor with the astronomical price, it it a very comfortable ferry crossing with a number of amenities. We travelled with children and while there were amenities for children it’d be good to see more”

Posted 9 months ago

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Wightlink LTD is rated 4.7 based on 4,025 reviews