Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,025 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,025 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

Wightlink LTD 5 star review on 10th October 2023

Anne

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would’ve given 5 stars but our return journey was unfortunately ruined by the stench of sewage, apart from that everything was very good!”

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Posted 11 months ago

“Always efficient and mostly friendly happy staff. Could be cheaper.”

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Posted 11 months ago

“Easy to book easy to check in but no communication when in queue to board”

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Posted 11 months ago

“Excellent service, but at nearly £200 for a return , so expensive.”

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Posted 11 months ago

“disappointed with having to pay extra on changing my booking, other than that crossings where good.”

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Posted 11 months ago

“Great service. Just wish it wasn't so expensive”

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Posted 11 months ago

“Efficient staff to board/disembark at ferry terminals. Toilets on board could have been cleaner, issues with cafe on outbound meant no food or drink available, otherwise good experience.”

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Posted 11 months ago

“cataraman was on time on both occasions. making a swift, calm crossing in both directions as weather was sunny and calm. Although there was a courtesy bus to take us from the Pier Head at Ryde to the esplanade, this service was not available for the return trip on the 22.15 departure. A good ticket price for senior citizens.”

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Posted 11 months ago

“Great service and on time”

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Posted 11 months ago

“Great service and on time”

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Posted 11 months ago

“Great service and on time”

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Posted 11 months ago

“Great service and on time”

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Posted 11 months ago

“Very efficient online booking system. Ferries on time Old ferry needs to be either updated or renewed”

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Posted 11 months ago

“Excellent in every way except price. The new boat especially spacious and comfortable. We would use the ferry more frequently if only we could afford the fares. Staff amazing!”

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Posted 11 months ago

“The whole procedure was very easy, just turned up and got in line, then drove onto the ferry. Facilities are available at the dock which is great if you have travelled and get there early. Found a quieter area on the ferry and refreshments were available throughout the journey. Would recommend it although the cost is quite high in my opinion”

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Posted 11 months ago

“Lymington Yarmouth service staff very friendly and helpful at check in etc.”

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Posted 1 year ago

“It was a really quick crossing so there is not much to say .”

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Posted 1 year ago

“Everything was great...except the price ! You really do need to lower them somewhat !”

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Posted 1 year ago

“Excellent ferry service which runs like clockwork. Loses one star because of the cost. £60 each way is way too expensive for a 40 minute ferry crossing.”

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Posted 1 year ago

“While the ferry across to the Isle of Wight operates more reliably than the buses, as long as the weather is good, the cost per mile makes it a luxury and turns these trips into a rare treat you couldn't afford to repeat very often.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,025 reviews