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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Caroline Plume
Verified Buyer
“The staff are always very cheerful and pleasant, also very helpful. We have always found the ferries run on time and to schedule.”
Helpful Report
Posted 6 years ago
Ann Blatchford
Verified Buyer
“Loved the short crossing from Lymington to Yarmouth - easy to get to ports at each end and Lymington is such a picturesque harbour. Couple that with a clean, comfortable ferry and friendly staff - you can't go wrong.”
Helpful Report
Posted 6 years ago
W Milne
Verified Buyer
“I appreciate the help given when booking especially any vouchers that available as I have to travel with Wightlink as least twice a month.”
Helpful Report
Posted 6 years ago
Peter Gould
Verified Buyer
“Even in the strong winds on Tuesday both services departed and arrived on time.”
Helpful Report
Posted 6 years ago
Peter Duffiled
Verified Buyer
“Very efficient ferry service. Staff all very helpful and friendly”
Helpful Report
Posted 6 years ago
Paul Hardy
Verified Buyer
“The staff tried hard to help us with boarding and disembarking, which was very efficient, and making our trip as uneventful as possible.”
Helpful Report
Posted 6 years ago
Shiona
Verified Buyer
“All was fine until our return journey on Monday. We were booked on the 10.05 ferry and arrived half an hour earlier as requested. Despite this we were not given a place on that ferry as it was full due to an earlier cancellation. Unfortunately the 11.05 ferry was also cancelled so we did not leave until 12.05. We were given a free drink as compensation but given our further onward journey we had go of course have lunch unexpectedly and it would have seemed reasonable that this at least would have been complimentary or some more appropriate offer of compensation.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent Sheila.braml”
Helpful Report
Posted 6 years ago
Barbara L Fordham
Verified Buyer
“Great service.”
Helpful Report
Posted 6 years ago
Sandra
Verified Buyer
“I have been very impressed with Wightlink - the new ferries (especially Victoria of White) are very spacious and comfortable and the crossing from Portsmouth to Ryde is very quick and easy. Just time for a coffee and you've arrived!”
Helpful Report
Posted 6 years ago
Chris Franklin
Verified Buyer
“In the 20 plus years I have used Wightlink I always had a good experience with them. Weather conditions permitting no problems at all. Will continue to use them with no hesitation.”
Helpful Report
Posted 6 years ago
L J
Verified Buyer
“Very expensive”
Helpful Report
Posted 6 years ago
David Drage
Verified Buyer
“Very good and faultless service”
Helpful Report
Posted 6 years ago
Pam
Verified Buyer
“It's just a short crossing but so very expensive. No luxury on board. Very worn and tired seating etc. Efficient service boarding but not busy so expected”
Helpful Report
Posted 6 years ago
Derek Stoton
Verified Buyer
“Extremely efficient hard working courteous staff. Top notch experience”
Helpful Report
Posted 6 years ago
Jean Webster
Verified Buyer
“Great journey over to the lovely island our dogs enjoyed it too as they were able to be with us the whole time and met new friends xxx”
Helpful Report
Posted 6 years ago
Michael Boucher
Verified Buyer
“Good value and such an easy trip to make for a good day out”
Helpful Report
Posted 6 years ago
C Simmonds
Verified Buyer
“Reliable and friendly service between the Isle of Wight and the mainland.”
Helpful Report
Posted 6 years ago
Carol Campbell
Verified Buyer
“Great service. Polite , professional and friendly staff.”
Helpful Report
Posted 6 years ago
David
Verified Buyer
“a good and organised service”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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