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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Alex Kenny
Verified Buyer
“Multilink passes should be available to everyone not just residents of IoW, this is effectively discrimination”
Helpful Report
Posted 6 years ago
Christopher
Verified Buyer
“Service was good,but had my route changed which was a bit inconvenient .”
Helpful Report
Posted 6 years ago
Donna Tunstall
Verified Buyer
“Always kept up to date of delays and friendly staff. Always a pleasure to sale with Wightlink.”
Helpful Report
Posted 6 years ago
James Chapman
Verified Buyer
“Great service this half term. Both journals were good even with the fog on Friday. Will be using you again.”
Helpful Report
Posted 6 years ago
Mr Stephen Paddock
Verified Buyer
“Another quick and easy crossing. My only minor gripe was the delay in the return journey but considering the weather conditions, THICK fog with zero visibility, it’s too be expected”
Helpful Report
Posted 6 years ago
Tony Mcnaney
Verified Buyer
“We was delayed on our crossing due to heavy fog but was kept informed by the staff. Very good communication job well done”
Helpful Report
Posted 6 years ago
Michael Mueller
Verified Buyer
“Very well organised. Everything went like clockwork.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Flawless as usual”
Helpful Report
Posted 6 years ago
Jonathon Raine
Verified Buyer
“Very easy journey as a foot passenger from Lymington to Yarmouth.”
Helpful Report
Posted 6 years ago
Rebeca Court
Verified Buyer
“Easy and efficient service from booking to disembarking. Thank you.”
Helpful Report
Posted 6 years ago
Robert Patton
Verified Buyer
“Good easy crossing. Quite surprised by the quality of the ferry.”
Helpful Report
Posted 6 years ago
John W
Verified Buyer
“Very organised and efficient, what you need when you are travelling”
Helpful Report
Posted 6 years ago
Jacqueline Fry
Verified Buyer
“Wightlink should be 5 star because after using their service for over 7 years now we have only had to grumble Less than a dozen times but of late the Lymington to Yarmouth route has had too many problems and the route has become less reliable”
Helpful Report
Posted 6 years ago
Michael Tonkin
Verified Buyer
“Excellent service.”
Helpful Report
Posted 6 years ago
Nikki
Verified Buyer
“We found the transfer, ferry and staff to be exceptional. Only complaint Is the cost. As locals, in Bracklesham Bay, wed come over to the IOW if the cost was t so inhibiting.”
Helpful Report
Posted 6 years ago
Richard O'Sullivan
Verified Buyer
“A good journey start to finish”
Helpful Report
Posted 6 years ago
Pat Mort
Verified Buyer
“We always use Wightlink, although it's very expensive. The crossing over from Lymington to Yarmouth was good, as always. However, we later got a text to say our crossing back had been cancelled, due to mechanical failure. We were booked on a later crossing, with a much longer journey the other end. It was a joke at Fishbourne, chaotic, disorganised, the staff gave us conflicting information. Never again!”
Helpful Report
Posted 6 years ago
Douglas Brooks
Verified Buyer
“We have been useing Wightlink ferry's and always found they treat their customers very well, they have always been very helpful and it's been a pleasure traveling with them, they try to make it as simple as they can from when you arrive at the port till you get to the other side fast and efficient.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient and Friendly”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service from booking in to docking.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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