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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Barrie Loring
Verified Buyer
“the Wightlink staff are helpful and polite and have been so on my many crossings to the Isle of Wight.”
Helpful Report
Posted 6 years ago
David Thomas
Verified Buyer
“A great experience, friendly staff, well organised, good choice of snacks and drinks at reasonable prices. Arrived IOW late afternoon, had planned return trip 2 days later. Change of plan meant returning the same evening, arrived at ferry port and explained the situation and directed to ticket office. Friendly staff quickly amended my ticket and just made 7pm sailing back to mainland. Great service, will use again.”
Helpful Report
Posted 6 years ago
Michael Smith
Verified Buyer
“Always happy to help, absolutely no complaints.”
Helpful Report
Posted 6 years ago
CHRISTOPHER FALL
Verified Buyer
“A excellent service with friendly staff.”
Helpful Report
Posted 6 years ago
Leslie Jollands
Verified Buyer
“Fast & efficient”
Helpful Report
Posted 6 years ago
Jane Doorgachurn
Verified Buyer
“Excellent service every time”
Helpful Report
Posted 6 years ago
NORMAN PRICE
Verified Buyer
“Excellent service. Always on time & very smooth crossings”
Helpful Report
Posted 6 years ago
HEATHER SNOW
Verified Buyer
“All clean and efficient.Coffe was good. Only wish it was cheaper and we would use it more.”
Helpful Report
Posted 6 years ago
Stephen Clayton
Verified Buyer
“Journey was smooth and crew was so helpful”
Helpful Report
Posted 6 years ago
Andrew Shaw
Verified Buyer
“Wightlink does what it says on the tin, easy website to use, easy to find and ease in the enjoyment.”
Helpful Report
Posted 6 years ago
Tracy
Verified Buyer
“Booked a group of 30+runners on to go over for the Ryde 10 mile race, all good, boat on time and a great trip. Thank you so much Wightlink”
Helpful Report
Posted 6 years ago
Robert Taylor
Verified Buyer
“New Victoria of Wight ferry is superb, excellent viewing areas, comfortable seating and good standard of facilities. Staff as ever or friendly and professional.”
Helpful Report
Posted 6 years ago
Chris Busby
Verified Buyer
“When I arrived for the ferry I had booked on to, it was close to sailing time, I asked if would be on this ferry and was told that I would be however when I went to the designated lane there were no staff to direct me to board and a few minutes later the ferry departed. I was travelling to the island to visit a sick relative who sadly died before I could get to the hospital.”
Helpful Report
Posted 6 years ago
RICHARD
Verified Buyer
“Excellent, friendly staff providing a reliable and flexible service.”
Helpful Report
Posted 6 years ago
Pamela Guthrie
Verified Buyer
“Punctual staff very helpful”
Helpful Report
Posted 6 years ago
Gordon Grigffiths
Verified Buyer
“Excellent start in 2019 for me ,to be greeted with a happpy bunch of staff at 6.45am ,a nice new boat to travel on, a good atmosphere, on and away at 7.00am .well done everybody, l will be back in 8 weeks. I O W Portsmouth to Fishbourne is the best crossing for me. Keep it up. Regards Gordon Griffiths”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always had a great crossing to the island and a wonderful start to our time there. Staff so helpful whenever we've needed help!”
Helpful Report
Posted 6 years ago
Gary Hutchinson
Verified Buyer
“The staff at the entrance of Portsmouth port were very efficient , polite and very helpful. Big thank you to them. Also in the way back via Fishbourne the gentleman in arrival was also polite and helpful, so big thanks to him also. Great journey!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Reliable and polite service. Good website for booking.”
Helpful Report
Posted 6 years ago
Brian Wilkinson
Verified Buyer
“The best no trouble on arrival knew who we were straight to a line good loading coffee and food on board easy disembark gold star all round”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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