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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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GARY BROCKLEBANK
Verified Buyer
“Your prices are killing the island, if a fixed link comes it will be thanks to you and Red Funnel !”
Helpful Report
Posted 7 years ago
Hello Gary There's a number of ways customers can save on their fares. Generally speaking, the earlier customers book the more likely they are to pay a lower fare. This enables us to offer lower fares for those sailings that fewer customers have reserved, which means lower fares may be found by being more flexible with dates, routes or times of sailing. It could be worth checking our Discounts and Offers webpage to see if there are any deals you can take advantage of (one of the most popular offers is to Boost the value of Tesco Clubcard vouchers by x 3 their value to use with us). Simply hover over the ‘Go’ menu on the top of our homepage. You may want to consider signing up our website to receive our newsletters by email to be kept informed of various news, events and special offers we may run from time to time. If you’re staying overnight on the Isle of Wight, it could also be worth checking with your hotel or accommodation provider to see if they offer reduced ferry deals – some may even include ferry travel as part of their packages. We also have a section dedicated to our accommodation partners on our website. Thanks for leaving your review and I hope the above information is of use in securing the best fare when you next come to book with us.
Posted 7 years ago
John Lesser
Verified Buyer
“Excellent service from booking to return travel and on the ferry.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Efficient and a pleasant experience”
Helpful Report
Posted 7 years ago
Paul Bown
Verified Buyer
“The ferry left on time and we had a good crossing. You lost a star because your prices are just too high. More reasonable on this trip but astronomical on my last one.”
Helpful Report
Posted 7 years ago
Joanne Fox
Verified Buyer
“Really easy to book online, lovely helpful staff at Ryde, on time fast service”
Helpful Report
Posted 7 years ago
Symon Phillipson
Verified Buyer
“Always Happy and Friendly staff. Never have had any problems in my 13 years of travelling. Thank you.”
Helpful Report
Posted 7 years ago
ANTHONY COOKE
Verified Buyer
“On time engaged staff well done”
Helpful Report
Posted 7 years ago
Warren
Verified Buyer
“Front line staff at station and cabin staff very welcoming”
Helpful Report
Posted 7 years ago
Simon Read
Verified Buyer
“Helped with ferry changing times. Thanks for that😊”
Helpful Report
Posted 7 years ago
Rod Luckman
Verified Buyer
“I'm not a frequent traveler to the Island butvalwsys enjoy the experience.”
Helpful Report
Posted 7 years ago
Colin Burman
Verified Buyer
“Helpful staff, clean ships, on time sailings.”
Helpful Report
Posted 7 years ago
Cheryl Hayes
Verified Buyer
“Reliable service,no problems at all.Have used for alot of years now.”
Helpful Report
Posted 7 years ago
Shirlee Bevis
Verified Buyer
“Love the service and promptness of travel.”
Helpful Report
Posted 7 years ago
Dan Lakin
Verified Buyer
“Easy to book, excellent ferry service.”
Helpful Report
Posted 7 years ago
Dave Taylorson
Verified Buyer
“Very good Service Ferries all in time... Be nice to see the newer Ferries in service soon...”
Helpful Report
Posted 7 years ago
Mary Sanger
Verified Buyer
“Efficient service.”
Helpful Report
Posted 7 years ago
Lisa Y
Verified Buyer
“Such an amazing experience. My son had lovely time.”
Helpful Report
Posted 7 years ago
James Allenby
Verified Buyer
“Always helpful and friendly. Good service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great crossing, smooth & easy check in”
Helpful Report
Posted 7 years ago
Tony Pattison
Verified Buyer
“Good interchanges, lovely staff and Fast cat”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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