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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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It was a quick and comfortable journey with friendly staff. Easy service to navigate.
Helpful Report
Posted 7 years ago
Wightlink made me and my family happy by providing a comfortable , speedy crossing on the Solent.
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Posted 7 years ago
Always on time. Staff always friendly. Very clean onboard. Play area for children on St Claire a godsend. FABULOUS!
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Posted 7 years ago
Friendly staff, speedy journey, easy to book online and easily amenable if your plans change. Very good experience
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Posted 7 years ago
Helpful staff usually on time
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Posted 7 years ago
Reliable, efficient, customer focussed and attention to comfort and safety.
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Posted 7 years ago
Service very efficient in all respects
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Posted 7 years ago
Smooth comfortable crossing with friendly and helpful staff
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Posted 7 years ago
Very good service with polite and helpful staff.
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Posted 7 years ago
All staff polite and helpful. Kept informed whilst on board both crossings via announcements.
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Posted 7 years ago
For both crossings we arrived early and were easily accommodated on an earlier ferry! Boarding and offloading was very straight forward and the crossings commenced on time!
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Posted 7 years ago
Very quick and prompthe
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Posted 7 years ago
You’re too expensive! Stop building unnecessary and ugly structures and just make it cheaper to visit family on and off the island.
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Posted 7 years ago
Sorry you find our fares to be high. It can be worth checking our discounts and offers webpage to see if there's a deal you can take advantage of. Sailing off-peak when fewer customers are traveling can also reduce your fare.
Posted 7 years ago
The route between Lymington and Yarmouth is a wonderful entry to the Isle of Wight - I feel on holiday even before I get there!
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Posted 7 years ago
cleanliness very friendly staff no holdups
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Posted 7 years ago
On time, efficient and a great journey. Team members on both crossings were fantastic. Keep up the great work and service you provide.
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Posted 7 years ago
All very good
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Posted 7 years ago
It was a ferry good service!
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Posted 7 years ago
Pre travel your staff were very helpful providing information via email for my very anxious son who conkered his fear of travelling by ferry
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Posted 7 years ago
Good service people who did the boarding were extremely helpful
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Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews