“I dropped this company back in October of 2024. I was not satisfied with the quality of service and it was difficult to get a time slot that worked for me to talk with my doctor. The biggest issue I have is that they are $395 per month fee. I complained and they agreed I have left the plan. I explained that they are still charging me and they told me they would take care of it. But I just looked on my credit card statement and they are still charging me. I cannot get through to any phone number. I assume they are going bankrupt. I am very upset they will not respond and owe me over $2000 for fraudulent charges that I have still not been reimbursed.”
“I started the program in September 2024. My goal from the beginning has been to have an analysis of my DNA conducted to provide insight specific to my body, tailor my lifestyle to get off of a prescription medication, and be aware of any genetic markers indicative of future health concerns. The Health Coach is energetic and offers basic information I've read in the news, in my own research, and on social media. My Physician is knowledgeable and offered to put me on a different prescription medication (when my goal is go get off completely). The prescription medication they recommended was denied by the insurance company. Over the months, FSA has been difficult in accepting Wild Health services as medical care and some months are not reimbursed. Once Wild Health initiated the bloodwork request, navigating to their chosen 3rd party blood draw clinic service was OK to use. In my area, there were plenty to chose from within an hour drive with the closest being about 30 minutes away. However, there was no guarantee I could find a time slot open in the early morning hours as many of those sites did not have any open time slots for up to a month out. To speed up my process for one of my blood draws, I did a longer fast and conducted my blood draw in the afternoon.
It is now April 2025. I have completed two blood draws with my numbers staying pretty close to the same and showing some improvements with the addition of supplements (Vitamin D/K, Omega 3). The supplements have not improved my primary concerns and I still don't have any feedback on the DNA results. I am unclear on how Wild Health can offer precision care when the basis of their care/advice (the DNA analysis or Personal Health report) hasn't been completed and presented to the customer. I've spoken with the Health Coach about the delayed DNA results and they said this is unusual and have "escalated" my issue by notifying their supervisor. I have submitted an inquiry about the delayed DNA results directly to Wild Health and have not received a response, yet.
The phone app is convenient and mostly easy to use. The messaging platform is the most convenient. The computer site has a lot more options (I like how they show the blood work results in a comparison chart) and can be difficult to maneuver through.
In my experience, I can't say being in the program for 8 months has been financially worth the generic advice I've received when I could have spent the money on going to a personal doctor to receive actual testing and results in perhaps a more timely manner.”
“have been a member since 11/24. It started out well with labs and subsequent MD visit. Still have not received my genetics test results after 4 months, which I was told is supposed to direct my care. Basically at this point I’m paying almost $400 for a monthly health coach visit. Voiced my concerns and to date have not heard back from anyone in a leadership position. Great concept, but execution is well below the bar.”
“Not only do they keep charging you after confirming cancellation in email - they actually increased the monthly charge and no won't refund any amount. Very shady.”
“I thought this would be great, but the follow through and follow was as bad as I've ever experienced. The doctor and coach were fine, but they seldom responded or followed up after appointments and questions (the support team). They don't seem to have staff to support follow up. I stopped after three months because of tge lack if follow up and support. Much worse than expected.”
“they claim to offer primary care but they do not provide it. even after meeting with a doctor and a specialist I was and unable to get a prescription for a pre-existing condition AND I called them in advance before I joined to address this issue. If you have no other health issues, they are great but for supplemental care ONLY”
“Furious customer. It took 3 months for a doctor visit to be available. I repeatedly expressed my desire to cancel as I was getting no benefit. Was given the run around, lied to, misled, etc. I thought given the price that I could expect a high level of service. Disappointed that isn’t true.”
“Its a lot of very useful information that is very helpful, but the visits with the physician are way too short. Not the physician's fault at all, as there is so much information to cover, but both sessions I've had felt rushed as they are only 25 mins long. (love my physician so far though)”
“I had really high hopes for Wild Health and thus far have been pretty underwhelmed. Here's why: (1) one of the two tests (TruDiagnostic) you take they don't know how to interpret. You are therefore told your body is a certain age, but they don't know why or how to improve your body's age (2) I think the health coach is a waste of time, their primary focus is on accountability and not much else (3) It's on you to follow up with them to get answers. I've had to bump messages to get answers. You are managing the care team, instead of the care team managing you.”
“Wild Health has helped me understand and improve my metabolic health. Making mental health a priority to support my physical health. Coaching has been great with supportive sessions and guidance on reaching my goals. The improvements seen on lab work throughout the year shows that it works.”
“My experience with Wild Health has been nothing short of transformative. Their personalized approach, leveraging advanced genetic analysis and cutting-edge technology, sets them apart in the realm of health services. The knowledgeable and supportive team guided me through a holistic journey, focusing on lifestyle changes tailored to my unique genetic makeup.
What impressed me most was their commitment to addressing root causes, not just symptoms. The seamless integration of technology, user-friendly interface, and a sense of community make Wild Health a standout choice for anyone seeking a personalized and effective health program. I highly recommend their services for a truly tailored and comprehensive health journey.”
“The idea of precision medicine and coaching is outstanding, but the operational reality and lack of accessibility to my own data via the health care team was a nightmare. It took 4 months to access my DNA results after Wild Health providers cancelled multiple appointments and shifted me to different doctors every time. Would not recommend at all.”
“Lots of great lab data along with recommendations for changes (diet, exercise, and supplements) to meet my health goals based on the data. The basic approach of gathering data, making changes, and then checking the results with more lab data 3 months later makes sense. I recently read a quote from one of Peter Attia's patients that I am going to steal here - I think the Wild Health doctor cared more about my health than I do.”
