Woodpeckers Crafts Reviews

Name: Woodpeckers Crafts
Rating: 4.83

4.8 Rating 5,161 Reviews

96 %

of reviewers recommend Woodpeckers Crafts

4.8

Based on 5,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

info@woodpeckerscrafts.com

Location:

Woodpeckers Crafts, 501 Prospect St. Unit 112, Lakewood
08701

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Woodpeckers Crafts 5 star review on 26th January 2025

4038

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased thousands of dollars worth of materials from Woodpeckers and when $200 worth of my items went missing due to insufficient packaging, I was told by support chat that it was between me and Fed Ex to sort out and to contact them in the future. With the prices of BB sheets rising from 1.30 cents to 2.30 its no longer worth it for me -Quality varies a lot from order to order. Would only recommend small orders.”

Helpful Report

Posted 3 years ago

“Both wheel diameter and hole diameter are off by 1/32 of an inch.”

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Posted 3 years ago

“The purchase was fine and the product was fine but the shipping was horrible. Please stop using the Pony Express (USPS) for shipping. I ordered on the 6th, received the order on the 28th. I had to buy the product elsewhere to complete my project in time.”

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Posted 3 years ago

“Some of the wood is little bended 2 out of 5 so I am not too happy about it. Can you send me two replacement for me?”

Helpful Report

Posted 3 years ago

Hi! I'm sorry that your order arrived damaged. Won't you please contact us (phone, chat, or email), so we can get you replacements, and make this right?

Posted 3 years ago

“Terrible customer service. Lost orders and half of your items will be delivered with no explanation. I have been shorted several items.”

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Posted 3 years ago

“A. it took 18 days to get my dowels. B. Of the 2, one was fine. The other was bowed and dented.”

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Posted 3 years ago

“The spindle did not fit my job. I misinterpreted the "5/8" as the diameter of the ends when it must have meant the "length" of the ends. Therefore it did not work at all.”

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Posted 3 years ago

“I'm hoping Woodpeckers will respond to this issue”

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Posted 4 years ago

“Customer service is great however the product was disappointing I expected the semi circles to be identical and even and despite sending a second lot the same issue occurred. These look like they have been cut by hand and not machine which they assured me they are. Maybe my expectations were too high but this is not a product that I can recommend if you are looking for perfect non wonky semicircles.”

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Posted 4 years ago

“Unhappy - I asked that my 18” rounds be checked before shipment as some in the past come with an oval imprinted. Nope got 2 still with it.”

Helpful Report

Posted 4 years ago

Ouch, we’re so sorry to hear this. Can you please reach out to us at info@woodpeckerscrafts.com or call us at 1-833-966-3732 so we can make this right? Thanks so much!

Posted 4 years ago

“Everything I bought was the wrong size and because I have to pay fir return shipping AND a restocking fee. This was NIT a good experience.”

Helpful Report

Posted 4 years ago

We are so sorry about your order! We want to make this right for you. Please reach out to us at info@woodpeckerscrafts.com or call us at 1-833-966-3732.

Posted 4 years ago

“While the price for my 1 1/4", 1/2"-drilled wood ball bead was the best, the majority of the beads were not properly drilled out, which means I had to manually carve out the residual wood to make it fit into my 7/16" rod. While I do have a precision 1/2" drill with a sharp point, it is only good to drill an entire new hole, not to enlarge one that is slightly to small. So I had to manually drive each bead onto my fixated drill, turned with (with gloves on, as the drill is very sharp), until no more grindings were produced, eating a lot of my valuable time. It appears that you either have used a drill that was not sharp anymore, and/or pushed it through very fast. Either way, not properly executed - ate up all the financial savings, and then some, at the expense of my limited life-time.”

Helpful Report

Posted 4 years ago

“I have ordered a few times through woodpeckers. Wood very warped on each order recieved. My most recent order most of it warped again!”

Helpful Report

Posted 4 years ago

We are so sorry about your order! We want to make this right for you. Please reach out to us at info@woodpeckerscrafts.com or call us at 1-833-966-3732.

Posted 4 years ago

“So after a week and half of no response from the company, which seems to be the trend these days, companies just never reply and hope you go away, I am posting this review. I ordered a hundred some 3-1/2" Birch shaker pegs. Instead of one uniform style, they came in three different styles, presumably made by 3 different companies. Anyone can see that they are not a match for each other and therefore can not be used all together if you want your project to look uniform. The two larger types are fairly good quality. The smallest type variant is poor quality. The turning is off on it and the peg is undersized for a 1/2" hole. I took some pictures.”

Helpful Report

Posted 4 years ago

Hi! We are so sorry about your order! We want to make this right for you. Please call us at 1-833-966-3732, so we can help you with your order.

Posted 4 years ago

“I didn’t realize just how thin and flimsy these would be, I will not be ordering more. Way too expensive for what they are. I need to stick 2 of them together. Disappointed”

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Posted 4 years ago

“I purchased what I thought was 3 pegs it ended up being 1. I needed 3 total and asked if they would be willing to give me discounted shipping since I had just placed the other order and they said no. So I placed my order at home depot.”

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Posted 4 years ago

“Very splintery. I thought they would have been sanded smooth. I had planned to paint them but now I need to add a big sanding step. The inside of the rings are rough and would damage a napkin. I called customer service when I saw this and expressed my displeasure. The person who answered didn’t seem to care less. I imagine the other wood products have the same problem.”

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Posted 4 years ago

“I have not received my order yet, It is showing as still in transit.”

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Posted 4 years ago

HI, Darla! Can you please contact us (email, phone, chat), so that we can help you get your order, or send you a new one if the original is lost in shipping?

Posted 4 years ago

“product ok shipping is terrible. lost first order, took a long time for second. you need to use ups or fedex instead of usps !!!!!”

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Posted 4 years ago

“Used vinyl on these for stenciling. When I pulled up the vinyl the wood pulled up with it in splinters. It also shedded a lot of wood splinters when painting.”

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Posted 4 years ago

Woodpeckers Crafts is rated 4.8 based on 5,161 reviews