Woodpeckers Crafts Reviews

4.8 Rating 5,020 Reviews
96 %
of reviewers recommend Woodpeckers Crafts
4.8
Based on 5,020 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Woodpeckers Crafts Reviews
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Email:

info@woodpeckerscrafts.com

Location:

Woodpeckers Crafts, 501 Prospect St. Unit 112, Lakewood
08701

Woodpeckers Crafts 5 star review on 10th March 2024
Sheila​
Woodpeckers Crafts 5 star review on 9th March 2024
Bob​
Woodpeckers Crafts 5 star review on 9th March 2024
Cynthia​
Woodpeckers Crafts 4 star review on 9th March 2024
Butch​
Woodpeckers Crafts 5 star review on 8th March 2024
Mary​
Woodpeckers Crafts 5 star review on 6th March 2024
PAM​
Woodpeckers Crafts 5 star review on 5th March 2024
Lynn​
3949
Anonymous
Anonymous  // 01/01/2019
They never arrived
Helpful Report
Posted 2 months ago
I have shipped back the 5" flower pots because on the website it stated when I ordered them that they were 10" wide. When I received them they were 6" wide. When I contacted the company I was told it was an error on the website. I cannot use them at that size so I returned them.
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Posted 2 months ago
The item arrived broken and unusable. I was given a refund, but I got stuck paying $6.99 for the shipping. So I lost $6.99 for nothing.
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Posted 4 months ago
I ordered 50 small candle holders. The drilled holes were so variable they were unusable for my wood project. I discovered a way to clamp them and was able to redrill and standardize them. Very disappointing!
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Posted 4 months ago
wrong part was sent
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Posted 6 months ago
It was the worst! Boards were all warped so bad that even though I clamped them down, as soon as the machine made a few cuts the boards popped up hitting the laser head. I sent an email letting Woodpeckers know this but, got no response. Won’t buy again.
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Posted 7 months ago
No idea when I might receive my order. Apparently, there is a problem with shipping. Not sure why I was sold a product that can't be delivered. Very unhappy.
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Posted 8 months ago
I didn’t order these, I ordered 2 small baseball bats but didn’t receive them ‘
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Posted 8 months ago
I ordered some wooden beads, the hole was too big. My fault. I tried the Woodpeckers return process but it is totally screwed up. I received one return request email telling me I would receive a second with the instructions for the return. That never happened. Yes, I checked my junk mail. I left a message on the Woodpeckers website 4 days ago, no one responded. I tried to email by responding to the return request email, the address is a no reply. I packed everything up in a box and returned everything, silence. When there's this many failures in the system, buyer beware.
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Posted 8 months ago
Ordered on May 2, 2023. Got an email asking for a review today. I still have not received the order. I'm not sure if this comes directly from China or not but I don't know why it should take so long. Sent an email over a week ago inquiring about the delay and still no response.
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Posted 9 months ago
I still haven't received my items. Customer service was extremely poor. Phone numbers listed on the site either ring forever or go straight to a recording. Apparently it took several weeks for the items to actually ship and I had to hound customer service to get a tracking number.
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Posted 10 months ago
When our order came it was not what was needed and our return was denied so now we have a product we can’t use. We will not be ordering agai.
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Posted 10 months ago
delivery took a very long time. In addition, when arrived, it was the wrong part. they did refund my purchase price.
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Posted 11 months ago
I am incredibly disappointed. I received my order and unfortunately it wouldn’t work for my project. They processed a return and sent me a label. I returned the package and it cost me $30 out of pocket due to the label they sent me. (The order was only about $57)!! I have been reaching out to them with no response back addressing my concerns. Do not shop here unless you know you will not be processing a return or needing customer service- they won’t answer you and you’ll be out more money than you started with…and out product. I haven’t even received a refund yet.
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Posted 1 year ago
Woodpeckers makes very good square dowels, that's what I first purchased from them. But their manufacture process for hardbard canvas is awful. This is the second one I've ordered with the same problem. Yes, I can fix it with glue and sanding, so it is not a total loss, but I SHOULDN'T NEED TO DO THIS (twice). This is my last order or contact with you, but I wanted to at least send this message. There are too many alternatives (Ampersand, Blick, etc.) to put up with this. Robert D. Hill, order 133326, 1/26/2023.
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Posted 1 year ago
Shipment got lost. Not received any communication from woodpecker and no replacement has been shipped.
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Posted 1 year ago
So I sent a pic in of what I needed. Got a part number and aced my order. 1st order got lost and had to resend...so over a month. Got item. Not what I needed even after I sent in a pic. Emailed and asked if I could actually send in the item so they could match it so I could avoid this again with no response.
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Posted 1 year ago
Loved all the wood pieces I got from Woodpeckers for my Valentine crafts!
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Posted 1 year ago
Haven't used the discs yet. I'm sure they will be fine.
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Posted 1 year ago
My dowel arrived broken in two .....Very disappointing . The package looked as if it had been opened at one end and the dowel was rattling around inside with no packing I tried to contact you and ups but no response. forget about it:)
Woodpeckers Crafts 1 star review on 18th January 2023
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Posted 1 year ago
Woodpeckers Crafts is rated 4.8 based on 5,020 reviews