Woodpeckers Crafts Reviews

Name: Woodpeckers Crafts
Rating: 4.83

4.8 Rating 5,137 Reviews

96 %

of reviewers recommend Woodpeckers Crafts

4.8

Based on 5,137 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

info@woodpeckerscrafts.com

Location:

Woodpeckers Crafts, 501 Prospect St. Unit 112, Lakewood
08701

Woodpeckers Crafts 5 star review on 18th May 2024

4023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dowel arrived broken in two .....Very disappointing . The package looked as if it had been opened at one end and the dowel was rattling around inside with no packing I tried to contact you and ups but no response. forget about it:)”

Woodpeckers Crafts 1 star review on 18th January 2023

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Posted 1 year ago

“I have not received my order. Every time I check the status it has not moved. I'm not a happy customer.”

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Posted 1 year ago

“My order was 1 piece of 1/2”X36” square dowel. It arrived broken - a splintered break that resulted in a loss of 6”. Fortunately I was able to get all the lengths I needed in the remaining 30”. UPS probably caused the damage, though I can’t really fault them. The dowel was packed in an oversized box - would have held at least 12 pieces - and there was no packing material to fill the extra space. And the piece was NOT wrapped for protection. It was literally loose and rattling around in the box.”

Woodpeckers Crafts 1 star review on 20th October 2022

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Posted 1 year ago

“I got an order from Amazon, and it was full of glue pockets and wouldn't cut well in my laser, it charred and wouldn't cut. So I contacted woodpeckers, thinking maybe Amazon got a bad batch. Woodpeckers sent out a replacement after a bit of a hassle, but it turned out to be the same crappy quality, full of glue and warped like crazy. I sent it back to Amazon and got a full refund instead and got mdf board from craft closet. No issues with the mdf board at all, it's wonderful. Don't recommend the Baltic birch here at all if you're using a laser to cut/engrave it.”

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Posted 1 year ago

“Ok, the yo-yo's that I received were sanded (probably with 80 grit sandpaper) against the grain of the wood by someone that is not a woodworker. They were so terrible looking. I have to re-sand each side (200) total . Hopefully this can be corrected if I'm going to purchase again. Hmm.”

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Posted 1 year ago

“The wood came in broken 1/2 very disappointed”

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Posted 1 year ago

Hi! We're so sorry that your dowels arrived broken! Won't you please contact us by phone, email, or chat--so that we can make this right?

Posted 1 year ago

“Most of products here are China made and they didn’t even reply to my emails asking for clarification. Deeply disappointed.”

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Posted 1 year ago

“Will not order from them again. Order was delayed and the Rep (Joe) was unconcerned and boarder line rude.”

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Posted 1 year ago

“We ordered these at the end of July and a month later we still have not received them. When we contacted Woodpeckers the response was they can't do anything about it as it is the shipping conpany have it.”

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Posted 1 year ago

We are so sorry that you are experiencing this issue! We really try to clear up shipping problems whenever possible. We also provide a third party world-wide carrier as a service to our international customers. International shipping understandably can take longer than expected. We take responsibility for timely order fulfillment, but have no ability to expedite the process once the carrier company has picked up the package.

Posted 1 year ago

“I ordered the unfinished wood candlesticks and painted them! They are beautiful. Will order these again!”

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Posted 1 year ago

“Sorry i don't review Products for free.. time is very valuable”

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Posted 1 year ago

“ordered several square dowels 1/2", 5/16",3/16". all dowels had lots of twists and bows, esp. the larger sizes. dimensional sizing was very good. if you need short straight pieces, you can select portions from long dowels that may work. for the 5/16" and 1/2", i needed pieces about 12" long, really hard to find good straight portions.”

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Posted 1 year ago

“I got my package when I opened it up all the wood was warp badly and I needed straight pieces basically unusable for me.”

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Posted 2 years ago

We are so sorry about your order! We want to make this right for you. Please reach out to us at info@woodpeckerscrafts.com or call us at 1-833-966-3732.

Posted 2 years ago

“As I said previously, I haven’t received my order yet!!!”

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Posted 2 years ago

“I ordered 3-inch candlesticks for my wedding. They were in fact 3 inches tall. They were the size of my pinky in diameter. The candlesticks held a pen and nothing larger. There is no way they would work for my wedding. Maybe a Barbie wedding, but not life-size. It took a while for anyone to contact me regarding the issue. Once a rep called, they immediately sent a return address label. Our barbie wedding candlesticks are en route to woodpeckers while I await my refund.”

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Posted 2 years ago

“I was unhappy with several of the items. The Metal Candlestick Inserts would not fit in 3 of the candle holders. I could not fit the pillar stick candle in the 3" Candle Stick. Of the 4 2-1/2" Classic Candle Cups, one was too deep and I had to stuff paper towel it so the candle would stand even with the others and one would not readily allow the candle to stand straight. I had to go out and purchase additional candlestick holders to replace those that did not work out.”

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Posted 2 years ago

“The wood ball work is flawless, the only problem with me is when you guys were bugging over $0.25 and won’t add a another wood ball to my order. I mean I get it you this is someone’s work(someone actually spent time making it) but I’m assuming you have a bunch of them lying down waiting for someone to order them. So just to be clear, I order one ball for my project and in a few hours I started panicking because I remember my order is only one ball and if I mess it up in the machine I will have to wait another 7 days and pay another high fee to deliver it faster so I emailed you guys before I went to sleep and in the morning I noticed an email from you, I opened it and I was expecting something like yeah no problem we added the ball to your order and now it’s shipped, what I received is something like no we can’t add the ball for security reason like the fbi gonna be upset that my package has two balls instead of one, or what you can do is cancel the whole order and re-order. No hate towards the people who made the work I love you guys but I’m kinda upset at the person who got back to my email and made me go back to Walmart and Amazon for those typese of orders and I got to say it was the right decision. My project was to make a puzzle so I made a one and thankfully I didn’t mess up the ball but I was anxious the whole time so not fun experience I would say, anyways I will attach my puzzle(THE WORK) and please make sure whoever emailed me back see the attachment.”

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Posted 2 years ago

“Hi, I never received my order. I recently sent an email to woodpeckers saying the order was not received and I was told that once the order leaves your location it is out of your hands, so I had to file a claim with fedex for the lost item. I am waiting for their reply and resolution. Sabrina”

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Posted 2 years ago

“Fast delivery, and a quality product.”

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Posted 2 years ago

“Never shopping with you again, I had to return four dowel sticks that weighed nothing, they were wrong size, you kept $19.00 of my money, and charged reshelfing fee of 3.50 per dowel to put them back on the shelf. They were in a bag together!!!!! I don’t trust you to shop at your store, I got ripped off.”

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Posted 2 years ago

Woodpeckers Crafts is rated 4.8 based on 5,137 reviews