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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Very happy
Helpful Report
Posted 8 years ago
In order of delight - it is light and cuddly rather than weighty and static. The temperature is just right so far. Value for money I think. Goodnight
Helpful Report
Posted 8 years ago
Good quality product, good service but they are not cheap. However, IMO you get what you pay for. This is the second product I ordered from them and probably not the last.
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Posted 8 years ago
The Woolroom website is informative and easy to navigate. Once the order was placed, I received updates about the progress. Delivery was quicker than expected and at a very reasonable price. Overall a good experience. Thank you!
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Posted 8 years ago
Delivered quickly and to the correct address. Love the products
Helpful Report
Posted 8 years ago
Great delivery service, hourly slots so you know when your item is arriving. I think the ethics of the wool room are great.
Helpful Report
Posted 8 years ago
Quick delivery - beautifully packed quality items.
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Posted 8 years ago
Great customer service, quick delivery, and great products!
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Posted 8 years ago
Good quality product
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Posted 8 years ago
Excellent quick service, notification of delivery. Fab product!
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Posted 8 years ago
Extremely efficient service, excellent website, quick delivery with luxury packaging.
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Posted 8 years ago
as this was my first order it was good to be able a set of pillowcases, duvet & protector.
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Posted 8 years ago
I love my purchases. The time from ordering to shipping and arrival was quick
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Posted 8 years ago
I bought the deluxe wool duvet set and cant recommend them enough, I am having the best nights sleep I've ever had.
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Posted 8 years ago
Excellent website, easy to navigate Super speedy dispatch.
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Posted 8 years ago
Excellent product very comfortable. Should have bought them sooner. Will definitely purchase for the winter as well!!
Helpful Report
Posted 8 years ago
Delivery slightly delayed through no fault of The Wool Room but they kept me informed which was the main thing. Arrived very well packaged. I bought a double duvet set - duvet, 2 x pillows and mattrass protector. Everything came in lovely calico bags which will come in very useful. Pricey but they have good sales. First class, quality bedding. Drapes beautifully over the bed. Only slept with it for three nights but already made a difference to my quality of sleep. As i live in the North-East of Scotland I went for 'warm' which I still need but will probably purchase a 'light' one for summer. Nice to think the 'flock' as the company call us are supporting British farmers too
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Posted 8 years ago
Easy, quick purchase and delivery again. Pillow and the extra wool excellent
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Posted 8 years ago
Excellent service. Thanks
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Posted 8 years ago
Ordered a mattress topper one day, received it the next. There is no better that can be done! This was standard delivery!
Helpful Report
Posted 8 years ago
The Wool Room is rated 4.8 based on 5,164 reviews