The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Love all the items they sell: duvets, pillows, sheets. High quality, duvets are very light and keeping you very warm. Highly recommended. Thank you for your products :-)”

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Posted 8 years ago

“I love all the products from Wool Room. I have duvets, sheets, pillows... Love light duvets, it's amazingly light and still keeping warm. Good quality, good service. Thank you for your products :-).”

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Posted 8 years ago

“We ordered the wool mattress topper for our daughters bed and its so comfy, she loves it.”

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Posted 8 years ago

“It's like floating on a cloud, don't be tight buy a mattress topper and enjoy the best night sleep ever, simples.”

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Posted 8 years ago

“The service at the Wool Room is second to none. Every question answered instantly along with the delivery, which was also instant.”

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Posted 8 years ago

“I have been waiting for my order for ages and still haven't received it L Parsons”

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Posted 8 years ago

“Excellent delivery - trackable . Product purchased pillow and so far so good . No head sweats”

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Posted 8 years ago

“I purchased the Deluxe mattress topper. It's very comfortable and excellent quality.”

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Posted 8 years ago

“Good service and prompt delivery. I have bought the deluxe pillow and 2 deluxe mattress toppers and all provide exceptional quality and comfort.”

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Posted 8 years ago

“best nigh sleep since changing to wool duvet and pillows.”

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Posted 8 years ago

“Listened to my questions and answered them without all the "sales Talk". Took my order in an efficient and friendly manner, delivered it clearly and quickly in sensible packaging. Keep it up guys, there are not many customer service led companies out there. Would certainly recommend them to others.”

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Posted 8 years ago

“After looking on line and not sure which tog duvet would suit me, I telephoned your office where a very nice young lady helped me make a decision. We talked at length about your product which I found very helpful. You have a wonderful product.”

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Posted 8 years ago

“It's just as you describe in your brochure. Wonderful to sleep without waking up in a hot sweat!! Thank you!”

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Posted 8 years ago

“Ordered on-line for collection in store. I was visiting the peak district on the Bank Holiday weekend, which worked well for me. I was in for a bit of a shock as when I arrived at the shop it was empty. Thankfully my panic only lasted a few seconds as I realised that the Wool Room had moved to larger premises opposite. I was greeted by two friendly members of staff who helped me with a query about another product. All in all I was very happy with the service that I received from the Wool Room and would highly recommend them to others”

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Posted 8 years ago

“Following my quite extensive online research into which Duvet would best meet my needs, I decided to try a Wool filled duvet to help with "night sweats". The Wool Room's own website provided plenty of information in helping me decide which duvet I should go for and I purchased the "Super Light" Duvet, which has helped virtually eliminated my night time symptoms!”

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Posted 8 years ago

“Easy ordering and quick delivery of quality item.”

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Posted 8 years ago

“Goods received quickly and processes seem to work well. Goods were well packaged.”

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Posted 8 years ago

“Quick efficient service. Simple to track”

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Posted 8 years ago

“Very prompt delivery, with information about the time of delivery.”

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Posted 8 years ago

“Product was great , fast delivery and great service can't fault.”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews