The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Duvet arrived in two days at the exact time amazing! Duvet very good quality, I'm very satisfied. Need to save for a wool topper now!”

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Posted 11 years ago

“Great service. Wonderful products. I'm becoming addicted, I have the duvet, pillow and mattress protector. Pillow cured my neck pain. And the duvet keeps me at just the right temperature. Just ordered a mattress, can't wait for it to arrive.”

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Posted 11 years ago

“I had sleepless nights, because I bought the deluxe wool king size bed without trying it. Oh my god, it's amazing. The craftmanship and quality is superb. My sleepless nights were for nothing. The bed is a delight to sleep in, in fact I don't want to get up in a morning. I'm well and truly delighted. I now have the quilt, the matress protector and pillows. The quality of sleep we get is much better. I was hoping it wasn't hype. I can say if you need a good night's deep, quality sleep look no further. I'm so glad I found your website. Your customer service and delivery service were excellent to. I wold have no doubt in recommending you. Thank You.”

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Posted 11 years ago

“Lovely duvet and pillow set.Will be replacing all my kids beds in full..super service and real value for money..these are luxury items at an affordable cost. Julia w”

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Posted 11 years ago

“I was finding my synthetic winter duvet made me too hot, and so sent off for a washable wool duvet. I have been delighted with it from the day it arrived - it has been perfect at regulating the heat, warm but never too hot, and not at all heavy. And unlike some other wool duvets made by other companies, where I read that they can smell a bit of sheep, my wool duvet from your company does not smell of anything.”

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Posted 11 years ago

“The wool room is always lovely to deal with. I have been buying from them for years and nothing disappoints. I would recommend them. Quick well packed delivery Nothings too much bother. Sandra Dalziel 70. London”

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Posted 11 years ago

“The service was really good keeping us informed when our merino lamb blanket would be delivered . It's the best thing I have ever purchased. I have had the most wonderful snug nights sleep I have ever had.”

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Posted 11 years ago

“Goods were sent quickly and customer services were excellent, giving a fast and efficient service.”

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Posted 11 years ago

“Great products and very fast shipping.”

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Posted 11 years ago

“Very prompt delivery. Cushions very plump and super comfy. Thank you.”

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Posted 11 years ago

“Greatly impressed with the quality of the duvets I purchased. Light and comfortably warm no overheating or cold spots. The ordering and delivery was quick and easy . I highly recomend this company and what they have to offer.”

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Posted 11 years ago

“Item arrived very promptly as stated. It was a gift for my daughter, and she is really enjoying her new wool duvet.”

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Posted 11 years ago

“Have been in the shop in Morpeth lovely staff. But got pillow and rug on line prompt reply and quick delivery. Thank you”

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Posted 11 years ago

“I tried Wool Room's wool duvet and mattress cover last Winter and I was thrilled with both the quality of the products and the difference it makes to my sleeping. I have now got several different weights of duvets, mattress covers and pillows and I intend to carry-on gradually replacing all of our bedding. Mail order is quick and efficient, items are beautifully made and I love having the individual bags to store quilts in. Well done on an excellent product. CC from Cornwall”

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Posted 11 years ago

“The pillows are great ' they do what they say' in the description, keep you cool, can't wait to try the mattress topper.”

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Posted 11 years ago

“Fabulous service, speedy and excellent quality! No more damp bedding. Will purchaseire. Thank you so much!”

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Posted 11 years ago

“This is the best service I have had from an internet company, just two days from order to receiving my goods. My wool duvet and bedding set are absolutely wonderful, warm, cosy and beautifully made. They came packed in lovely bags too, which are very useful for packing other bedding in. Thank you Wool room I have sent your details to friends and I can't recommend you highly enough. Betsy Gibson”

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Posted 11 years ago

“Good price and good product. But the delivery company used really made this stand out from other orders. I received an email with a time-slot on the day of delivery which allowed me to get out and walk the dog. Very much appreciated.”

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Posted 11 years ago

“We wouldn't sleep under any other kind of duvet now as everything else gets too hot. The wool keeps us at the right temperature. I find the pillow goes a bit flat though. One thing I wish is that you would get rid of the smell of the lanolin before the products leave the factory. I have a very strong sense of smell and my flat smells like a sheep for weeks after I have received anything from you. I recently bought one of your cot bed duvets for my grandson - he hasn't used it yet but it will be a great next step from his merino sleeping bag. But I had to wash it three times to get rid of the smell.”

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Posted 11 years ago

“We have bought wool pillows and a duet. Best nights sleep in years. Wish we had bought them sooner”

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Posted 11 years ago

The Wool Room is rated 4.8 based on 5,164 reviews