The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm really pleased with the toppers I bought and they were delivered very promptly.”

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Posted 11 years ago

“An excellent company to deal with!”

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Posted 11 years ago

“We are delighted with our wool duvet its the best we've ever had. It's all you say it is and more. We will never go back to those synthetic horrors again.”

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Posted 11 years ago

“I ordered the double medium wool duvet which arrived really quickly and has been an absolute joy to sleep under, light but very warm. I will order another one in time as I feel they are the best duvets from every point of view.”

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Posted 11 years ago

“Really soft thick mattress protector, adds a layer of comfort to the bed. And the lovely deep skirt fits perfectly over our mattress. No complaints.”

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Posted 11 years ago

“The service I received from the Wool Room was excellent, with my order arriving two days after I placed my online order. I am delighted with the all seasons duvets and the mattress protector, which are all well made and have a good feel. I only need the 'summer' duvet at the moment as this November is mild and the duvet keeps me snug without overheating while the mattress protector is a delight. I am generally sleeping more soundly as is my husband. Excellent products.”

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Posted 11 years ago

“Great product, great service, thanks.”

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Posted 11 years ago

“Excellent and fast service, with delivery in the advised time frame. Our mattress protector is excellent. Very happy all round”

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Posted 11 years ago

“The quilt, mattress protector and pillow cases are excellent. They are quality products. The service from The Wool Room is everything you would expect from a first class retailer. Highly recommended.”

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Posted 11 years ago

“Excellent product, quick delivery.”

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Posted 11 years ago

“Quick delivery, good communication, loved the plastic-free packaging too! The deluxe wool filled topper is fabulous - it keeps your body temperature even throughout the night - such a good purchase”

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Posted 11 years ago

“Very impressed, both with the service and the product. Wool topper has really made a difference to my sleep. My firm mattress is really too firm but fine with topper,”

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Posted 11 years ago

“Excellent customer service, product is clearly of a superior quality, I purchased the Super Warm duvet and it is exceptionally warm whilst being lightweight at the same time. Very pleased.”

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Posted 11 years ago

“Service was excellent and the product - the wool duvet - is excellent.”

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Posted 11 years ago

“The Duvet was delivered on time and we were pleased that a canvas storage bag had been included in the order at no extra cost. So far we are very happy with the duvet.”

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Posted 11 years ago

“Fast delivery, very good packaging, wrapping and presentation. Very pleased with our quilt and pillows, exceeded all expectations. Looking forward to ordering more.”

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Posted 11 years ago

“Excellent service with quick delivery to France at a reasonable cost. Purchased the deluxe wool pillows and now get a good night's sleep ! Easy site to use, very informative, will return to purchase wool quilts etc.”

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Posted 11 years ago

“I purchased a single bed wool all season package to try and reduce the heavy sweating encountered each night. The first couple of nights were brilliant, nice and warm but no sweating. However I caught a bad cold shortly after and have been sweating at night again, though nothing like before. The wool definitely works and I am sure once the cold has passed dry nights will return, can't wait. The only down side was the wool pillow, I know pillows are hard to adapt to at first but it was really hard, I tried it for about four nights but have returned to my old one, again the bad cold I had did not help with constant headache. I will not give up on it and will try again when the cold has passed.”

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Posted 11 years ago

Dear Customer, we're thrilled to hear you're happy with your products. Please remember that your pillows are fully adjustable. They can be fluffed softer, filled deeper or you can take wool out to make them flatter. Please feel free to give us a call if you need any advice on your pillows. Kind Regards, The Wool Room.

Posted 11 years ago

“Excellent product! Can reccomend this as the best mattress topper I have ever bought. Excellent service when minor issue identified with item when delivered. There was no fuss, with a replacement item delivered within 2 days.”

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Posted 11 years ago

“The items were excellent and gave those health benefits outlined in your firm's information booklet.The delivery was fast.I would recommend your products to anyone”

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Posted 11 years ago

The Wool Room is rated 4.8 based on 5,164 reviews