The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“I was really pleased I could purchase extra wool for my pillow which had gone flat..delivery was very quick , my wool pillow is the best pillow I have ever purchased..very happy customer.”

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Posted 7 years ago

“Mattress topper good quality sleeping improved. Delivery came exactly as promised on time.”

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Posted 7 years ago

“My duvet arrived in two days and looks beautiful, however I haven’t used it yet as I’m waiting for my new bed to arrive. Happy to write a full review then.”

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Posted 7 years ago

“Promptly delivered with a 1 hour delivery slot”

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Posted 7 years ago

“Quick turn around for an all seasons duvet really nice product very happy”

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Posted 7 years ago

“Good customer service, prompt delivery, excellent products= much improved sleep quality”

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Posted 7 years ago

“The ordering process was easy, unlike the previous company I had tried which made me abandon the process 80% of the way through with frustration. The order was delivered promptly.”

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Posted 7 years ago

“Ordered an all seasons king size duvet on Friday and arrived on the following Monday. Excellent communication. Great product, competitive price I plan to order another this week”

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Posted 7 years ago

“I absolutely love my new wool topper. It was delivered so fast and has made such a difference to my comfort level and the quality of my sleep! I LOVE it!”

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Posted 7 years ago

“Service brilliant! Best in Class I would say! The four products I bought are also brilliant and, although I've only had a couple of nights sleep using them, I'm convinced the quality of the sleep I had was much better. So, thank you Woolroom! I will certainly use you again if I need more items - probably the mattress next time!”

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Posted 7 years ago

“Been using our new duvet for a couple of weeks and it’s lovely - just the right degree of warmth. My husband says it’s fantastic and wonders why we didn’t get one sooner! Great ethical choice too”

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Posted 7 years ago

“Woolroom delivered a very high quality comforter to my home in the US. The transaction was conducted in a smooth, professional manner. I will be shopping with Woolroom again soon.”

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Posted 7 years ago

“The mattress topper certainly does what is says - adds extra comfort and gives a cooler sleep. We have used it on top of a memory foam mattress and a cotton mattress protector on top.”

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Posted 7 years ago

“We had a cheap mattress from a well known bed company for almost seven years. It was uncomfortable from the start. Having inherited some money a new bed was high up the list. I particularly wanted a wool mattress as we have wool duvets and I am very impressed with them, I believe natural fibres are better both for warmth and comfort and for the environment. I also wanted a product that was produced within the UK. I spent days looking at different ones within our price range until deciding on the Herdwick. I am so pleased with my purchase; It’s comfortable, supportive and seems really well made. I feel that I’m sleeping much better now and it’s easier to fall asleep because the mattress is so comfortable and 8 can’t feel the springs. Delivery was also very good, the 2-person delivery was efficient and careful.”

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Posted 7 years ago

“Quick delivery. Product lived up to its description on website. Very happy with the comfort from the topper.”

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Posted 7 years ago

“Very good service, delivered within 2 days of ordering. This is my third purchase. All products of excellent quality.”

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Posted 7 years ago

“These wool products are second to none. So light and so cosy. I purchased a superking sized duvet as I found the double for a double bed was not quite big enough, and that is wool too. In fact I have the lowest tog one as well and the pillows. Can't speak highly enough of these products. The delivery is so speedy so it doesn't take long to experience a good nights sleep. The Wool Room is brilliant thank you.”

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Posted 7 years ago

“O.K. Is great!!”

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Posted 7 years ago

“Very happy with my mattress topper. It’s like having a new mattress.”

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Posted 7 years ago

“Ordering on the website was easy and informative. Tracking number and shipping provided promptly. The pillow looks delightful. I hope to get my pillow today! I am so excited!”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews