The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“The best duvet I have ever had. Lighter than I expected for wool, warm and comfortable yet not too hot.”

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Posted 7 years ago

“I have recently bought mattress and pillow protectors and I am very happy with the products, they feel nice and are helping with controlling body temperature during sleep. Also, I was very happy that I supported a local company, using local wool. Thanks!”

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Posted 7 years ago

“Quick and easy to use site. The DPD app is fantastic for someone like me, working shifts, having so much control with delivery.”

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Posted 7 years ago

“Easy to use website with lots of customer feedback. Always useful on a purchase like this. Very quick delivery. Collected from local shop as not when courier called. Plenty of delivery updates. Well packaged. Great product.”

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Posted 7 years ago

“The duvet is really good quality. It keeps us the perfect temperature all night and is very comfortable. It is quite thin and light which is great for some people - I was hoping it would be a bit thicker/squishier because that’s my preferred type. But really that’s a tiny niggle and personal preference. It feels like it will last really well and I’ve been recommending it to lots of people since I bought it.”

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Posted 7 years ago

“Very useful to have the extra pillow filling. Arrived quickly”

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Posted 7 years ago

“My first purchase from Woolroom but it won’t be my last! Excellent service and products, received tracked delivery within 2 days of ordering.”

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Posted 7 years ago

“Great prices and a very quick delivery. Product looks very good - very pleased so far!”

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Posted 7 years ago

“Delighted with duvet. The wool is light on the body and I don't feel over heated and I do feel warm. Very pleased.”

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Posted 7 years ago

“This is my second quilt from the wool room gave my daughter my double as I upgraded to a king size bed I absolutely love it keeps me warm and snug without being over powering”

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Posted 7 years ago

“I have purchased an Alpaca and Wool Duvet and I'm really happy and satisfied with the purchase. The duvet feels nice and keeps me warm without making me sweat. It's slightly heavier than the polyester fill duvets but it's easy to get used to it once you will have a good night sleep.”

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Posted 7 years ago

“Very good service and quality and responded to my question and sorted in one phone call”

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Posted 7 years ago

“So far I've slept better because I don't feel overheated. I used to sleep with my feet stuck out as I felt too hot with my old feather and down duvet.”

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Posted 7 years ago

“Wonderful, luxury product that has really enhanced our sleep. The temperature balancing qualities of the wool are remarkable and we are kept perfectly cosy without being hot. Excellent fast service, Wool Room were responsive to the initial questions I had before purchase. Buy one.”

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Posted 7 years ago

“Love our alpaca duvet set. Have just ordered the pillow protectors. Expensive maybe but well worth the money.”

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Posted 7 years ago

“Just what I needed! My foam pillow had too much bounce which - unlike wool - couldn't be adjusted.”

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Posted 7 years ago

“The duvet came very promptly. It is quite light weight but beautifully warm. My previous duvet was an all seasons with a tog of 14, this is a medium tog 8-11 and is plenty warm enough. Fabulous.”

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Posted 7 years ago

“very pleased with quality of product and next day delivery.”

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Posted 7 years ago

“Excellent service and products.”

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Posted 7 years ago

“Fantastic service. I have the mattress protector, pillow and duvet on my bed and purchased the mattress protector for my daughter as a gift. After purchase my daughter told me she wouldn't be able to accept the parcel until the next day and the team at the wool room sorted the delivery and it was delivered on time perfect and comfy as usual. I would definitely recommend the Wool Room for a good nights sleep.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews