The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful throw, delivered promptly. Looks lovely on my sofa, very pleased with it.”

Helpful Report

Posted 8 years ago

Thank you for your review. We are glad that you are pleased with your product. Kind regards Ali

Posted 8 years ago

“Really pleased with the wool mattress topper, comfy and cosy. Has helped with nighttime sweats and cramps. Service excellent, delivery prompt, can't wait to order my next items.”

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Posted 8 years ago

Thank you for your review. We are glad that you received excellent service and are seeing the benefits from using the products. Kind regards Rosie

Posted 8 years ago

“2nd wool duvet from the wool room, gone for a warmer one for winter. So far very pleased, husband much happier with the heavier weight of this one! Really like the way the wool keeps you warm without the sweating that polyester ones tend to cause. Would thoroughly recommend”

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Posted 8 years ago

Thank you for your review. We are glad that you are pleased with your purchase and are enjoying the benefits. Kind regards Adam

Posted 8 years ago

“Just excellent service and excellent products”

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Posted 8 years ago

Thank you for your great review. Kind regards Ali

Posted 8 years ago

“Love my new pillow, great quality and feels lovely. I had been concerned that the wool might not be supportive enough, but thankfully this was completely unfounded. The pillow is a great fit, and I'm really pleased with it.”

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Posted 8 years ago

Thank you for taking time to leave a review. We are glad you are pleased with your pillow. Kind regards Rosie

Posted 8 years ago

“Excellent service,quick delivery and the pillows are fabulous,I've bought so many pillows that just were not comfortable for me before I found these,very very happy and getting a great nights sleep now.”

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Posted 8 years ago

Thank you for your review. We are so pleased you are getting a good nights sleep. Kind regards Rosie

Posted 8 years ago

“"Easy to use website and quick delivery on my order and I am extremely happy with the wool pillows - very comfortable and great temperature control - thank you"”

Helpful Report

Posted 8 years ago

Thank you for your review. We are pleased you found the process of ordering easy and quick. Kind regards Ali

Posted 8 years ago

“My duvet arrived 2 days after I ordered it - brilliant service.”

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Posted 8 years ago

Thank you for your review. Kind regards Ali

Posted 8 years ago

“We already had some of their duvets and pillows. Quality is excellent and guarantees a good nights sleep”

Helpful Report

Posted 8 years ago

Thank you for taking time out to write a review. We are glad you are pleased with your pillows. Enjoy your nights sleep. Kind regards Ali

Posted 8 years ago

“we already had one of your wool duvets and pillows, this was for a single bed in our spare bedroom. Quality is excellent, easy to wash plus an excellent nights sleep”

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Posted 8 years ago

Thank you for taking time out to write a review. We are glad you are happy with your products and get a good nights sleep. Kind regards Ali

Posted 8 years ago

“Fast service and well packed”

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Posted 8 years ago

Thank you for your review. Kind regards Ali

Posted 8 years ago

“Quality product. Delivered quickly and efficiently. Awesome!”

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Posted 8 years ago

“Easy to navigate website, swift delivery”

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Posted 8 years ago

Thank you for your review. Kind regards Ali

Posted 8 years ago

“Ordered online. Click and collect. All went smoothly. No complaints. Cat approves and verifies slogan!!”

The Wool Room 5 star review on 4th September 2017

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Posted 8 years ago

“well what can I say except that the mattress topper , duvet, pillows , duvet cover , pillows cover are all well made and do excellent service, delivery is on time”

Helpful Report

Posted 8 years ago

Thank you for taking time out to write a review. We are so glad you are happy with the service and products. Kind regards Ali

Posted 8 years ago

“Very very pleased with duvet and pillows excellent quality and price.”

Helpful Report

Posted 8 years ago

Thank you for your review. We are glad that you are very pleased with your duvet and pillows. Kind regards Ali

Posted 8 years ago

“Shipping was surprisingly fast, even to Colorado, US. Yes, the duvet did appear light and thin, but I was comfortable last night even with my window fan drawing in the night air. I slept great, and did not wake up multiple times during the night to fling off the covers, as I usually do with my down duvet. Also, am happy that it appears the piece will fit comfortably in my front load washer, so I won't have to go to the commercial laundry. Nice. Seems good value for money. Glad that this product is not as cruel as down.”

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Posted 8 years ago

“Excellent service. My wool duvet and pillows give me the best nights sleep ever!”

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Posted 8 years ago

“Absolutely love my whole new bedding range, all season duvet, mattress topper and pillows. I get too hot in bed; my husband too cold, having wool products means we are both at the perfect temperature and sleeping better. Thank you.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews