The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable Deluxe Wool Topper delivered quickly. Good quality product.”

Helpful Report

Posted 8 years ago

“Extremely efficient service, beautifully packed with no sign of plastic and a fabulous quilt and mattress cover which has already made a significant difference to my very annoying allergy to dust. Thank you!”

Helpful Report

Posted 8 years ago

“Excellent service, excellent product. What more could you ask?”

Helpful Report

Posted 8 years ago

“Item came, very quickly! And it is lovely to sleep with! My cold weather sweats has gone, it's just really nice, and the best bedding, I've brought! Don't know why I didn't get it before! Well didn't know about it!”

Helpful Report

Posted 8 years ago

“So pleased with the mattress topper I bought two years ago for my own bed have bought another for spare bed. I hope my guests will appreciate the comfort of the topper. Excellent ordering process, and delivery and tracking kept me well-informed. Other on-line retailers should take note. Have no hesitation in recommending the Woolroom.”

Helpful Report

Posted 8 years ago

“Great quality wool mattress protector”

Helpful Report

Posted 8 years ago

“Great quality mattress protector”

Helpful Report

Posted 8 years ago

“Exemplary customer service.”

Helpful Report

Posted 8 years ago

“Everything as expected and prompt service and value”

Helpful Report

Posted 8 years ago

“Wonderful wool mattress protector. It fits really well and is excellent quality. So lovely to sleep on!”

Helpful Report

Posted 8 years ago

“Very attentive customer service. The 30 day or your money "bedding builder" back is a great option. I bought the bedding (mattress topper, duvet, pillows) hoping to reduce my hot flushes and improve my sleep. Unfortunately I have not see any real improvement in my sleep. That said, I notice my stiff neck/shoulders do seem improved. Decided to keep the bedding anyway as it all feels so nice :-)”

Helpful Report

Posted 8 years ago

“I bought a duvet and mattress topper. It's true that wool breathes and helps regulate your body temperature. I've been very comfortable since having my wool duvet and mattress topper. The order and delivery service was excellent and very fast.”

Helpful Report

Posted 8 years ago

“Fantastic products & service as always.”

Helpful Report

Posted 8 years ago

“I had to change the date for my delivery and this was dealt with quickly and efficiently, with no problems”

Helpful Report

Posted 8 years ago

“The lightness, yet warmth of this duvet makes it an excellent product and one that I happily recommend to anyone wishing for summer bedding in a warmish environment.”

Helpful Report

Posted 8 years ago

“My order was taken over the phone by a helpful and friendly sales advisor who answered my questions about the products I was interested in and about the delivery service very efficiently. I wanted my order delivered to Germany and it arrived, complete, in 4 days. 5 star service!”

Helpful Report

Posted 8 years ago

“Purchased the wool duvet a few months ago. This is the best duvet!! Just purchased the wool mattress topper and now have the 'perfect sleep system' My husband and I sleep with great comfort and at the perfect temperature.”

Helpful Report

Posted 8 years ago

“I was amazed how quickly I received my order, which came within four or five days. Also I very much appreciated being told when to expect delivery, giving a one-hour slot (and it actually arrived ten minutes or so early).. Just for my amusement, I did 'track' my order (on receiving above email), to find I was no. 19, and my deliverer was currently on no. 10. He must be Superman, to have got those 9 drop-offs done so quickly! Well done, Dan (I think it was)”

Helpful Report

Posted 8 years ago

“Thanks for the great advice....we have just purchased the king size deluxe wool mattress topper, protector, duvet and pillows for my mother who is due to have major surgery. We are hoping the wool bedding will keep her as comfy as possible whilst she recuperates. My parents have only had the bedding for a couple of days so far, but both seem delighted with it all.”

Helpful Report

Posted 8 years ago

“Fast delivery with tracking info. Kept informed all the way”

Helpful Report

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews