The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely things made of wool! Very quick delivery.”

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Posted 8 years ago

“Polite, helpful and informative. Excellent product”

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Posted 8 years ago

“I have been using my single Classic duvet and find that it is very light and warm in comparison to my previous manmade duvet.I suffer from osteo arthritis and it is a pleasure to wake up with les aching in my legs and back.”

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Posted 8 years ago

“The duvet was for an elderly friend on a Scottish Island and she sent me an email to say it had arrived and she was just awaiting another friend to arrive and help her put it on her bed. Very pleased it got there with no hassle.”

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Posted 8 years ago

“Very quick delivery, and excellent online ordering system.”

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Posted 8 years ago

“The items arrived very quickly and nicely packed. I bought two deluxe wool pillows and a wool mattress protector. Our bed is 1cm deeper than the protector but it just fits ok. We love our new pillows, quickly got used to them, and are sleeping much better and the wool mattress protector makes for a very cosy bed.”

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Posted 8 years ago

“Buying from The Woolroom was very straightforward - great communication and the product arrived in a couple of days”

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Posted 8 years ago

“Lovely products delivered fast - excellent!”

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Posted 8 years ago

“I couldn't be much satisfied. Recommended to all my friends.”

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Posted 8 years ago

“I was very happy to find a company supplying British wool products and pleased they had wool filled cushion pads. The pads are very full and I may need to remove some filling, no problem. My only slight concern is the 'lumpy' feel of the wool filling as I was expecting a softer overall feeling, as though it had been teased or fluffed up more. However I will try the pads when I've made the covers for them. Very quick delivery which was good.”

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Posted 8 years ago

“Very helpful friendly responses to my enquiries (both by email and phone), very prompt delivery with very reasonable shipping costs (to Australia)”

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Posted 8 years ago

“Excellent customer service, replied to my questions via email and phone very quickly and clearly, fast and efficient delivery. The products are exactly as described on the website, comfortable, easy to look after. I strongly recommend this company and their products.”

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Posted 8 years ago

“Woolroom provided a great product that actually does what it says on the box! We have a memory foam mattress and we were finding it uncomfortably hot - our woolroom topper has made all the difference. Of course there is a slight loss of performance from the memory foam but this is made up for with the comfort provided by the topper. 10/10”

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Posted 8 years ago

“I really dithered for ages about purchasing a wool duvet ( I went for the all-season) and pillow protectors as the total cost was expensive but I am so pleased that I went for it - the sale decided me. As a 'woman of a certain age' I have suffered from being too hot then, having thrown the duvet off, too cold at night for months and I can quite honestly say that I've had the best nights sleep since using my new duvet than I've had in ages. It takes a couple of nights to get used to the slightly thinner feel of the duvet but it is so cosy and it feels just right. If you, like me, are undecided I say - Go for it!”

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Posted 8 years ago

“Lovely quality goods delivered very quickly”

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Posted 8 years ago

“Excellent customer service, fast shipment and I love that there was no plastic packaging with my order. Everything came in useful cotton storage bags.”

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Posted 8 years ago

“Excellent service, price and quality”

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Posted 8 years ago

“Light, breathable and comfy. A quality product.”

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Posted 8 years ago

“Very quick delivery and lots of communication letting us know exactly when product would arrive.”

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Posted 8 years ago

“Very fast delivery and the products look great.”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews