The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Deluxe Mattress Protector and was so pleased with the quality of the product that I ordered a number of other items from the woolroom. In doing so, the lady who took my order, Ali, most certainly could not have been more helpful and friendly, two characteristics sadly absent in most firms one has to deal with. I look forward greatly to receiving my additional orders.”

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Posted 7 years ago

“Ordered a Deluxe Mattress Protector which was delivered on time and could not be more happy with the product and quality.”

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Posted 7 years ago

“Very speedy delivery & after 5 nights use the topper had exceeded expectations”

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Posted 7 years ago

“Immaculate delivery, already tried some of the products, very comfortable bedding !”

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Posted 7 years ago

“A wonderfully comfortable summer duvet, just right for the extremely hot nights Delivery was very prompt. I have slept much better since I started using the duvet and would definitely recommend it.”

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Posted 7 years ago

“had a text saying when the parcel was being delivered. if not going to be in then click here. was going to be in delivered at the time confirmed in the text. excellent service. brilliant”

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Posted 7 years ago

“Quick delivery. And friendly person on phone when I had a query.”

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Posted 7 years ago

“I bought a sheeps wool and alpaca duvet..the dispatch and delivery was efficient and the packaging and quality of the product is exellant. We are delighted with the duvet and the ethics of the company and have already recommended to others.”

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Posted 7 years ago

“This is a second purchase of the deluxe mattress topper (the other was of a different size) and so far am very happy. Makes for a very comfortable night’s sleep and as a barrier between me and the memory foam mattress, works a treat. Thank you.”

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Posted 7 years ago

“These quilts are so good. They really do keep you cool in the warm weather, we are now getting a good solid sleep. Trusting that they keep us warm in winter. Highly recommend”

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Posted 7 years ago

“My first night with wool comforter was great, didn't experience getting hot in the middle of night, which I experienced with goose down comforter. Also quilted structure is great that filler is not migrating to one side or another. Hopefully I get to enjoy good night sleep more!”

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Posted 7 years ago

“All bedding items are excellent and in this hot weather seem to keep you cooler than ordinary bedding..”

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Posted 7 years ago

“Great and prompt delivery on item - was recommended to get a wool mattress protector after being too hot with foam covered mattress, but have to be honest am not sure if it really makes much difference yet! Will have to see when weather cools down to really give it a chance.”

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Posted 7 years ago

“Received mattress protector and pillow cover two days after ordering. Very well made, good feel, only slept on it twice but feels very comfortable even in this present heatwave. C.Freestone”

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Posted 7 years ago

“All arrived safe and sound and on time! But in this heatwave, I haven't had a chance to sleep underneath it! But it feels lovely and very light and I look forward to using it when the weather cools down.”

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Posted 7 years ago

“We are absolutely delighted with our two new additions to our family. Whilst not only looking beautiful, they are just perfect as a wonderfully comfortable footrests! 🤗”

The Wool Room 5 star review on 24th July 2018

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Posted 7 years ago

“Service and product as excellent as they always are.”

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Posted 7 years ago

“A great company to deal with, kept well informed and delivery was exactly at the tlme specified.Brilliant service! Have bought before and am delighted with the quality of the wool topper we purchased.Well done wool Room!”

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Posted 7 years ago

“Woolroom it’s one of the most amazing companies I have dealt with. Excellent customer services and outstanding products. Love it ...!”

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Posted 7 years ago

“Very helpful friendly customer service, the duvets and mattress protectors are brilliant the most comfortable sleep experience for us, I’m hoping to be able to afford the pillow protectors in the future, well worth the money I will be doing some overtime.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews