The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products , brilliant delivery and after sales service would definitely buy fromThe wool room again .”

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Posted 10 years ago

“Much better sleeps with this wool bedding!!”

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Posted 10 years ago

“I bought these pillows as I like a firmer pillow and hate my head overheating if you know what I mean. So far (1 month) My wife loves her pillow and I am still experimenting. I found the temperature excellent but purchased a bag of the wool to make the pillow harder. I have now found that the pillow is too hard and removed some of the contents. As I like two pillows the combination of a memory foam one with the Woolco one on top is a little too high, so have now replaced the foam one with a softer pillow that is not so thick. So far excellent but time will tell. The bonus with the Woolco pillow is that you can adjust the filling to suit yourself and I would definitely recommend.”

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Posted 10 years ago

“A great service and a great product.”

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Posted 10 years ago

“Impressed with the delivery experience down to an hourly slot. Excellent packaging and product. Pillow very comfortable. Would recommend.”

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Posted 10 years ago

“Excellent and helpful service; the products are also very good. The summer duvet is the best I have ever had.”

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Posted 10 years ago

“Duvets purchased are warm, washable and British. Hooray!”

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Posted 10 years ago

“Delighted with throw but as it a Christmas present I cannot comment on quality etc. The company have very kindly agreed for my daughter to exchange it if it is not to her taste. Overall reaction is that the Wool room is a very well run company.”

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Posted 10 years ago

“The Deluxe mattress topper has transformed my new, expensive, too hard mattress. Service and delivery were excellent .”

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Posted 10 years ago

“It's the best duvet that I ever had - it's light, soft, warm and very cozy. Only measurements puzzled me a bit - I bought double, but it was slightly too big for my double size cover. Otherwise - I will be getting one more in a few months before moving to another country.”

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Posted 10 years ago

“Product is great. Service first class. Would thoroughly recommend.”

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Posted 10 years ago

“Beautiful products , bought the coccoon for my grandson , excellent quality , the pics on site don't do the goods justice , quick delivery too , all in all A1 for quality, price , and service. Grandson as snug as a bug in a rug .”

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Posted 10 years ago

“The speed that my order was dealt with was impressive. It arrived well packed and was delivered as expected. The duvet is good. So much so I plan to buy a more deluxe one”

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Posted 10 years ago

“Bought wool duvets, wool pillows and pillow protectors. Delivery arrived within three days of order, very pleasing! Products excellent! Highly recommended!”

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Posted 10 years ago

“My blanket arrived very quickly and is wonderful. I was concerned about ordering internationally, but my experience was perfect. I ordered a super king blanket and it is huge! Highly recommend this company.”

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Posted 10 years ago

“I cannot rate The Wool Room highly enough...For the last six months I have experienced really terrible night sweats, waking up every night, drenched! Its been a nightmare, so uncomfortable and most of all affected my sleep pattern terribly. I finally decided to take the plunge and purchase some items from the wool room after reading the reviews. I cannot believe I did not do this sooner, its worked like a miracle. I purchased a duvet, pillows, mattress topper and Egyptian cotton sheets and over the last two weeks I have not had one bead of sweat appear on my body, and it is so light and comfortable. Thank you so much ....... ABSOLUTELY worth every penny of my hard earned money! Lisa”

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Posted 10 years ago

“Have used the Wool Room a few times now. Their sales personnel are excellent and very knowledgeable the product superior and I don't have to worry about animals being mistreated Order arrives very quickly. If I could give 10 stars I would From a very happy oap”

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Posted 10 years ago

“I have never dealt with such an efficient company as the Wool Room. The scarves ordered are superb, the speed of dispatch and excellent delivery people you use are brilliant, not to mention the efficiency of your staff at customer services . Happy Christmas to you all!”

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Posted 10 years ago

“I would heartily recommend this company. The service and delivery are second to none and I have found the de luxe duvet utter bliss. After only 2 nights' usage I can truthfully say they were the best two nights in many a long year. May this continue - I hope so! Perhaps I will follow up with a topper.”

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Posted 10 years ago

“I LOVE the Wool Room and it's products! I now have two duvets, the wool mattress topper, wool mattress protector, and I have just purchased two deluxe pillows - and I'm having the best nights sleep I've had for years - cosy & snug, perfect temperature, properly supported with head, neck and back in alignment. The quality is superb, the packaging minimal and ethical (I love the bags everything comes in) and each purchase has arrived within 48 hours of ordering, with an email giving a 1-hour notice of arrival. Fantastic. I can't recommend this Company highly enough.”

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Posted 10 years ago

The Wool Room is rated 4.8 based on 5,164 reviews