Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,996 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices good but delivery slow.”

Helpful Report

Posted 8 years ago

“Book wasn't as good as described. Took so long to arrive, wouldn't order again”

Helpful Report

Posted 8 years ago

“The item was great, quality wise, but not quite what I expected for the price, ( quite small) Mailing time was about average. My thoughts are to be more specific when describing items to avoid disappointment.”

Helpful Report

Posted 8 years ago

“delivery time was much too long”

Helpful Report

Posted 8 years ago

“Quality outer cover, very smart, let down by less quality paper inside.”

Helpful Report

Posted 8 years ago

“I ordered two books, both of which were listed as being in stock. A week later an email arrived saying Wordery was struggling to source one of the books, and that I'd be kept informed, but they both showed up the next day. There was a significant amount of dust and fragments of cardboard in the packaging, and the cover of one of the books was marked. Still, I was pleased to be able to get hold of them through Wordery, as they are both quite obscure.”

Helpful Report

Posted 8 years ago

“you gave me my book purchase but it took so long in waiting for it. I would prefer when you order online it should take no less than three days to get here or worst case scenario 5 days.”

Helpful Report

Posted 8 years ago

“Was a bit disappointed that it took so long for the books to come. Everything else was ok.”

Helpful Report

Posted 8 years ago

“It's ok but would like more free hints”

Helpful Report

Posted 8 years ago

“Book came as ordered and in good condition but it said 5-8 days but took 13 (9 working days).”

Helpful Report

Posted 8 years ago

“Good pricing and quick postage, but disappointingly, you tore the dust jacket of my most recent order.”

Helpful Report

Posted 8 years ago

“The site is very easy to shop and use. Prices are very competitive. The only downfall is the delivery time. It would be nice to receive items within the week and not 2-3 weeks. Communication is good from the company.”

Helpful Report

Posted 8 years ago

“Small tear on spine of book small probably due to packing - but too much hassle to return. Price reasonable and delivery as expected.”

Helpful Report

Posted 8 years ago

“Slow delivery, have to go online if I want to do a return rather than just fill in slip. Otherwise good for hard to find titles.”

Helpful Report

Posted 8 years ago

“Good prices and great service But Royal Mail 1st Class Service does not work if order is posted 3 days after purchase”

Helpful Report

Posted 8 years ago

“They have some cheap prices.”

Helpful Report

Posted 8 years ago

“Needed books by express delivery failed to arrive so cancelled.😠”

Helpful Report

Posted 8 years ago

“The cover of my hardcover was damaged unfortunately...”

Helpful Report

Posted 8 years ago

“I was notified that my book was delayed at about the time I was supposed to receive it. Price was good.”

Helpful Report

Posted 8 years ago

“Product I ordered was new and arrived in great condition. However there was a delay in delivery and delay was apologised for 2 weeks after ordered”

Helpful Report

Posted 8 years ago

Wordery.com Ltd is rated 4.7 based on 83,996 reviews