Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,773 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed. Books took weeks to arrive and the quality of the pages feels very low.”

Helpful Report

Posted 1 year ago

“One book never arrived and the other went to the wrong address and sat in the rain for a week. Rubbish service.”

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Posted 1 year ago

“Still waiting for it to arrive.”

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Posted 1 year ago

“I never got my delivery, I have no idea where the books are and they were a Christmas present. I know there have been delays out of your control but the tracking is not working.”

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Posted 1 year ago

“My order was placed on 3 December. Today is 31 December and there's still no information about when I can expect delivery. Enough said?”

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Posted 1 year ago

“Still not received my order”

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Posted 1 year ago

“I ordered on the 15th Dec and one of the books still hasn't arrived two weeks later. I asked for help and they've told me to wait another week before they will contact the courier. Useless for a Christmas present.”

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Posted 1 year ago

“I ordered a book 3 weeks before Christmas as a gift, 1 week before Christmas I still had no item and no update on the order so I contacted them, was finally given a tracking number which when used still said "we are expecting it" which to me would suggest it hasn't even been sent and the response from the customer service agent said if it hasn't moved in 3-5 days to contact again which using those dates would take it to Christmas day where obviously no one would be working so would have no item and no contact from anyone, so I ordered the item from amazon to get here in time and recueved it the next day. It is now the 30th of December so more than a week later the item is still showing on tracking just as "we are expecting it" and I've had no further response from customer service, so i have no item and am not even be able to return to get a refund since I purchased the item elsewhere and got it before Christmas. Avoid at all costs!”

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Posted 1 year ago

“never got my parcel”

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Posted 1 year ago

“Arrived on 28th december,too late for xnas so need to return as had to buy another gift. I appreciate delivery tricky with royal mail strikes.”

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Posted 1 year ago

“Unfortunately i didnt receive my items from wordery and didnt get a reply when i have emailed in about my items either so all round bad experience , also no tracking is provided for your order”

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Posted 1 year ago

“Very disappointed that the carrier you use 'Evri' has been unable to deliver my Christmas purchase.”

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Posted 1 year ago

“I haven’t received the book yet.”

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Posted 1 year ago

“No chance”

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Posted 1 year ago

“My order never arrived. I ended up buying a duplicate copy of the book from another supplier.”

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Posted 1 year ago

“Ordered item and paid only to be emailed days later that item was out of stock.”

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Posted 1 year ago

“Using Evri for delivery is poor! Parcel got left outside my work place on a Friday around 9pm. I had to go to my work to retrieve it !”

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Posted 1 year ago

“delivery took ages!”

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Posted 1 year ago

“Only 1 of the 3 books I ordered have arrived. The missing items are 1.Persepolis 2. A Lady's Life in the Rocky Mountains.”

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Posted 1 year ago

“I STILL haven’t received my order I have emailed you to find out what’s going on and Iv still no idea.”

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Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,773 reviews