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Wordery.com Ltd Reviews

4.7 Rating 83,796 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

4.7

Based on 83,796 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Wordery.com Ltd 5 star review on 9th September 2023

Wordery.com Ltd 5 star review on 9th September 2023

Wordery.com Ltd 5 star review on 5th July 2023

Wordery.com Ltd 5 star review on 29th April 2023

David O'Driscoll

Wordery.com Ltd 5 star review on 31st March 2023

Wordery.com Ltd 5 star review on 19th March 2023

Aleksandra Jarocka

20

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Completely rubbish service. Book was delivered in torn-open package, very badly damaged. In spite of repeated requests for a replacement I have had no reply from Wordery. I will now cancel my order, demand a refund and purchase from a reliable supplier.”

Posted 1 year ago

“I haven't received my order placed on 29 November. I would appreciate it if you could look into this as a matter of urgency please.”

Posted 1 year ago

“Do not order anything from this bunch of pirates, plenty more HONEST AND TRUSTWORTHY sites you can get books from. AVOID THE CHEATING PIRATES”

Posted 1 year ago

“Order was placed in November, was told after chasing order will be delivered by January”

Posted 1 year ago

“As always, Wordery seems an efficient organisation - price, information, website. As always, Evri/Hermes is a poor organisation; we have previous experience of poor service from them. This book is still to arrive: the last tracking message - Wednesday 7th - I had said roughly: 'delivery was to happen today: we will attempt to deliver tomorrow - and nothing more. As always it is difficult to contact Evri and find out what is happening. I think this is Wordery's problem for using them in the first place.”

Posted 1 year ago

“I realised I had one digit wrong in my postcode whilst Evri had my parcel goodness knows where for several days. I contacted wordery to highlight this and they quickly responded and said they had updated the courier with the correct postcode. Couple of days later I had an email from the courier to say parcel would be delivered the following day, then an email saying it had been delivered. Not to me it wasn’t. It was delivered to the wrong street to someone else. How could the courier not see they were in the wrong street? I don’t understand. I asked for a refund but have had no response. Hope the person enjoyed doing my jigsaws.”

Posted 1 year ago

“Took over 2 weeks to receive my book 👎”

Posted 1 year ago

“Order not received so unable to review. Due to it being a gift, I have had to repurchase it from elsewhere, and it was delivered the next day. My advice - don't use Wordery if you need the item within 4 weeks.”

Posted 1 year ago

“long delay between order and delivery”

Posted 1 year ago

“Ordered 4 books November still waiting for 1 of them. Order no.009859296”

Posted 1 year ago

“My order never arrived.”

Posted 1 year ago

“Would have been a lot better but the people who were supposed to deliver let you down”

Posted 1 year ago

“It took so so long to get delivered.”

Posted 1 year ago

“Haven’t received my order”

Posted 1 year ago

“Still awaiting delivery!”

Posted 1 year ago

“Order never turned up. Waited over a month and no sign, tracking shows no detail of use (delivery was supposed to be 4 working days through Evri and this was pre Royal Mail strikes so nothing to blame it on with high demand of packages) Missed the birthday the gift was for and was told after 4 weeks to wait another week, at which point still hadn’t turned up. Very disappointed - hadn’t wanted to support Amazon but there’s a lot to be said for the convenience of Amazon prime!”

Posted 1 year ago

“Very disappointed. Order supposedly dispatched early November has not arrived by 19 November.”

Posted 1 year ago

“The order process was fine, but considering the book was advertised as in stock, delivery time was longer than I expected, probably would have been quicker going to Amazon instead.The courier used was Evri, the first time I knew that my order was out for delivery was when I received an email from Evri. I had already left for work and was unable to change delivery location. The driver left my package behind the recycling bin, and it pouted down that day before I got home. 1 very soggy parcel waiting for when I got home. Probably not going to use Wordery again”

Posted 1 year ago

“My book took 8 days to arrive from the day I ordered it, taking into account the one day postal strike, that’s a poor service”

Posted 1 year ago

“very unhappy, as the order was cancelled”

Posted 1 year ago

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Wordery.com Ltd is rated 4.7 based on 83,796 reviews