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WPMU DEV Reviews

4.9 Rating 1,717 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

4.9

Based on 1,717 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. For over 16 years, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

Visit Website

Email:

contact@wpmudev.com

Location:

Birmingham, Alabama,
Birmingham
Alabama
35201

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WPMU DEV 5 star review on 20th November 2023

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure if there is only one tech support person today or if wpmudev tries to keep the fool user (that'd be me) and most excellent tech support person (that'd be Chris) together but he has helped me twice so far today. Even though I have been around tech for decades, the easier sites (namecheap, wpmudev, wordpress) try to make things the move convoluted they get (at least that's what it seems like to me)... Anyway, Chris made sure he understood my question was (no mater how stupid and basic they were (my judgment not his) and answered it as simply as possible and sent me links to docs when available. He was patient, informative, and awesome. So the 5 stars are for Chris. And when after I get my site up and running this weekend I will critique wordpress.org and wbmu dev. Great job Chris...”

Posted 3 years ago

Hey Mark, Thank you very much for taking the time to share your kind review, we will certainly pass your feedback over to Chris. We are jointly thrilled and delighted you see value in our WordPress solutions. Do not hesitate to get in touch at any moment; we are on standby! Ryan

Posted 3 years ago

“WPMUDEV never stops amazing me with their constant kindness, the massive amount of support they continue to provide and just their problem solving and illness to share knowledge! Not to mention how fast they are as well. It's incredible! Dare I say I love them?”

Posted 3 years ago

Hey Bluehaus, We greatly appreciate the 5-star review! You have really made our day much brighter with such positive reinforcement of our efforts. We are honoured for the opportunity to build a strong relationship long into the future, and glad you are along for the journey. P.S We love you too! :) Ryan.

Posted 3 years ago

“@Rupok Super efficient and quickly helped me resolve my query in minutes.”

Posted 3 years ago

Hey there, We really appreciate such a sincere review! We are incredibly happy to hear you are enjoying our support service, as the agents are going over and beyond to alleviate concerns promptly. We work relentlessly to provide the best possible experience, delighted to hear we hit the mark for you. Ryan,

Posted 3 years ago

“Very good support”

Posted 3 years ago

Hey Gabriel, - Welcome to WPMU DEV! Thank you so much for leaving a candid review. If you ever require more guidance or have questions, our team is always available to help you out. - Ryan

Posted 3 years ago

“As always - a sterling performance in the wee hours when needed. Thanks support and thanks Zafer.”

Posted 3 years ago

Hey Robert, - We treasure such reviews, and it's through your satisfaction that makes it all worth it in our eyes. I would like to express our appreciation for the effort to share your feedback. - Ryan,

Posted 3 years ago

“Two of my sites were hacked causing porn windows to open. Both sites are relatively high traffic sites and the hack was damaging my brands. I tried running Defender Pro as well as a competitive tool but nether would complete the scan process. I requested support via WPMU Chat and support agent, Abdul Wajed then spent 2.25 hours with me isolating and then removing the script. I am incredibly grateful for his persistence. I have used WPMUDev support previously and I cannot fault the service levels. Membership is worth every cent.”

Posted 3 years ago

Hey David. _ We are incredibly grateful for your kind words and glad Abdul was able to sort this promptly. Our aim is to preserve a strong relationship with our clients long into the future, continuing to better support your requirements. Thank you so much for taking the time out of your day to review our platform. - Ryan.

Posted 3 years ago

“Rupok C is a tech genius! He solved the most intricate bug which endless patience, deserves more than 5 stars! Thank you”

Posted 3 years ago

Hey there, Thank you for the awesome review! You have really made our day much brighter with such positive reinforcement of our efforts. We are honoured for the opportunity to build a strong relationship long into the future and see your websites flourish. And as always... we are on standby 24/7. Ryan,

Posted 3 years ago

“No hay comparación es el mejor soporte de ayuda del mundo en wordpress.”

Posted 3 years ago

Hey Dj, Wow, we are flattered with such reinforcement of our efforts! We treasure such reviews, and it is through your satisfaction that makes it all worth it in our eyes. Our team make an unyielding commitment, ensuring your experience is truly magical, exceeding expectations on every dimension. I would like to express our appreciation, as your loyalty truly means the world. There is always a reason to smile and this one. Ryan,

Posted 3 years ago

“BEST SERVICE EVER!!!!! Really helpful and amazing group of people.”

Posted 3 years ago

Hey Jessica, Thank you very much for taking the time to share your kind words. We are jointly thrilled and delighted you see value in the service we provide. We are excited to support you on your WordPress journey, every step of the way... do not hesitate to get in touch at any moment; we are on standby! Ryan,

Posted 3 years ago

“WPMU Dev is the best hosting company I've ever done business with. Stellar support. Great plugins. Sites are faster after the first hour of transferring to their hosting. I'm a committed customer.”

Posted 3 years ago

Hey Jen, Thank you very much for taking the time to share such considerate and thoughtful words about your most recent experience with WPMU DEV. We have some exciting times ahead of us & we are glad you will be along for an epic journey. We are likewise, committed to you. Ryan

Posted 3 years ago

“Support agents like Rupok make my life easier as a webmaster.”

Posted 3 years ago

Hey there, We are grateful for your kind appraisal; we are also delighted to know that Rupok was able to provide you with such a positive experience. We will make sure to pass over your encouraging words. We have some exciting times ahead of us at WPMU DEV & we are glad you will be will along for the journey. Best of health, Ryan

Posted 3 years ago

“Rupok was awesome, quick and efficient.. gave me a real solution.”

Posted 3 years ago

Hey Theodore, Thank you very much for taking the time to share such considerate and thoughtful words about your most recent experience with our support. We are thrilled Rupok adequately resolved your queries. We wish you endless success along with your journey, we are humbled and grateful to have you as a member of our connected WordPress family. Ryan,

Posted 3 years ago

“Quality products and their support is always A+”

Posted 3 years ago

Hello Warren, We are happy to hear you are enjoying your experience with our solutions and see them as top quality. Thank you for the kind feedback and for being a part of the WPMU DEV community! Earnestly, Ryan

Posted 3 years ago

“5 stars PLUS. Great support with a fast solutions. Thx.”

Posted 3 years ago

Hey Ruediger, We are happy to hear you are genuinely enjoying your experience with our solutions and all the benefits of your membership. Thank you for the kind feedback and for being a part of the WPMU DEV community! Kindly, Ryan

Posted 3 years ago

“Im very thankful. When you got a question they always there to help you very fast!”

Posted 3 years ago

Hey there, We appreciate such a considerate rating, great to hear our team are were able to assist promptly. We are honoured to have you as an integral part of our WordPress family, Ryan,

Posted 3 years ago

“Absolutely wonderful customer support. I can not thank the WPMU Dev team enough for their help over the years.”

Posted 3 years ago

Hey Ryan, We are grateful for the very considerate and thoughtful words about your most recent experience with our support. We wish you endless success along your journey, we are humbled and grateful to have you as a member of our connected WordPress family. Ryan,

Posted 3 years ago

“The support department is awesome, they helped explain things in a manner that I could understand and when something was more than I felt comfortable doing they handled it for me. Thank guys.”

Posted 3 years ago

Hey Marcia, Our agents have a passion for customer service and an unyielding commitment, to ensure your experience is truly magical and that is why we place our customers above everything else. We want to surpass your expectations in every way and place as much value into your membership. Best of health during this period, Ryan

Posted 3 years ago

“Support on hosting is top notch! Great price, full service.”

Posted 3 years ago

Hey Kevin, We appreciate the 5-star review rating! Don’t hesitate to share any further feedback to help us further improve your experience going forward. Have a wonderful day ahead! Ryan,

Posted 3 years ago

“All you need in one package. Includes support too.”

Posted 3 years ago

Hey there, We really appreciate such a sincere review. We are incredibly happy to hear you are enjoying our solutions so much. We work relentlessly to provide the best WordPress platform in the world, delighted to hear we hit the mark for you. Ryan,

Posted 3 years ago

“WPMUDEV IS THE BEST SUPPORT. 24 HOURS ONLINE.”

Posted 3 years ago

Hey Pedro, Our gratitude extends from the entire team for making the effort to share your kind review after experiencing our support & prompt resolution. We aim to alleviate any stress or troubles you may encounter along the way, so you can fully enjoy your WordPress journey as we build and earn your trust and loyalty. Ryan

Posted 3 years ago

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WPMU DEV is rated 4.9 based on 1,717 reviews