Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,768 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

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“Fabulous kitchen which looks just like a showroom kitchen! The Wren designer did a great job and the fitter did absolutely everything - re-plastering, new plumbing, electrics, flooring etc. Extremely pleased with the whole job and would highly recommend Wren!”

Helpful Report

Posted 6 years ago

“Excellent quality kitchen units. Excellent customer service at the shop. On time delivery of units. Thoroughly impressed all round.”

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Posted 6 years ago

“From start to finish the whole buying process ran smoothly kitchen delivered on time no casualties and looks stunning. The team at Lincoln were fantastic especially Nick very happy indeed would defo recommend”

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Posted 6 years ago

“Great quality, great service and easy to deal with. The prices are competitive to if you can get a discount!”

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Posted 6 years ago

“I love my Wren kitchen (I went for white High Gloss). The pan drawer is great as it’s huge (my only complaint is that the bottom drawer doesn’t line up with the other two). There was an issue with the planning of the kitchen though as the fridge freezer was being put over the mains water pipe coming up from the ground. Luckily our kitchen fitter realised when he came around to look at the plans. This meant we were in time to swap units over and change a unit with a bottom cupboard instead of another set of drawers. My main gripe is that the worktop is terrible. It shows every mark (water, hand prints etc). It doesn’t matter what you clean it with, it looks horrendous. My uncle said that B&Q recalled an identical worktop because of the same problem. I would recommend Wrens kitchens.”

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Posted 6 years ago

“very good service the planners were good .fitting was good overall every thing went to plan”

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Posted 6 years ago

“Showroom staff extremely helpful with our kitchen, so much so we ordered units to design our study and we are delighted with it.”

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Posted 6 years ago

“First class service at the showroom. Absolutely no pressure to buy, price match on electrical s saved having to shop around. Delivery service was excellent, arrived on time, were extremely helpful and very careful. Would have given a 5 star had the quartz worktops not taken so long.”

Helpful Report

Posted 6 years ago

“The design service was very helpful and we liked the fact that we could place our order and wait to confirm the delivery date until it was clear when we would be ready to fit the kitchen. It was good to receive all the plans and order information and for the designer to check this all through with us prior to fixing the delivery date. The delivery team communicated well and the delivery drivers on the day did a professional job of moving all the items in to the house. I also liked the large plan of the kitchen that was provided and how each unit was numbered to correspond to the plan, which helped the fitters to build it right first time. All the units were top quality and undamaged. It looks great fully installed.”

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Posted 6 years ago

“Excellent service, very approachable friendly staff. Really listened to our ideas regarding our kitchen, would highly recommend Wren to family and friends.”

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Posted 6 years ago

“We visited Wrens Edinburgh showroom to view their wide selection of kitchen styles, accessories and appliances on display and fell for the top quality Infinity Plus Milano range. Wrens have a great in-house design service providing detailed plans and summaries and kept us informed on the progress of our order which was very carefully delivered ready-assembled and on time. Wrens’ detailed customer information folder is appropriately titled ‘My Dream Kitchen.’ We used our own installer.”

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Posted 6 years ago

“Kitchen arrived on time with all the components Easy to fit instructions Good customer service all round”

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Posted 6 years ago

“Great service from start to finish. The design was spot on, delivered on time and the fitters were exceptional. Really love my new Wren kitchen.”

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Posted 6 years ago

“Great quality kitchen at a really affordable price. Would definitely use again!”

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Posted 6 years ago

“Excellent service from start to finish Wren did what they said, when I agreed to have them design and deliver my kitchen. Delivery drivers put all the units where I wanted them. Aftersales were also very good when I had a problem, was sorted without any hassle.”

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Posted 6 years ago

“Buying a new kitchen was a great experience right from the start. After having the existing kitchen measured by a Wren product lady the salesman at the Doncaster store, Duncan, had prepared a design for us to consider, based on some general ideas we’d given him. After a few minor alterations the redesign of our new kitchen was complete. The installation team visited a few weeks before installation to check what needed doing. The units arrived as planned as did the installation team. All the workmen, fitters, plumber and electricians worked fast, took all our instructions and completed the kitchen, and utility room in just four days. We were impressed with all aspects of the process and now have a lovely new fresh kitchen.”

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Posted 6 years ago

“I've a very good experience with Wren. Our designer James was very understanding, listened to our needs and helped us design a kitchen that met those needs, as well as giving his expertise. We did make a lot of changes, but whenever I called up James and his team were always willing to help. I had an issue with one of the cabinets and David on the online customer team was very quick to reply to me and send a replacement. Would defiantly recommend using Wren when designing your kitchen - they listen!”

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Posted 6 years ago

“Cannot express how pleased we were with our recent purchase from wren kitchen. The service you receive is brilliant and the product is beautiful.”

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Posted 6 years ago

“Surveyor, sales and product excellent. I wish that I had used their fitting service too. Overall, great - I love my kitchen.”

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Posted 6 years ago

“Excellent kitchens and top quality products”

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Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,768 reviews