Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,768 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from start to finish all the staff were really helpful at the Manchester store would recommend to family and friends”

Helpful Report

Posted 6 years ago

“We loved our wren kitchen, everything was perfect, from choosing our kitchen, to having it delivered, to having it fitted. Everything was smooth and easy. I love my new kitchen and I'm never out of there! Thank you wren.”

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Posted 6 years ago

“Excellent service from to start to finish the staff were brilliant and we are very happy with our kitchen.”

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Posted 6 years ago

“So, its been a little while since the kitchen's been fitted and still looks great. the door closures work perfectly, the draws are smooth and quiet and and the worktop still looks good despite my messy cooking methods. Really pleased I brought this kitchen - would recommend”

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Posted 6 years ago

“The staff were polite and very help full I would recommend a wrench kitchen to everyone as the quality is lovely and very solid”

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Posted 6 years ago

“My Wren kitchen is my dream kitchen. Craftsmen always arrived on time & nothing was too much trouble. I'm delighted with it.”

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Posted 6 years ago

“Very happy with the Wren kitchen we bought. Professionally fitted, looks nice and so far so good”

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Posted 6 years ago

“I purchased my Wren kitchen the early part of this year had it delivered the day I requested and fitted it myself in 10 days. The whole thing from start to finish was very professional and went without any problems. I would recommend Wren kitchens to anyone.”

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Posted 6 years ago

“My new kitchen was fitted in may . I've been very pleased with the design and the quality of the units, the pan drawers have proved to be really useful”

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Posted 6 years ago

“Great prices and great service!”

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Posted 6 years ago

“Great prices great service too!”

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Posted 6 years ago

“Brilliant experience from beginning to end. Our kitchen is marvellous. We had a couple of small issues (1 wrong size door & a crack in the cooker hood) but both were resolved without quibble and quickly. I can not recommend wren kitchens highly enough”

Helpful Report

Posted 6 years ago

“I was very pleased with the service, installation and end result. From the designer to the fitter everyone involved were lovely and my whole experience was stress free. I have taken advantage of interest free payments for a year as well Kitchen looks great, very pleased.”

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Posted 6 years ago

“Fabulous service right from when we met our designer, changed some spec, delivery and dealing with customer service.”

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Posted 6 years ago

“Great from the moment we met with a designer right through to purchase and delivery plus customer service when we needed a replacement part for minor damage”

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Posted 6 years ago

“We had great experience with Wren Kitchens and accomplished our dream kitchen. Their service is great even after sales, we will recommend Wren to our friends/family.”

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Posted 6 years ago

“Very good service. Helpful in the showroom and everything delivered as expected. Very pleased with the kitchen”

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Posted 6 years ago

“I recently bought a kitchen from Wren in Nottingham and was impressed from start to finish. The designer (Josh) took all my needs into account and despite only having a small kitchen he managed to squeeze everything in. I had an ideaof what I wanted beforehand but came away with a totally new design which I was far more excited about. His expertises allowed me to consider options I’d not thought of. From measuring up, design alterations, delivery and after sales the process was seemless. I can not comment on fitting as I used mine own fitter but he was impressed with the quality of the units. Everything came labelled up to match the plan which was big enough to fit on a standard door. I had a few queries (with an appliance - not the kitchen) after installation but the customer service team were super efficient. Thomas P kept me up to date at all times and resolved the issue on my behalf. My kitchen looks fantastic and I am totally impressed with the service provided.”

Helpful Report

Posted 6 years ago

“I was a little hesitant in using Wren for our Kitchen, as I'd heard mixed reviews, but thought there'd be no harm in looking. From walking into the showroom and throughout the whole process, the staff were always welcoming, polite and helpful. Our designer was excellent, making use of as much space as possible, and tweeking it here and there if we weren't happy with certain bits. The price was fantastic, with various payment options to suit all budgets. Delivery was discussed and they were able to deliver at a time suitable for us, as we both work, and regular updates were given on day by drivers. Whilst my kitchen was being fitted ( used our own fitter), he noticed that a part was damaged. Wren's customer service team didn't let me down either, the replacement part was sent out and received within 24hr. I personally can't fault the service we have received and I wouldn't hesitate in recommending them to family and friends.”

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Posted 6 years ago

“Absolutely love my new Wren kitchen it looks better fitted than it did in the showroom. We used Wren fitting service and everything was completed on time to a high standard. I would use Wren again.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,768 reviews