Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,805 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“Highly Recommended! Thank for giving the our dream kitchen.”

Helpful Report

Posted 7 years ago

“We have just finished our dream kitchen from Wren and I can honestly say that it looks amazing. The quality of the units are excellent. The only downside to the whole experience was that we had to wait 5 weeks for our Quartz worktops, although now they are fitted it was worth the wait as it has really given it the WOW factor. If you are thinking of having specialist worktops just be ready for a long but worthwhile wait.”

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Posted 7 years ago

“Totally hapywith our new kitchen. It was not the most expensive but looks amazing and expensive. Michelle was just excellent and is a credit to the company. Will recommend to all my friends”

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Posted 7 years ago

“Good Customer Service from start to finish. Good quality kitchen”

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Posted 7 years ago

“Beautiful kitchen to good to cook in top quality units and easy to clean worktops and splash back better than tiles.”

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Posted 7 years ago

“Great service fantastic customer care from start to finish love my kitchen if looks great”

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Posted 7 years ago

“I love my new kitchen could have not gone more smoothly from planning to installing it everyone involved so friendly and helpful I love it .”

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Posted 7 years ago

“Excellent quality and fabulous choice of styles, I couldn't be happier”

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Posted 7 years ago

“Excellent quality and fabulous style choices. I could not be happier. Great customer service too”

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Posted 7 years ago

“The service was great and the kitchen very good value.”

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Posted 7 years ago

“We recently had our kitchen renovated, and we spend a couple of months comparing different websites and visiting various kitchen suppliers. Wren was the one that impressed us the most for these reasons: 1. Excellent customer service. 2. Good quality units. 3. Broad choice of colors, doors, and worktops. 4. Experienced and trustworthy kitchen designer. Price wise it may not be the cheapest if you opt for the top range, however, they have cheaper options too that still look stunning and are very good quality. In terms of appliances and handles, sometimes they are able to match the market price so it may be handy to purchase everything from one supplier. Nevertheless, we decided to buy elsewhere some of the appliances, the sink, and the handles. I would choose Wren again and I would definitely recommend it.”

Helpful Report

Posted 7 years ago

“From start to finish Wren Kitchen gave a great service from the moment I received my appointment with the designer to it being installed,the designer listened to my request and helped and advised what would work in my small kitchen came round and checked my kitchen before any sign of was completed I received a 3D photo of the final plans which really helped in seeing how the finished room would look. After my order was placed I also received good communication from the factory about my order and when it would be delivered I quess the whole process took about 5wks.I was completely satisfied with the products and fitting.”

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Posted 7 years ago

“After reading all the reviews on Wrens I was still a bit dubious but I have to say my whole experience was excellent. From the staff in store & my own planner to delivery was painless. I do not react well to being badgered so appreciated the store staff ( Birstall ) for getting it right ie they were there when I needed them but not ‘hounded’. My planner was fab & remained cool when I made changes 3 times 😁👍. Was kept up to date at all times about delivery, & when I had to order extra parts ( not on my order ) they were sent immediately. I would be happy recommending Wrens to anyone wanting a new kitchen as I am over the moon with my finished makeover.”

Helpful Report

Posted 7 years ago

“Faultless from start to finish. I found the whole process of designing very easy, with lots of options to choose from, all of which were on display at our local Chelmsford store. I also tried 2 other local companies, both of which took at least 7 weeks to even come back with a design! The 0% interest pay later option was definitely a good selling feature, and even though I tried to source the worktops elsewhere, I couldn’t find cheaper. I had lots of emails and texts telling me when the kitchen was going to be delivered, and it arrived on time. The delivery itself was a bit rushed, and as such, one panel was damaged, but replaced soon after. We got our own kitchen fitters, and they were pleasantly surprised how easy it went together. Overall, I would definitely recommend a Wren kitchen, but perhaps get your own fitters 😊”

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Posted 7 years ago

“10/10 experience from start to finish”

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Posted 7 years ago

“Our overall experience from Wren at Chester was first class, from our first visit when were just looking at the time to the end product. Service in store was excellent from choosing our kitchen even when we changed our minds on the accessories, through to the delivery and installation. When kitchen was being fitted one door handle had the wrong finish the correct one was delivered the next day. Excellent quality products. We have recommended to friends.”

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Posted 7 years ago

“A few errors made and also checked every item on contract pack and a few wrong units but all managed to get sorted. Would use again”

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Posted 7 years ago

“We are very pleased with our wren kitchen. Great value for money and excellent customer service.”

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Posted 7 years ago

“Excellent value for money - fantastic quality - enjoying my new kitchen”

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Posted 7 years ago

“Had Wren kitchen installed in May, still as pleased as the day installation finished. Would recommend to anyone. Two of our neighbours also had Wren kitchens installed and are also very please.”

Helpful Report

Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,805 reviews