Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,768 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently had a new Wren kitchen, been really impressed with the entire experience right from the initial design through to the delivery of the kitchen. Also very impressed with the overall quality of the kitchen and would have no hesitation in recommending Wren to others.”

Helpful Report

Posted 6 years ago

“My wife and i decided to purchase our new KITCHEN from wren after visiting several KITCHEN showrooms. We were impressed by the sample kitchens and found the KITCHEN designer very informative and professional.we also liked that the units come pre-assembled. I am quite good at DIY so I fitted it myselfalthough I employed a joiner to fit the workshops. The whole process from design to measuring to delivery was faultless. I found one or two snags that stopped me giving 5 stars. There wasn't enough information on adjusting hinges and I had to cut away guide a lot of the unit to allow me to accomodate the soil pipe. I would have also liked a bit more room left at the rear of the units to allow for the washing machine waste pipe. I still have an issue with lining up the door on the sink unit which came fully assembled with the door fitted and also the larder unit. After mentioning those minor issues which could be down to my lack of ability I would highly recommend WREN KITCHENS . My wife is still over the moon with it and is always keen to show it off whenever she can.”

Helpful Report

Posted 6 years ago

“We love our new kitchen, quality and finish is excellent! Delivery was fast and efficient, with no damages to the product. Would definitely recommend!”

Helpful Report

Posted 6 years ago

“The design excellent,customer service and after care poor. Order number 28226462”

Helpful Report

Posted 6 years ago

“From the design team all the way through to completion they kept us informed of every stage along the way, delivery was scheduled and on time. Our kitchen looks absolutely stunning and we have had so many great compliments on it. I cant thank Wren enough as nothing was too much trouble (even when I decided to change the colour)! The kitchen was customised to our needs and even incorporates room for the dog bed, Buddy loves it too.”

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Posted 6 years ago

“Great kitchen, very professional service, both before and after service. Would recommend to a friend.”

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Posted 6 years ago

“Fantastic quality products, brilliant customer service, an great designers helping you to get exactly what you need for your perfect kitchen.”

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Posted 6 years ago

“LOVE my new kitchen staff were amazing helped me choose and fit in all accessories I wanted thanks wren”

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Posted 6 years ago

“Good quality and good cost”

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Posted 6 years ago

“Fantastic kitchen awesome workforce. From the home measure, through the design stage to the finished kitchen everything was faultless. The quality of my units and every worker that came through my door including all the extra prep work was a credit to wren kitchens. 2 months after final install my kitchen still looks brand new, albeit with a few 'bits of clutter' creeping out onto the sides, much to my Missus' annoyance! Highly recommended and fully worthy of my 5 stars.”

Helpful Report

Posted 6 years ago

“Very pleased with our Wren kitchen - the designer we had was very helpful and patient and the build quality is good. The delivery team were great - good communication and everything arrived on time. We installed the kitchen ourselves and were able to get through to customer services easily when we needed them. The only reason I didn't give 5 stars is that I think their pricing structure could be a bit more transparent when choosing the kitchen.”

Helpful Report

Posted 6 years ago

“Very impressed with the performance of Wren. The quality is first class and service was better than expected. I would recommend. My fitter was not a fan of Wren due to old experience although their feedback was very positive and they also would promote in the future.”

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Posted 6 years ago

“Loving our new high gloss kitchen from Wren. Friendly, helpful staff through all stages of purchase and delivery process. Follow up customer care was excellent Thanks Kirkcaldy Wren”

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Posted 6 years ago

“Good overall experience, liked the kitchen quality and delivery. Had issues with customer service after I purchased and a delay with my chosen worktop. Would recommend customers confirm with Wren the process and actual time for the worktop to be ready, as its sub-contracted so can be slight delay after kitchen has been fitted.”

Helpful Report

Posted 6 years ago

“Such a positive experience from Wren Kitchens right from the design process at the start through to installation. Excellent product which I believe is very good value for money. I would certainly consider Wren Kitchens for any further kitchen purchases and definitely recommend them to others.”

Helpful Report

Posted 6 years ago

“Very professional, amazing choices for a personalised kitchen to suit anybody. Thank you! :)”

Helpful Report

Posted 6 years ago

“Excellent product and value for money - The whole process from design to installation was an easy one and everyone at Wren Kitchens were very helpful and knowledgable. We would certainly recommend them to others.”

Helpful Report

Posted 6 years ago

“Had an excellent experience buying from Wren. From the moment we entered the Chester store we were well looked after. Staff were helpful and flexible with arranging appointments and happy to spend lots of time with us tweaking the design. We did not use their installation service but our fitter said the units were very good quality. We had no issues with damage or missing parts. We would happily use Wren again in future.”

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Posted 6 years ago

“I have had really positive experience buying my new kitchen with Wren. They have fantastic showroom staff, very helpful and friendly delivery drivers and a really great customer service team. I am more than happy with my kitchen, it looks great.”

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Posted 6 years ago

“We chose Wren Kitchen because I wanted a kitchen with colour and they have a great range of colours at a great price. My kitchen is sage and it looks lovely. The staff was nice and helpful. There was no issue with the order or the design. the delivery was on the day expected and all well wrapped. all the units were mounted. we installed it ourselves so I can't comment on the installation with Wren. the only negative thing would be that the range of colour for laminate worktop is limited. would be nice to have a bigger range to choose from.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,768 reviews