Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.65

4.7 Rating 3,768 Reviews

93 %

of reviewers recommend Wren Kitchens

Company Reviews

Questions

Metrics

4.7

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03451277008

Email:

reviews@wrenkitchens.com

Location:

Wren Kitchens The Nest Falkland Way,
Wren Kitchens The Nest Falkland Way
North Lincolnshire
DN18 5RL

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Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The design, product and installation team are outstanding but the after care is substandard.”

Helpful Report

Posted 6 years ago

“My wife Carol and I Richard now have our dream kitchen courtesy of Josh Allan of Westwood Cross,Our experience of Wren is excellent,your team on front line like inc Penny Weeks the company surveyor always made us feel important and exhibited great respect for us throuout the purchase,Your product we choose was the Infinity plus range, we are so happy with the quality of this product and we will definitely be spreading good news to all we experienced from your company, Please keep up you excellent sales and after sales service,once again Thank you Wren Kitchens”

Helpful Report

Posted 6 years ago

“The whole process from design to delivery was exceptional with constant communication and more importantly the quality of choice, service,products and material were beyond our expectation. Simply made the entire kitchen process a dream!”

Helpful Report

Posted 6 years ago

“Beautiful kitchen, very pleased with it and excellent service and planning help from Wrens.”

Helpful Report

Posted 6 years ago

“The entire process of buying from our dream kitchen from Wren was seamless, from the initial day going in to the showroom, our sales advisor was excellent, not pushy at all, just very informative and spotted things that other kitchen companies hadn't to make the design even better, not to mention more affordable. The team called to arrange the kitchen and confirm all of our details and access to the house and it was delivered promptly. I noticed a scratch on a unit after having it installed. Wren after care team swapped this out without question. It's great to see a large company care about their service even after the transaction is completed. I would recommend Wren without question!”

Helpful Report

Posted 6 years ago

“Very pleased with our new kitchen. The process of choosing and buying a kitchen was easy and trouble free. Our kitchen is good quality and is fit for purpose. We would buy from Wren again.”

Helpful Report

Posted 6 years ago

“Wow, from the first visit in the store to the home delivery, my experience was made so easy by the design team. Once delivered every unit built and packed perfectly making it so easy for the kitchen fitter. The delivery team kept me up told date with timings and the delivery driver was on time which helps so much. I love love my kitchen and promote wren when ever I can”

Helpful Report

Posted 6 years ago

“good service”

Helpful Report

Posted 6 years ago

“Excellent showroom with patient and ingenious staff. The designer listened to what we wanted to achieve and came up with good ideas that worked for us. Wren price matched the best price from a competitor which was reasonable for the spec and design we’d chosen. Fitters appeared unnecessarily expensive so I booked my own. Delivery took longer than desired. Delivery chaps were friendly and efficient. A couple of items were broken but these were replaced without quibble within a week. The quality and fit of the kitchen is excellent and I’ve already recommended Wren to several of my friends.”

Helpful Report

Posted 6 years ago

“Excellent service from planning to installation. Communication was excellent, things happened when they said it would. The kitchen arrived, safely packed and protected and everything in place. Rachel our kitchen planner was fantastic, nothing was too much trouble. We ended up with a fabulous kitchen, perfectly designed for us. Well done Wren.”

Helpful Report

Posted 6 years ago

“We looked at a number of kitchen suppliers before making the decision to choose Wren. We are so pleased we went ahead with the plan they helped us work up. Delighted with the end result. We chose not to take up the kitchen fittings service however as we considered it to be quite pricey. We commissioned our own fitter who did a great job. He was impressed with the infinity plus range we had ordered and fitted them snag free.”

Helpful Report

Posted 6 years ago

“Georgous and affordable”

Helpful Report

Posted 6 years ago

“Stylish and affordable”

Helpful Report

Posted 6 years ago

“Fabulous and stylish”

Helpful Report

Posted 6 years ago

“From start to finish I found Wrens staff friendly and helpful. I was always kept up to date with the process and when the delivery would arrive. On the day of delivery I was given a time slot and rang by the driver to tell me when they were half an hour away. The kitchen was delivered complete. A couple of the doors were faulty but Wren sent replacement without any hassle.”

Helpful Report

Posted 6 years ago

“Highly recommend Amazing kitchen.. Amazing price! I had a hassle free service and I am in love with the kitchen!”

Helpful Report

Posted 6 years ago

“Amazing kitchen.. Amazing price! I had a hassle free service and I am in love with the kitchen!”

Helpful Report

Posted 6 years ago

“Wren were amazing. We were first time buyers of a kitchen and they made the whole process so simple for us. They helped to explain everything to us and were happy to take us around the showroom and show us different examples of cupboards, surface tops, sinks etc. If we decided to change something at a later date (before finalising) they were accommodating and happy. They can match any budget and have great financing plans if you can’t afford it all at once. Even providing installation at a reasonable cost. This was hassle free as Wren organised everything once we agreed a date to begin fitting the kitchen. 10/10 would recommend.”

Helpful Report

Posted 6 years ago

“From start to finish wren kitchens staff from the sales team right through to customer care and delivery team have be nothing but helpful. Overall I am very pleased with my new kitchen.”

Helpful Report

Posted 6 years ago

“From start to finish, a first class experience. Initial contact at the showroom, shown around to pick the products, advised of special offers on similar products, the a plan drawn up to show you a 360 view and a surveyor came to the house to check everything and measure to last millimetre. The fitting staff arranged with me when they were to come and then did so, on time. The job was finished early and to my full expectations.”

Helpful Report

Posted 6 years ago

Wren Kitchens is rated 4.7 based on 3,768 reviews