“Called Molly maid on a Friday to schedule cleaning for the following Wednesday afternoon. Found them on Google that said they service our area/ zip code
Set up the apt. Had a reminder sent on Sunday that someone would be at our home after 12 pm Wednesday. Received a call Tuesday saying unfortunately our area is not in their range and they would have to drive 1 1/2 hours to get to our home and cancelled. I called back after looking it up again and it said indeed we were in their area
She said we were still on the schedule and doesn’t know who called us but they would be here. Stated they have 2 offices and had scheduled thru the wrong office which is in Franklin co. but would fix this. She then said she would ck with the management for me to hold on to the call
Came back on the phone saying they do cover our area but it’s not on their route?????
They have an office 30 minutes away in Chattanooga so totally confused.
Never calling them again.”
“Team #7 has done a very good job. They took special attention to the areas I indicated. They were clean and quick at what they did. Congrats Fiorella & Lesdy.”
“I had team #3 Lisa and Josefina cleaned my house today I was very impressed they cleaned my house without me telling them how to clean and what to clean . The team cleaned the kitchen the way I would by moving things off the counter to clean counter which that was one the things that frustrated me about different cleaning businesses I’ve used the past. They did a great job , very professional, respectful and knew the task at hand. I will be asking for those 2 again soon. I’m pleased Ms Phyllis great job Josefina and Lisa also cleaning my base board’s around the house!!”
“My team Chelsea and Kristen are the best. The cleaning problem in my house is dog fur and spiders. No more!!! they have taken care of this and everything else. They are very pleasant and caring about my house, me and Bolt my service dog. Bolt waits for them at the door. I do not know how he knows when they are coming but he does.”
“Do not use this service. They did not do the job properly and had to return to complete basic things like dusting. Matthew who seems to on board new clients is beyond rude. When I asked to discontinue any future services he argued. Then on the phone he became angry that I wouldn't reconsider he proceeded to hang up. Find a different company and save yourself the aggravation.”
“Team #8, Marcella and Leslie, just finished our first cleaning and I am thrilled with the service. E-V-E-R-T-H-I-N-G is spotless. I've hired independent housecleaners for 38-years but not one of them has provided the quality service I just received. I didn't know what I was missing! This was my first cleaning: being a bit skeptical by nature, I hope I will be as pleased with my housecleaners in six months as I am at this moment. I'm putting a note in my calendar to write another review on December 4th when I'll have continuing experience with Molly Maid of Chanhassen.”
“⭐️⭐️⭐️⭐️⭐️ Amazing Job by Team #3!
The ladies from Team #3 did a fantastic job cleaning my home! They were professional, friendly, and paid attention to every detail. Wiped all the dusty areas too. My house looks and smells amazing. I’ll definitely be asking for them again—highly recommend!”
“I have had Molly maid since moving to Mn . They are very efficient and professional. The house is spotless when they leave. Couldn’t be happier with their service. I love my team”
“Some areas were done ok, other areas they were hired to do did not get done, at all. The knobs on the stove were put on in the wrong order, and I did the self clean on the oven the night before as requested, but the residue was not wiped up. Also, my Tineco floor cleaner was all clogged as I think she tried to use it on carpet when it is only for wood floors. Overall, dissatisfied ☹️”
“Molly Maids have been coming to my house for at least a decade.
They always come in pairs and do an excellent job.
The most frequent team over the the last twelve months is Melissa & Amber.
This team always does an superior work.”
“Tara & Tiffany have been coming to my house for awhile now & they are wonderful
people - They are very efficient & really work hard & enjoy themselves doing it. I
recommend them to everyone who needs home cleaning services. Thank you ladies!
Alice 5/27/25”
“Molly Maid just congratulated me for using their services for one year and what a pleasant experience this was and will be in the future. Besides being totally reliable, thorough and very professional , I enjoy their friendliness and always being so accommodating. I recently had a power outage and had to cancel their services. After three hours my power was on, I called and Molly Maid arranged to have my house cleaned on same day. That brings me to another point: whenever I call I have an actual person on the line! Not leaving a message and wait for a response! I can highly recommend Molly Maid.
Monika Myers, Greensboro, NC”
“Cleaning was very superficial. I was so surprised to hear that she cleaned the bathrooms. I asked to vacuum the carport and it was not done properly. I asked to clean bathtrooms again however I felt bad as person was old and could say she was exhausted. I won’t call again! Very bad first time experience. Tried attaching photo but got message “could not upload your files. Try later”. I see no difference before and after. Assessor told my home is clean and she recommended $235 for first cleaning. Now I feel I could have cleaned instead of spending this $235 and having bad experience. Highly disappointed!!!”
“I would like to leave a review for Team One on Molly Maids for Teresa and Paula who are exceptional and professional in their work. They are pleasant and do a great job. I give them a five star rating and on a scale of 1 to 10, 10 being the highest they deserve a ten. They are a credit to your company.”
