“I’m very pleased with Molly Maids of Decatur. The ladies are efficient and fast which I appreciate. Today was their 3rd visit and I’m as pleased as I was for their first two visits. Susan”
“I am very pleased with the cleaning Maria T and Mariana G provide for me with Molly Maid. I cannot physically do the cleaning and it's a relief to have a sparkling clean house when they leave. They are professional and do a marvelous job.”
“I was extremely happy with my cleaning ! They were very friendly . They arrived on time for a move out clean. I would recommend anyone to Molly Maid 🙏Thank you to Barb, Diarra and Heather for doing a wonderful job 🦋”
“Lupe and Angelina are very friendly and courteous. My bathroom has never been cleaner. My only complaint is that I have noticed some scratches on my washer, toilet seat and floorboard in the utility room. Other than that, they do a very good job of cleaning, and I much appreciate their help.”
“I normally don’t leave reviews, but I feel obligated to share my experience to help others make an informed decision.
I recently hired Molly Maid for a standard home cleaning. Everything seemed fine until I noticed something deeply concerning. I keep emergency cash stored in a container in my closet — a private area that was not supposed to be accessed during cleaning.
On Sunday, I personally counted $300 in that container, bundled in rubber bands with the date written on it. On Monday, Molly Maid came to clean. On Tuesday, my wife checked the container and noticed there was only $100 inside.
She initially thought it was her money and asked where the rest went. I explained that her separate $300 was in a different cash box, untouched. But the emergency stash I counted two days earlier was now missing $200.
The only people who had access to that part of the house were the Molly Maid cleaners. Our small children are too young to reach the shelf where the container was stored, and no one else entered the home during that time.
Yes, we called Molly Maid Services and made a formal complaint. We also filed a police report. I wish I had cameras in that room — but now I know for next time. Be careful who you let into your home.
This experience left us feeling robbed and violated. I would not use their services again, and I strongly caution others to think twice before doing so.”
“Destiny and Emma did an excellent job cleaning our home today. Very happy! They were also friendly and informative about their job. I would love to have both of them to be assigned to us every time. Thank you, Rhonda Clark”
“I was supposed to have a move-out detailed
cleaning at 11:00 am but that didn't happen. Two ladies who did not speak english arrived at my house at 4:45 pm. 30 minutes after their arrival a coworker brought them pizza because they had been working all day and were unable to eat. They stayed in my house until after 11pm and the baseboards were not cleaned, laundry room not cleaned, cabinets not wiped down, pantry was not swept, bathroom not swept and mopped behind toilet, trash cans not wiped down, just to mention a few things that were done and because I did not tip them they left their pizza box by my front door. This service was horrible. The spent most of the time in my bathrooms and they weren't even cleaned very well. After this experience I would never hire or recommend Molly Maids.”
“My team is always punctual and they do a very good job of cleaning everywhere they are supposed to. They are very courteous and respectful while on the job”
