“I was not at all happy with the cleaning service that Molly Maid cleaning staff provided. It was a move out cleaning but they cleaned it all on the surface. They didn't do any deep cleaning. When I asked them to clean the house properly they said that the vacuum and the broom were not good enough to do deep cleaning. They didn't clean the kitchen cabinet, Refrigerator properly and didn't clean the doors and window blinds at all. Their attitude was also very unprofessional. As a result I had to spend 2 hours cleaning my apartment again before handing over the key to my landlord. When I addressed this to the Franchise owner he was not ready to listen to anything, He just offered me $50 didcount and told me that 3 people worked for two hours so he could not give me more discount. Actually the whole service needed to be redone (which I did),So it doesn't matter how many people worked for how many hours if they didn't do their job properly. They should not be paid. I must say it was a completely unethical service.”
“My team did an outstanding job, they were very professional. They showed up in time and worked quickly to get everything done. They ask if I want to inspect the house to see if there was anything they missed or something that I might have wanted done. Thanks to my ladies. They are a great team. JoAnn Malone.”
“In Kissimmee, FL: I have a great team that cleans my house once a week. Team 12, Maria & Maria are thorough and very professional. The house always looks great when they are done.
Arlene K.”
“Hi, I have had Team 5, Mayra and her crew (Carla and Antonia) clean our summer home several time and they always do a fabulous job. They are hard working and really eager to do all the little jobs that I think are most important. I also find Carmen, the Office Administrator, to be very helpful and accommodating of times and dates that we request. Thank you all for your excellent help. Mary”
“I had the best 3 ladies at their company clean my house. I'm having a graduation send-off for my daughter Saturday. I'm almost ready now. Food next. Yet Team #2 olga,Karla and Mireya were nice and friendly. My 4 are old was talking to them as a friend. Will use them again.”
“Morta and Guadalupe came to my home today first time customer and did a awesome job cleaning my home very very pleased will be having them come back soo pleased so thankful”
“Team #5, Carole & Patti did my first cleaning today. They did a wonderful job.
I am very happy and very satisfied with everything they did.
Thnx Again
Rick W. GROVELAND”
“Molly Maid has been cleaning my house for over a year this go around. The two lady crew of Maria and Maxi arrived promptly, are courteous and efficient. My house sparkles when they are finished.”
“A beautiful job by "Team 5" . The Central Somerset office really did a beautiful job. Both Rosakba and Bertha were professional and did a great job. Thank you.”
