Aliexpress Reviews

Name: Aliexpress
Rating: 1.41

1.4 Rating 3,283 Reviews

9 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 30th April 2025

Alex

Aliexpress 1 star review on 19th April 2025

Bassy Brooks

Aliexpress 1 star review on 13th April 2025

Anonymous

663

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can find whatever you want and always at a good price.”

Helpful Report

Posted 6 years ago

“Depence on your order, but deliveries are fast. Once was only 4 days from China to Malta.”

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Posted 6 years ago

“Very cheap products and very cheap shipping if you are ok with long shipping times”

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Posted 6 years ago

“no han cobrado mas de lo que se estipula, sin sorpresas posteriormente, rápido y sencillo.”

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Posted 6 years ago

“Great dresses and great prices. Received the products in time and loved them. Definitely my go to website for clothing.”

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Posted 6 years ago

“You can find almost everything you need and have direct correspondence with the seller.”

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Posted 6 years ago

“I order many things from the site, and most of them (90%) are exactly what i have expected them to be or better! ;) And thé delivery is quick, they say 1-2 months, but sometimes i recive things in 3-7 days :)”

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Posted 6 years ago

“good prices & unusual selection you dont get here in the UK but as the products come from China, ensure clothes sizes are measured 1st as Asian sizes are smaller than UK ones, also any returns you have to send to China at your own cost, so be careful when ordering.”

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Posted 7 years ago

“Compré unas carcasas para varios móviles y todas ellas se adaptaron a mis necesidades y fueron justo como yo las esperaba.”

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Posted 7 years ago

“The variety of the items is crazy and they do the best not to disappoint you”

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Posted 7 years ago

“Their shipping is fast and goods valuable with good quality”

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Posted 7 years ago

“Good quality products and always up to help you.”

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Posted 7 years ago

“I like the site because has really nice and cheap items, quality is very good, and also there is customer reviews which helps me a lot to decide what to order, only bad thing is the shipping which sometimes can be very slow.”

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Posted 7 years ago

“Good prices. But slow delivery times.”

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Posted 7 years ago

“Large selection of goods at low prices.”

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Posted 7 years ago

“Très bonne communication pour presque tous les vendeurs , objets conformes à la description donnée , petits prix , cependant temps de livraison parfois très long !”

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Posted 7 years ago

“Items I have purchased was good quality, and the shipping was quick.”

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Posted 7 years ago

“Good price, on time delivery”

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Posted 7 years ago

“Cheap, but some products delivery is slow.”

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Posted 7 years ago

“Wide and various types of whished merchandise. Nice price.”

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Posted 7 years ago

Aliexpress is rated 1.4 based on 3,283 reviews